Anytime I need glazing on a pitch or flat roof, sterling build are my first call. Always best value, and excellent customer service. Although I can’t speak for the rest because I only deal with Jamie.... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The initial service was excellent, with fast delivery and no issues. However, the returns process does not match the “hassle-free” claim on the website. While some of the return conditions are rea... Ver mais
A empresa respondeu
Absolutely fantastic experience - we had exhausted all options with both our own builders (and a second building firm we tried just on the off chance!) trying to source a tile that we wanted with no l... Ver mais
A empresa respondeu
I have bought quite a few loft windows from Sterlingbuild over the years, but a friend gave me a Fakro window and l just needed a flashing kit to make it work, l looked online, called to confirm l’d f... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de janelas
- Fornecedor de Equipamentos para Construção
- Loja de Portas
- Loja de artigos para reforma residencial
- Fornecedor de janelas de PVC
- Loja de materiais para telhados
Escrito pela empresa
Here at Sterlingbuild we specialise in daylighting homes through the supply of high-quality fenestration products and glazing systems. Now part of the JJ Roofing Supplies Group we continue to be committed to providing first class service along with the ease and convenance of being able to purchase through our network of nine branches throughout the South East. With the largest stock of roof windows and roofing materials we're confident we can supply your next project to anywhere in the UK. With a strong focus on home extensions and loft conversions, we are the largest independent retailer of roof windows in the UK and one of the country's largest VELUX stockists. Among the thousands of roof windows, rooflights and doors we sell, you’ll find industry leading brands such as Korniche, VELUX, RoofLITE+, FAKRO, Keylite, and many more. We cater for both pitched and flat roof new build and refurbishment projects by supplying all the necessary pieces you'll need to satisfy your home improvement needs, from flashing and blinds to bifold doors. To discuss any existing order please feel free to contact our award-winning customer support team at cs@sterlingbuild.co.uk or to place a new order, please contact us at sales@sterlingbuild.co.uk You can also place an order or chat with our team at www.sterlingbuild.co.uk Thank you for your preference!
Order With Confidence
Escrito pela empresa
- At Sterlingbuild we are committed to delivering the best customer service we can and providing as much value possible.
RoofLITE+ | Budget Friendly Without Compromising On Quality
Shop now from only £198!
RoofLITE+ pitched roof windows combine high quality design with a price suitable for most budgets.
Informações de contato
Unit 6a Riverside Industrial Estate, London Colney, Hertfordshire. , AL2 1DT, Hertfordshire, Reino Unido
- 0208 830 7000
- cs@sterlingbuild.co.uk
- www.sterlingbuild.co.uk
4,2
Muito Bom
474 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Always very helpful and happy
Always very helpful and happy, I deal with Jamie for all my window/skylight needs and have only ever had positive experiences. Couldn’t recommend him highly enough.
14 de maio de 2025
Avaliação não solicitada
Resposta da Sterlingbuild
Dear Courtney,
Thank you for taking the time to leave this lovely feedback!
We are excited to see your experience has been positive, and we look forward to serving you again!
Polite sales person very helpful and…
Polite sales person very helpful and considerate orders arrived on time.
10 de maio de 2025
Avaliação não solicitada
Resposta da Sterlingbuild
Dear Jason,
Thank you for taking the time to review us!
We are thrilled to read about your positive experience, and we look forward to serving you again!
Jamie is professional
Jamie is professional, responsive, and always helpful. We would not hesitate to recommend JJ Roofing.
14 de maio de 2025
Avaliação não solicitada
Resposta da Sterlingbuild
Dear Amy,
Thank you for your lovely review!
We are delighted you had a positive experience and we look forward to serving you again!
Estimated delivery was 2 to 3 working…
Estimated delivery was 2 to 3 working days but it took 3 weeks instead!
When I emailed the company after one week they said it is coming from the manufacturer so they can't guarantee when it might be.
At the end I got my delivery but not happy and won't be using them again!
The only thing they can guarantee is taking your money.
25 de abril de 2025
Resposta da Sterlingbuild
Dear Mr Ozturk,
Thank you for taking the time to review us.
As always, the delivery times recorded on the website are estimations due to a vast number of variables, including but not limited to production times. This is explained at length in our T&Cs.
Nonetheless, we have passed your feedback onto the manufacturer.
We hope to serve you again in the future.
Very fast delivery and reliable service.
30 de abril de 2025
Resposta da Sterlingbuild
Dear Mr Skuse,
Thank you for your lovely review!
We are delighted to see your experience was positive, and we look forward to serving you again!
Resposta da Sterlingbuild
Dear Suzi,
Thank you for your lovely review!
We are delighted to see your experience was positive, and we look forward to serving you again!
Very quick delivery extremely happy…
Very quick delivery extremely happy with service
24 de abril de 2025
Resposta da Sterlingbuild
Dear Mr Lawrence,
Thank you for your lovely review. We are delighted to see your experience was positive, and we look forward to serving you again.
still not received any updates on…
still not received any updates on delivery dates , 5 days after placing orders and payment ?
17 de abril de 2025
Resposta da Sterlingbuild
Dear Mr Bevan,
Thank you for your feedback.
I have been informed you spoke to our Customer Service team this morning, who have clarified where the issue has happened with the manufacturer, and they are waiting for your confirmation as to whether the delivery date specified by the manufacturer is agreeable.
Please contact us directly on cs@sterlingbuild.co.uk for any further issue or inquiry.
Excellent service
Excellent service, kept in touch from order to delivery. Quality product as usual and carefully delivered and well packaged.
24 de março de 2025
Resposta da Sterlingbuild
Dear Pete,
Thank you for taking the time to leave this lovely feedback.
We are delighted you are satisfied with the service we provided, and we look forward to serving you again soon.
Great communication and I could be more…
Great communication and I could be more happy with the service Jamie provided.
I will definitely use again
14 de março de 2025
Avaliação não solicitada
Resposta da Sterlingbuild
Dear Simon,
Thank you for your lovely feedback!
We are very happy with Jamie's performance as well, and we look forward to serving you again!
VELUX roof light
Prompt delivery of competitively priced product. Recommended, thank you Sterlingbuild 👍🏻
25 de março de 2025
Resposta da Sterlingbuild
Dear Graham,
Thank you for taking the time to review us!
We are delighted to hear your experience was positive, and we look forward to serving you again!
Resposta da Sterlingbuild
Dear Gary,
Thank you for your lovely feedback!
We are delighted your experience was positive and we hope to serve you again!
Pity a 5* company uses a 1* courier ..
Pity a 5* company uses a 1* courier ... They communicated very well and eventually sorted out an alternative courier to take over my delivery
15 de março de 2025
Avaliação não solicitada
Resposta da Sterlingbuild
Dear Dave,
Thank you for taking the time to review us.
We have passed this on to the courier to make sure it is fully investigated, as we take all feedback very seriously.
If you would like to further discuss this experience, please contact us directly.
We appreciate your custom and hope to serve you again soon.
Happy customer
Quick delivery and products as described. I’m a very happy customer.
15 de março de 2025
Avaliação não solicitada
Resposta da Sterlingbuild
Dear Lucy,
Thank you for taking the time to review us, and for your lovely feedback.
We are delighted you had a positive experience, and we look forward to serving you again!
Paid £15 delivery and still had to wait…
Paid £15 delivery and still had to wait over three weeks to receive item
7 de março de 2025
Avaliação não solicitada
Resposta da Sterlingbuild
Dear Mr Millard,
Thank you for your feedback.
We appreciate sometimes the delivery can take longer than expected, based on availability and production, but we do our best to be upfront and clear about it - to this effect, our website has delivery estimations for all items.
I appreciate waiting is inconvenient, and we are grateful for your patience.
We look forward to serving you again.
AVOID AVOID AVOID!!!!!
AVOID AVOID AVOID!!!! Sterling build as a company is dreadful- I had cancer when we took delivery of the roof light. they messed me about so much on timings my crew left site and I ended up having chemo in the morning and fitting the window in the afternoon and they couldn’t care and did nothing to help or fulfil their promises.
A few years later we had a technical issue and Dale was helpful and effective but the tech who came to mend the window was fantastic. A really nice, thoughtful and helpful guy; could not have been better. HOWEVER! The company used very spurious definitions to make sure the guarantee wasn’t called on, so apparently the chain that attaches the lift motor to the window is ‘electrical’ Another £700.
10 de março de 2025
Avaliação não solicitada
Resposta da Sterlingbuild
Dear Mr Danilo,
Thank you for updating your feedback to include your most recent experience. If you want to discuss the issues encountered further, please contact me at carlotta.modesti@sterlingbuild.co.uk.
Very helpfull to make the order and…
Very helpfull to make the order and delivery on time.
4 de fevereiro de 2025
Avaliação não solicitada
Resposta da Sterlingbuild
Dear Artur,
Thank you very much for taking the time to review us!
We are happy to have been able to support you in your order, and we look forward to serving you again soon!
Jamie was very helpful and knowlegable…
Jamie was very helpful and knowlegable about your products. All went quick and easily. Materials came on time as promised.
20 de dezembro de 2024
Avaliação não solicitada
Resposta da Sterlingbuild
Dear Paul,
Thank you for this lovely feedback!
We are delighted your experience was positive, and look forward to serving you again soon!
Well informed, Great Price.
Spoke to a very knowledgeable guy called Jamie who discussed all the different options available to me.
Arranged the delivery and kept me informed of dates etc. Also pointed out the Velux rewards scheme to get vouchers once your windows arrive - good to know.
Price was also better than what my builder could get locally.
7 de janeiro de 2025
Avaliação não solicitada
Resposta da Sterlingbuild
Dear KT,
Thank you for your lovely review!
We are delighted your experience was positive, and we look forward to serving you again in the future!
Jamie is very knowledgeable about his…
Jamie is very knowledgeable about his products
20 de janeiro de 2025
Avaliação não solicitada
Resposta da Sterlingbuild
Dear Greg,
Thank you very much for taking the time to review us!
We are delighted your experience was positive, and look forward to serving you again soon!
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