Sean at Store First has been fantastic. He has guided us through the process of renting a unit seamlessly. He explained everything thoroughly without being overbearing or trying to hard sell anythin... Ver mais
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Veja o que dizem as avaliações
Sean at Safestore Ellesmere Port branch has been helpful throughout but excelled when making a suggestion to save me money that I hadn’t thought of myself. Highly recommend as they put the customer... Ver mais
A empresa respondeu
Excellent customer service .Nice clean efficient with great facilities.24 hours a day access.The free van pick up saved me multiple trips with the car. All delivered with a great price I would highly... Ver mais
A empresa respondeu
Easy access with plenty of trolleys to use. The lighting is adequate for moving stuff around but a bit minimal for sorting within the storage unit, although other units may be different.
A empresa respondeu
Detalhes da empresa
Sobre Store First Self Storage
Escrito pela empresa
At Store First, we believe in offering the best value self storage units, which is why we include a free collection service, flexible contracts, and an exclusive 50% discount for the first 12 weeks. Our facilities also provide free Wi-Fi, kitchen areas, boardroom access, and parking, making storage more convenient than ever.
Store First is the UK’s number one choice for self storage units, offering individuals and businesses a secure, modern, and cost-effective storage solution. Whether you’re moving house, renovating, or need extra space for your business, we provide clean, spacious, and easily accessible storage units in a variety of sizes to suit your needs.
Unlike outdated lock-ups and garage spaces, our purpose-built self storage centres are designed for convenience and security. We offer secure 24-hour access, CCTV monitoring, alarms, and fob-entry systems, ensuring your belongings are safe at all times. Plus, every unit comes with a free heavy-duty padlock for added security.
Our friendly, knowledgeable teams are on hand to provide exceptional customer service, and with locations across the UK, Store First delivers hassle-free, all-inclusive self storage tailored to your needs.
Informações de contato
Reino Unido
- info@storefirst.com
- www.storefirst.com
4,8
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 92% das avaliações negativas
Normalmente responde dentro de 1 semana
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Exceptional manners and customer service …
Exceptional customer service and always polite and happy to help and go above and beyond to accommodate your needs A++++++++++++
9 de abril de 2026
Resposta da Store First Self Storage
Thanks so much for the great review for our Mansfield store! We're pleased you've had exceptional service from the team and they have been able to accommodate your storage needs!
Great service always willing to help…
Great service always willing to help -the 24/7 access is just a game changer . Would recommend anyone to go with this company . Great value for money
20 de março de 2026
Resposta da Store First Self Storage
Thank you for your fantastic feedback! We’re thrilled to hear our great service and 24/7 access made such a difference for you. Your recommendation and recognition of our value for money mean a lot to us!
Outstanding service and staff.
They were extremel9y helpful. Explained everything and accommodated my needs...we discussed safety as being deaf...l inform them when l come and when l leave the building...incase of fire etc. It was great having the van to take stuff from my house to the storage place. Staff were extremely helpful and wet through the forms to check everything. Tbank you.
16 de março de 2026
Resposta da Store First Self Storage
Thank you for sharing your experience at Ellesmere Port! We’re glad our team was extremely helpful, took the time to explain everything, and accommodated your needs with care and attention to safety. It’s wonderful the van made your move easier and that staff supported you throughout the process.
Resposta da Store First Self Storage
Thank you for the great review for our Rochdale store. We're glad you've found the team friendly and facilities perfect for you! Thanks again for choosing Store First.
The hole experience was made simple by…
The hole experience was made simple by the staff on duty,went through everything with me, was very clear about everything involved,they are a credit to your company, they were very helpful and had a good laugh with them
5 de abril de 2026
Resposta da Store First Self Storage
Thank you for your wonderful feedback! We’re glad the Manchester team made the whole experience simple and clear while adding a friendly, light-hearted touch. It’s great to hear they’re a credit to the company and provided helpful, enjoyable service. Thanks for the recommendation!
Absolutely nothing too much trouble
Absolutely nothing too much trouble, showed us various units ,and different calculations ,all very professional, with friendly banter, excellent service Neil was very helpful and patient
5 de abril de 2026
Resposta da Store First Self Storage
Thank you for your fantastic review! We’re delighted Neil and the Wakefield team provided professional, patient, and friendly service, helping you explore unit options and calculations with ease. Your kind words about the excellent service and warm banter truly brighten our day!
Quick and easy and straight forward…
Quick and easy and straight forward service. Everything fully explained by polite and professional staff member. Clean and tidy storage facility and great value for money.
5 de abril de 2026
Resposta da Store First Self Storage
Thank you for your clear and positive feedback! We’re pleased to hear your Rochdale experience was quick, easy, and straightforward, with polite and professional staff guiding you every step of the way. It’s great that you found the facility clean, tidy, and offering great value for money. Thanks again for choosing Store First!
We had a great experience storing our…
We had a great experience storing our furniture from our house sale. Keiran and his other colleagues were amazingly helpful. Explained everything in detail and showed us around and explained all the facilities available. We thought 50% off for the first 12 weeks is so good and helpful at an already stressful and expensive time when moving house. We would definitely recommend using StoreFirst at Ellesmere Port for all your safe, storage needs. Very helpful and friendly staff.
2 de abril de 2026
Avaliação não solicitada
Resposta da Store First Self Storage
Thank you for sharing your positive experience at Store First Ellesmere Port! We’re glad Keiran and the team were so helpful, taking the time to explain everything clearly and show you around. The 50% off for the first 12 weeks is designed to ease the stress and cost of moving, and it’s wonderful to hear it made a difference for you. Your recommendation means a lot—thank you!
Excellent storage
Lovely friendly staff who made everything clear. Very good rates and lockers secure and clean. Would recommend to family and friends.
4 de abril de 2026
Resposta da Store First Self Storage
Thank you for the 5 stars for our Rochdale storage - we're pleased the friendly team have explained everything clearly and you've found the pricing good and units secure and clean. Thanks again for the recommendation!
Resposta da Store First Self Storage
Thanks for the fantastic review - we're thrilled to hear it's been a quick and easy move into storage for you and the team have been helpful!
I recently used Store First Trafford…
I recently used Store First Trafford Park for two months during a renovation. They’re based two minutes from the M60/Trafford Centre so easily accessible. Absolutely brilliant service from start to finish. The staff are all so helpful and went above and beyond to assist me. Access is 24/7 and really easy to use. The premises are clean, well lit and they have trolleys, brew area, toilets and meeting rooms for free. The price was the cheapest around and the invoicing system is great so you always know where you’re up to with charges. Highly recommend and many thanks to the team, Lisa
27 de março de 2026
Avaliação não solicitada
Resposta da Store First Self Storage
Thank you for your wonderful review for our Manchester storage! We’re delighted to hear the convenient location, brilliant service, and helpful staff made your renovation storage smooth and hassle-free. It’s great that 24/7 access, clean facilities, and thoughtful extras like trolleys and a brew area added to your positive experience. We appreciate your recommendation!
Resposta da Store First Self Storage
Thank you for the great review for our Glasgow storage - we're thrilled you've found the team helpful. Thanks again for choosing Store First.
Good induction to my new unit
Appointment started on time, everything explained clearly. Great facilities
1 de abril de 2026
Resposta da Store First Self Storage
Thank you for the great review for our St. Helens team - we're glad they explained everything clearly and you appreciate the facilities. Thanks again for choosing Store First!
I found the staff very helpful and the…
I found the staff very helpful and the process made easier with the staff assistance.
29 de março de 2026
Resposta da Store First Self Storage
Thank you for the great review for our Blackburn storage - we're glad you've found the team to be helpful and they have made the process easy for you - that's what we aim for! Thanks again for choosing Store First.
Mice infestation!!!!!
The storage unit itself is very run down and old however that didn’t bother me too much as long as my belongings were safe. I turned up to my unit on Saturday 28th March, I first noted a vermin trap in the hallways leading up to the unit, once I was inside, I found mouse on the floor of my unit, I was shocked and disgusted. I emailed the team straight away and they advised me someone had brought something into the unit which attracted mice but failed to acknowledge me on this? Management were rude and unhelpful advising me they thought they had contained the mice to a specific unit so they didn’t feel the need to let me know the whole storage unit on the SECOND FLOOR had an infestation? I was absolute disgusted as I had a lot of expensive furniture in that unit and there was no care or consideration? Within 3 days, I had gone back to the unit, cleaned everything, checked my belongings for damages, moved out straight away to a different clean, nice unit elsewhere and put in a formal complaint, the response I got from management was laughable, Never again will I store my belongings here and I wouldn’t recommend anyone else to either.
28 de março de 2026
Avaliação não solicitada
Resposta da Store First Self Storage
Thank you for your feedback. Providing a clean and safe environment for customer belongings is our top priority. As soon as we were made aware of the issue we brought in professional pest control to resolve the situation caused by another customer storing prohibited items.
We were relieved to confirm that your items were not damaged while we were working on this and all items were covered by our contents protection service should the worst have happened.
We can understand why you chose to move your storage elsewhere but appreciate the custom you gave us. The incident has been fully resolved and preventative measures increased.
Professional and concise!
The staff were very professional, they took time to walk us through everything and made sure we were fully informed. The unit was perfect for what we needed and with 12 weeks at 50%, this made it very affordable whilst feeling confident in the standard of the storage site.
1 de abril de 2026
Resposta da Store First Self Storage
Thank you for your thoughtful review! We’re pleased our Burnley storage team were professional and took the time to keep you fully informed. It’s great to hear the unit suited your needs perfectly and that the 12 week 50% offer made storage affordable while maintaining your confidence in our site’s quality. We appreciate your feedback!
Resposta da Store First Self Storage
Thanks for the great review for our Glasgow store!
Resposta da Store First Self Storage
Thank you for the great review - we're glad the team have been amazing! Thanks again for choosing Store First.
I would highly recommend GB liners.
I would highly recommend GB liners.
Friendly, polite, couldn't do enough for me. If I ever move again this is the only company I would use. 5 stars.
24 de março de 2026
Avaliação não solicitada
Resposta da Store First Self Storage
Thank you so much for your glowing recommendation! We’re thrilled to hear our team was friendly, polite, and went above and beyond for you. Knowing we’re your top choice for any future moves means the world to us.
Resposta da Store First Self Storage
Thank you for your positive feedback! We’re glad to hear our Ellesmere Port team provided excellent service and handled any small issues with care. Thanks again for choosing Store First!
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