Great service as always from Marcus and the team in service at the Tonbridge dealership. They set a high standard and consistently exceed it! I only wish your sales team had half the capability. T... Ver mais
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Veja o que dizem as avaliações
Executive customer service all round from arriving through waiting to leaving. It feels as though you are the only customer and everything is geared towards you
Stratstone is always so helpful. The staff are polite, professional and extremely friendly. We only wanted the batteries changed in our key fobs, but everything was done straightaway without any fuss.... Ver mais
A empresa respondeu
Listened to the problem being experienced, located the cause and resolved quickly. Also understood my needs for a courtesy car and provided a suitable vehicle
Detalhes da empresa
- Concessionária
- também em
- Fábrica de Carros
- Mecânica de Carros
- Oficina de Inspeção Veicular
- Revendedora de carros usados
- Serviço de troca de óleo
Escrito pela empresa
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Escrito pela empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Informações de contato
Woodgate Way, TN11 0FU, Tonbridge, England, Reino Unido
- 01732 913 242
Pede aos clientes que avaliem
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Superb customer experience
Executive customer service all round from arriving through waiting to leaving. It feels as though you are the only customer and everything is geared towards you
Stratstone as a Dealer is ok
Stratstone as a Dealer is ok, albeit their Labour and parts charges are excessive, our problem revolved around a vehicle purchased from Evans Halshaw, part of the Lithia Groups as is Stratstone, they was an internal disputs as to how a repair was to be paid, in my opinuion this should have been remedid by the intervention of Lithia Group who has overall control. I must give praise where it is due, Jiya from customer service was great to the best of her ability,the situation was at best often embarising for her, yet she was honest, considerate and made every personnal effort to be helpfull, albeit much was beyond her control.
Effortless Hospitality
I waited for my car to be serviced. Drank lovely coffee and was looked after by the top notch team. A pleasure.
Good efficient people
Great service as always from Marcus and…
Great service as always from Marcus and the team in service at the Tonbridge dealership.
They set a high standard and consistently exceed it!
I only wish your sales team had half the capability. They are totally inept!
Great customer service
Listened to the problem being experienced, located the cause and resolved quickly.
Also understood my needs for a courtesy car and provided a suitable vehicle
Fixed the problem and very friendly and…
Fixed the problem and very friendly and helpful staff.
Very efficient and helpful in repairing…
Very efficient and helpful in repairing my car. I would recommend
Pode usar a ajuda de IA para as respostasVer mais
We have an excellent trade relationship…
We have an excellent trade relationship with Tonbridge and they continue to give us great service.

Resposta da Stratstone - Land Rover Tonbridge
Great customer service from the service…
Great customer service from the service advisor Wilhelm Busch.

Resposta da Stratstone - Land Rover Tonbridge
Stratstone is always so helpful
Stratstone is always so helpful. The staff are polite, professional and extremely friendly. We only wanted the batteries changed in our key fobs, but everything was done straightaway without any fuss. Thank you Stratstone.

Resposta da Stratstone - Land Rover Tonbridge

Resposta da Stratstone - Land Rover Tonbridge
Good Service from Sarah and Piers
Work done well and to time. Would happily recommend this dealership for service.

Resposta da Stratstone - Land Rover Tonbridge
Booking and service done as expected
Booking and service done within expected time scale. Waited approx 2.5hrs and whilst refreshment was offered and taken no one bothered me to see if I wanted to change cars. Mobile signal poor in buiding

Resposta da Stratstone - Land Rover Tonbridge

Resposta da Stratstone - Land Rover Tonbridge

Resposta da Stratstone - Land Rover Tonbridge
kept informed of the work on my car by…
kept informed of the work on my car by the service team, whole process was very smooth which is why prefer this branch over those closer to where i live. Worth the extra effort

Resposta da Stratstone - Land Rover Tonbridge
Good service kept updated problem found…
Good service kept updated problem found and repaired quickly

Resposta da Stratstone - Land Rover Tonbridge
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