Stratstone - MINI Tyneside Avaliações 166

O TrustScore é 5 de um total de 5

4,8

The Silverlink, NE28 9ND Wallsend, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Just bought a young, approved mini from stratsone silverlink, as well as traded in our 10 year old diesel mini and 4 year old electric mini. Paul Southern was great, very personable and honest. The pr... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Bought my first car through this garage recently, and had a good experience with the team there. Guy called Olly was great when it came to finding the right car to fit my travelling needs and answer... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Visited showroom enjoyed test drive and received offer to buy car under part exchange Advised salesman offer was slightly low but may be accepted subject to satisfactory insurance quote to be che... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We have just purchased a new mini from this dealership. From the moment we entered to leaving the staff were engaging and clearly wanted to sell us a new car. Olly needs a special mention. He is an as... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Oficina de Inspeção Veicular
  3. Fábrica de Carros
  4. Mecânica de Carros
  5. Serviço de troca de óleo
  6. Revendedora de carros usados

Escrito pela empresa

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Escrito pela empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

166 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Consistently superb

As per usual, superb service from Stratstone Mini Tyneside!! Just purchased my fourth Mini from them and the process was a pleasure from start to finish. Paul couldn’t be more helpful and I’m over the moon with my JCW!

21 de janeiro de 2023
Avaliação não solicitada
logotipo da Stratstone - MINI Tyneside

Resposta da Stratstone - MINI Tyneside

Hi Phil,

Thank you very much for taking the time to leave us this positive review!

Our aim is to deliver a positive customer service.

Have a great week!
Customer Services

Avaliado com 5 de um total de 5 estrelas

Great customer service and…

Great customer service and communication was excellent

13 de janeiro de 2023
logotipo da Stratstone - MINI Tyneside

Resposta da Stratstone - MINI Tyneside

Hi Sheena,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day,
Customer Services

Avaliado com 5 de um total de 5 estrelas

Great Service

Well Paul Southern, thanks for your great service, nothing was to much to ask. A great experience from walking through the door to collecting our countryman.

10 de janeiro de 2023
Avaliação não solicitada
logotipo da Stratstone - MINI Tyneside

Resposta da Stratstone - MINI Tyneside

Hi Craig,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Customer Services

Avaliado com 5 de um total de 5 estrelas

Love Mini

2 words - Gary Stewart
What a salesman. Knows his stuff, knows the cars inside out, know his clients. Fantastic service, and after service.
This is my 5th new mini in 9 years. someone is doing something right.
If you want a mini, new or used, get down to Stratstone Silverlink, ask for Gary, and I guarantee you'll leave there a happy new car owner.

28 de dezembro de 2022
logotipo da Stratstone - MINI Tyneside

Resposta da Stratstone - MINI Tyneside

Hello Miss Davies,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Customer Services

Avaliado com 5 de um total de 5 estrelas

Expertise and honesty of salesperson.

The knowledge, support and honest responses of salesperson Paul Southern from the outset to the final completion of paperwork and explanation of the car's features before driving it away.

30 de novembro de 2022
logotipo da Stratstone - MINI Tyneside

Resposta da Stratstone - MINI Tyneside

Hi Lesley,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day.
Customer Services

Avaliado com 5 de um total de 5 estrelas

Fixed a problem

The staff who were amazing

22 de novembro de 2022
logotipo da Stratstone - MINI Tyneside

Resposta da Stratstone - MINI Tyneside

Hi Mrs Queen,

A big thank you for leaving us a 5* review!

Have a lovely day!
Customer Services

Avaliado com 5 de um total de 5 estrelas

Service

Prompt collection, even washed and valleted after service and delivered early

21 de novembro de 2022
logotipo da Stratstone - MINI Tyneside

Resposta da Stratstone - MINI Tyneside

Hello Ian,

Thank you so much for leaving us this great review.

Have a lovely day!
Customer Services

Avaliado com 5 de um total de 5 estrelas

Professional Service and Great Experience

Attention to detail and the customer service element was outstanding from start to finish - Honor at the Service desk was excellent and a joy to have worked with whilst handing my wife’s car in for the work to be conducted - Thank You!
Russell Crawford

26 de outubro de 2022
logotipo da Stratstone - MINI Tyneside

Resposta da Stratstone - MINI Tyneside

Hi Russell,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Customer Services

Avaliado com 5 de um total de 5 estrelas

Knowledgeable and friendly staff

Knowledgeable and friendly staff. Great choice and easy to use. Would highly recommend

25 de outubro de 2022
logotipo da Stratstone - MINI Tyneside

Resposta da Stratstone - MINI Tyneside

Hi Stephanie,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Customer Services

Avaliado com 5 de um total de 5 estrelas

Very professional and friendly customer…

Very professional and friendly customer service from Paul Southern. All the team were very helpful and my car is fantastic...!
Thanks to all. 😁

20 de outubro de 2022
Avaliação não solicitada
logotipo da Stratstone - MINI Tyneside

Resposta da Stratstone - MINI Tyneside

Hi Carol,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Customer Services

Avaliado com 5 de um total de 5 estrelas

Staff were helpful courteous and…

Staff were helpful courteous and obliging at all times and kept me informed of progress throughout

12 de outubro de 2022
logotipo da Stratstone - MINI Tyneside

Resposta da Stratstone - MINI Tyneside

Hi Margaret,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Customer Services

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service, very friendly, helpful staff

3 de outubro de 2022
logotipo da Stratstone - MINI Tyneside

Resposta da Stratstone - MINI Tyneside

Hi Lisa,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Customer Services

Avaliado com 3 de um total de 5 estrelas

Untested

See last feedback on the Pendragon Plc review

30 de setembro de 2022
logotipo da Stratstone - MINI Tyneside

Resposta da Stratstone - MINI Tyneside

Hi Rupert,

We appreciate all feedback so I will ensure that this is passed over to the relevant leadership team so they can take this on board.

Customer Services

Avaliado com 5 de um total de 5 estrelas

Excellent service from Gary Stewart

Excellent service from Gary Stewart. Very happy with the sale. Very easy to trade in existing mini for new one.

30 de setembro de 2022
logotipo da Stratstone - MINI Tyneside

Resposta da Stratstone - MINI Tyneside

Hi Sallyanne,

Thank you so much for leaving us this great review.

Have a lovely day!
Customer Services

Avaliado com 5 de um total de 5 estrelas

A* Support

As always, 5 star service from Honor and the team at Mini. Easy to book, cost effective solution and efficient working.

30 de setembro de 2022
logotipo da Stratstone - MINI Tyneside

Resposta da Stratstone - MINI Tyneside

Hi Janet,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Customer Services

Avaliado com 5 de um total de 5 estrelas

Good overall experience

On arrival we were met by a young lady on reception
who dealt with our questions and explained the process in detail took about 10mins to check car in for Service and MOT, Left my mobile Number and went shopping , approx 2hrs 30mins later received phone call telling us car was ready to pick up,another 10 mins and the bill was paid and we were on our way home
Only prob was promised free wash and vac but could not see any signs that this had been carried out.
overall a good experience

9 de setembro de 2022
logotipo da Stratstone - MINI Tyneside

Resposta da Stratstone - MINI Tyneside

Hello Ron,

Thank you very much for taking the time to leave us this positive review!

Our aim is to deliver a positive customer service.

Have a great week!
Customer Services

Avaliado com 5 de um total de 5 estrelas

The staff were friendly

The staff were friendly, customer service was spot on and the team went above and beyond to meet my needs. The standard of service the car received was excellent. Would highly recommend.

20 de julho de 2022
logotipo da Stratstone - MINI Tyneside

Resposta da Stratstone - MINI Tyneside

Hi Lily,

Thank you so much for the review.

We're thrilled that you had such a positive experience!

We hope that you'll consider us again in the future.
Customer Services

Avaliado com 5 de um total de 5 estrelas

Happy customer.

5star door to door service from Neil.

7 de julho de 2022
logotipo da Stratstone - MINI Tyneside

Resposta da Stratstone - MINI Tyneside

Hi Marj,

Thank you for your positive review.

Have a great day!
Customer Services

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