Stratstone - Porsche Centre Cambridge Avaliações 146

O TrustScore é 4.5 de um total de 5

4,6

High Street, CB227QD Harston, England, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Porsche - Cambridge Booking my car in was easy, loan car was waiting for me, work was completed really quickly and pick up was seamless. Aftersales Manager Dan Hart runs a fabulous team. A pleas... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Happy to do the work I was paying for (interim oil service) but the whole reason it was booked in; to replace a microswitch in the drivers door, wasn't investigated fully and not dealt with. With no... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Everything's been great from start to finish. The support teams and Timothy Cogger have been absolutely brilliant. I'm genuinely happy and couldn't be more pleased to keep coming back to your Porsche... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visua... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Oficina de Inspeção Veicular
  3. Fábrica de Carros
  4. Mecânica de Carros
  5. Serviço de troca de óleo
  6. Revendedora de carros usados

Escrito pela empresa

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, including: Aston Martin, BMW, BYD, Ferrari, Jaguar, Land Rover, Mercedes-Benz, MINI, Porsche and smart. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Escrito pela empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

146 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

All my service work at Cambridge has…

All my service work at Cambridge has been completed meeting my high standards, with the customer service always being great.

18 de maio de 2026
logotipo da Stratstone - Porsche Centre Cambridge

Resposta da Stratstone - Porsche Centre Cambridge

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services

Avaliado com 5 de um total de 5 estrelas

Porsche

Porsche - Cambridge

Booking my car in was easy, loan car was waiting for me, work was completed really quickly and pick up was seamless. Aftersales Manager Dan Hart runs a fabulous team. A pleasure to deal with - thank you!

14 de maio de 2026
logotipo da Stratstone - Porsche Centre Cambridge

Resposta da Stratstone - Porsche Centre Cambridge

Hello Neil,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Cambridge Customer Services

Avaliado com 5 de um total de 5 estrelas

Renewal of the 3 year warranty…

Renewal of the 3 year warranty completed smoothly.

1 de maio de 2026
logotipo da Stratstone - Porsche Centre Cambridge

Resposta da Stratstone - Porsche Centre Cambridge

Hello Aln,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Avaliado com 5 de um total de 5 estrelas

Recalls

We booked a car in for a recall and the service was excellent

28 de maio de 2026
logotipo da Stratstone - Porsche Centre Cambridge

Resposta da Stratstone - Porsche Centre Cambridge

Hello Tracey,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Avaliado com 5 de um total de 5 estrelas

Excellent service and communication

Excellent service and communication, Tom was really helpful and kept me informed throughout.

24 de abril de 2026
logotipo da Stratstone - Porsche Centre Cambridge

Resposta da Stratstone - Porsche Centre Cambridge

Hello Jason,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Avaliado com 2 de um total de 5 estrelas

service department not living up to…

service department not living up to expectations

5 de maio de 2026
logotipo da Stratstone - Porsche Centre Cambridge

Resposta da Stratstone - Porsche Centre Cambridge

Hello.

Thanks for sharing your feedback on your experience with Porsche Centre Cambridge . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Porsche Centre Cambridge Customer Services

Avaliado com 5 de um total de 5 estrelas

All staff were efficient and welcoming…

All staff were efficient and welcoming especially Nick the service advisor who exceeded my expectations.

13 de maio de 2026
logotipo da Stratstone - Porsche Centre Cambridge

Resposta da Stratstone - Porsche Centre Cambridge

Hello,
Nick will appreciate you leaving this a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Avaliado com 5 de um total de 5 estrelas

A great dealership.

We were blown away by the level of professionalism and expertise displayed by this Porsche dealership. We were made to feel at ease, nothing was too much trouble. Out of five stars , I give the six!!

1 de dezembro de 2025
Avaliado com 1 de um total de 5 estrelas

Catalogue of faults on a £100k+ vehicle…

Catalogue of faults on a £100k+ vehicle that needed a complete PCM replacement after two years of reporting faults (computer that controls most systems).
Currently no effective Porsche Sat nav that provides essential range planning, infotainment system cuts out / buffers and periodic failure of all digital screens and dashboard is an ongoing issue. Branch advice that they are awaiting a Porsche software update but have no timescales is, I’m sure, true but doesn’t deal with the problems being experienced. GREAT car when it’s working but sadly there’s been too many issues. Satisfied - most definitely not.

22 de abril de 2026
Avaliado com 4 de um total de 5 estrelas

Excellent service

Jasmine was very helpful

17 de abril de 2026
logotipo da Stratstone - Porsche Centre Cambridge

Resposta da Stratstone - Porsche Centre Cambridge

Hello Dhanwant,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Porsche Centre Cambridge Customer Services

Avaliado com 5 de um total de 5 estrelas

exceptional service and the reassurance…

exceptional service and the reassurance of genuine parts and warranty - wouldn't consider anything less with my car. 10 years of using the Porsche dealership in Cambridge and always been exceptional - Staff on the service could not be more helpful - one fells like part of the family..

10 de abril de 2026
logotipo da Stratstone - Porsche Centre Cambridge

Resposta da Stratstone - Porsche Centre Cambridge

Hello Greg,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Cambridge Customer Services

Avaliado com 3 de um total de 5 estrelas

Nice coffee but pretty poor service, which takes an age!

Happy to do the work I was paying for (interim oil service) but the whole reason it was booked in; to replace a microswitch in the drivers door, wasn't investigated fully and not dealt with. With no proper service desk you can actually walk up to, you end up sitting in the front (albeit nice coffee & biscuits) but it takes 30mins+ to just collect your car. I don't have that time to waste on such a simple process.

20 de março de 2026
logotipo da Stratstone - Porsche Centre Cambridge

Resposta da Stratstone - Porsche Centre Cambridge

Hello Duncan,

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Porsche Centre Cambridge Customer Services

Avaliado com 5 de um total de 5 estrelas

Great customer service

Harriet followed up to ensure the car issue would be addressed and kept me well informed during that process.

27 de março de 2026
logotipo da Stratstone - Porsche Centre Cambridge

Resposta da Stratstone - Porsche Centre Cambridge

Hello Philippe,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Cambridge Customer Services

Avaliado com 5 de um total de 5 estrelas

Great as always 😊

1 de abril de 2026
logotipo da Stratstone - Porsche Centre Cambridge

Resposta da Stratstone - Porsche Centre Cambridge

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services

Avaliado com 5 de um total de 5 estrelas

Car was serviced within the time scale…

Car was serviced within the time scale quoted , pleasant reception , no delays

25 de março de 2026
logotipo da Stratstone - Porsche Centre Cambridge

Resposta da Stratstone - Porsche Centre Cambridge

Hello Toni,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services

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