Excellent customer service from Carolina Ferreira, she is exceptional. The front of house team at Cambridge are all fantastic, great communication and hospitality. Vehicle was serviced/ repaired t... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Happy to do the work I was paying for (interim oil service) but the whole reason it was booked in; to replace a microswitch in the drivers door, wasn't investigated fully and not dealt with. With no... Ver mais
A empresa respondeu
Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visua... Ver mais
A empresa respondeu
Porsche Centre Cambridge delivered exactly the level of service one would expect from a premium brand: professional, attentive and customer-focused. This is in stark contrast to my after-sales ex... Ver mais
Detalhes da empresa
- Concessionária
- também em
- Fábrica de Carros
- Mecânica de Carros
- Oficina de Inspeção Veicular
- Revendedora de carros usados
- Serviço de troca de óleo
Escrito pela empresa
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, including: Aston Martin, BMW, BYD, Ferrari, Jaguar, Land Rover, Mercedes-Benz, MINI, Porsche and smart. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Escrito pela empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Informações de contato
High Street, CB227QD, Harston, England, Reino Unido
- 01223 081 183
4,3
Excelente
186 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Takes too long
The email confirmation told me MOT would take 1 hour, when I arrived they told me 2-3 hours and then all in I was there for 4 hours. Communication wasn't great, I had to keep chasing for updates.
26 de novembro de 2025
Resposta da Stratstone - Porsche Centre Cambridge
Hi Amandeep,
Thanks for sharing your feedback on your experience with Porsche Centre Cambridge. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com? They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Customer Services
Excellent service from Porsche…
Excellent service from Porsche Cambridge. Weekly updates kept me fully informed, and the handover was simple and smooth. Very happy with the overall experience
24 de novembro de 2025
Resposta da Stratstone - Porsche Centre Cambridge
Hello Simon,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Porsche Centre Cambridge Customer Services
Excellent customer services all around.
3 de novembro de 2025
Resposta da Stratstone - Porsche Centre Cambridge
Hello David,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Cambridge Customer Services
Porsche Cambridge excellent service
Porsche Cambridge excellent service. Much better than other Porsche dealers I have used.
8 de novembro de 2025
Resposta da Stratstone - Porsche Centre Cambridge
Hello, Andrew
Thank you very much for leaving a 5 star review.
We really appreciate it!
Have a great day!
Porsche Centre Cambridge Customer Services
Fabulous service
Fabulous service from David and the team at Porsche Cambridge. Always going the extra mile to resolve the issue with my car.
3 de novembro de 2025
Resposta da Stratstone - Porsche Centre Cambridge
Hi Steve,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with David at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Great welcome and provision of coffee…
Great welcome and provision of coffee and tea
11 de março de 2025
Resposta da Stratstone - Porsche Centre Cambridge
Hello, Gerard.
Thank you for your review and for recognising the team's efforts. We'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if you need further assistance.
Stratstone Brand Customer Services
Resposta da Stratstone - Porsche Centre Cambridge
Hi Mark,
We appreciate you sharing your great experience with us!
Customer Services
Great service from Dave in service
17 de outubro de 2025
Resposta da Stratstone - Porsche Centre Cambridge
Hi Michael,
Thank you for letting us know about it; Dave will appreciate your feedback.
Customer Services
Very pleased with Porsche Centre…
Very pleased with Porsche Centre Cambridge
Service carried out on my 911 plus washed and cleaned
Thank you
Russell Culley
8 de outubro de 2025
Resposta da Stratstone - Porsche Centre Cambridge
Hi Mr Culley,
We're happy to hear that you were very pleased with the service on your 911, plus the wash and clean.
Thank you for your positive feedback; we appreciate it!
Customer Services
Pleasant and helpful staff
Pleasant and helpful staff, willing to help with genuine care. Great premises.
2 de setembro de 2025
Resposta da Stratstone - Porsche Centre Cambridge
Hi Roel,
We appreciate you taking the time to leave us this amazing review!
We're so glad to hear our staff was helpful and caring.
Customer Services
Not the best communication
Not the best communication.
Looking to purchase extended warranty and assistance.
Payment link sent some time after requesting product.
Following payment, no confirmation about what exactly I have purchased such a policy schedule.
23 de agosto de 2025
Resposta da Stratstone - Porsche Centre Cambridge
Hi Ashok,
Thank you for getting in touch.
I’m sorry that you haven’t been fully satisfied with your visit. I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.
If there is anything we can help with, please email service.followup@stratstone.com
Kind Regards,
Customer Services
Resposta da Stratstone - Porsche Centre Cambridge
Hi,
Thank you for the five stars.
Customer Services
Communication and transparency was very…
Communication and transparency was very good.
6 de agosto de 2025
Resposta da Stratstone - Porsche Centre Cambridge
Hi Kerry,
We're happy to hear that our communication and transparency met your expectations.
Customer Services
I have been a customer of Cambridge…
I have been a customer of Cambridge Porsche for around 15 years and have always found them incredibly friendly and exceptionally competent and professional.
I always feel like "one of the family" whenever my wife and I go their and even our dog is given a water bowl and treats.I cannot praise them enough and thoroughly recommend them.
20 de agosto de 2025
Resposta da Stratstone - Porsche Centre Cambridge
Hi Philip,
We're happy to hear that you've consistently experienced our friendly and professional service over the past 15 years.
It's wonderful that you and your wife feel like family, and that we can also make your dog feel welcome.
We appreciate your recommendation!
Customer Services
100% GREAT CUSTOMER SERVICE
Anjum went out of his way to make our visit pleasurable.
14 de agosto de 2025
Resposta da Stratstone - Porsche Centre Cambridge
Hi Graham,
We're so happy to hear that your visit was pleasurable because of Anjum.
Customer Services
Easy booking for an appointment
Easy booking for an appointment, booking team were helpful and prompt.
Service team call back with progression updates on the vehicle and let me know when the vehicle would be ready for collection on time.
13 de agosto de 2025
Resposta da Stratstone - Porsche Centre Cambridge
Hi,
We're happy to hear that you found the booking process easy and the booking team helpful.
We appreciate your feedback regarding the service team's updates and timely communication.
Customer Services
quality and value excellent
8 de maio de 2025
Resposta da Stratstone - Porsche Centre Cambridge
Hi Robert,
We're happy our quality and value met your expectations.
Customer Services
Damaged vehicle whilst in their care
Damaged vehicle whilst in their care, and failed to provide an explanation of the warrnty work carried out to cure two oil leaks.
Whilst they have agreed to repair the damage, I end up with a car that's been sprayed and blended.
21 de julho de 2025
Resposta da Stratstone - Porsche Centre Cambridge
Hello Eddie,
We regret to hear about the damage and lack of clarity regarding the work performed.
We'll investigate the issues you raised with the repair and warranty.
Thanks for your feedback.
Customer Services
Polite helpful service as always
Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visual check found dangerous rear tyres which extended the time you had the car. Loan car was almost new and comfortable thank you.
31 de julho de 2025
Resposta da Stratstone - Porsche Centre Cambridge
Hello Geoffrey,
We appreciate you taking the time to leave us a review!
We're happy to hear that you found our service helpful and that your car was returned clean.
We are also glad the loan car was comfortable.
Customer Services
Resposta da Stratstone - Porsche Centre Cambridge
Hi Juliet,
We're happy you had a great experience with Anjum.
Customer Services
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.