Very friendly garage. Veejay was amazing very honest and explained everything we needed to know about buying a Porsche. It was a quick turnaround and nothing was too much trouble for him. I would high... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoStratstone House, Deanway Business Park, SK9 3HW Wilmslow, GB
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Veja o que dizem as avaliações
I recently had my Porsche serviced at Porsche Centre Wilmslow and received outstanding service from start to finish. The service department was professional, communicative, and attentive throughou... Ver mais
A empresa respondeu
Not for the first time, the garage initially sought to avoid honouring warranty items by passing the cost onto me. Reliability has been extremely poor with consistent attempts to avoid taking on the... Ver mais
A empresa respondeu
Just had another amazing experience with Porsche Wilmslow. Chloe in the service department always goes above and beyond and always makes everything so easy and stress free. I am so glad i have found s... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Oficina de Inspeção Veicular
- Fábrica de Carros
- Mecânica de Carros
- Serviço de troca de óleo
- Revendedora de carros usados
Escrito pela empresa
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Escrito pela empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Informações de contato
Stratstone House, Deanway Business Park, SK9 3HW, Wilmslow, Reino Unido
- 01625 445545
4,7
Excelente
207 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great Service
As a customer I have 100% faith that when I hand a car over for service, it is dealt with professionally with clear communication and returned on schedule with all works completed to Porsche standards.
27 de novembro de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hello Steve,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
See previous comments.
27 de novembro de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hello Herman,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Stratstone Brand Customer Services
Stratstone did the job when they said
Stratstone did the job when they said, did what they said they would do, with a smile, at the price they said.
Unusual in our work shy environment!
7 de outubro de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hello Michael,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Customer Services
Loan car was made available and Chloe…
Loan car was made available and Chloe arranged everything. It all went to plan.
6 de novembro de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hello Jill,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Brand Customer Services
I enquired how much services would be…
I enquired how much services would be at first via their webform and also emails, zero reply. I then had an issue with my 3rd break light, I called and the lady said someone would call me back this never happened. I emailed samuel mansfield on the 23/10 , zero reply again so took to a specialist and they repaired within 2 weeks no bother.
30 de outubro de 2025
Avaliação não solicitada
Resposta da Stratstone - Porsche Centre Wilmslow
Hello Paul,
Thanks for leaving us this feedback.
Please accept my apologies for the lack of communication you have received from the dealership, I will ensure that this is addressed internally.
Thank you,
Porsche Centre Wilmslow Customer Services
Excellent customer service
Excellent customer service, what you expect from luxury marque.
4 de novembro de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hello, Shazan
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Wilmslow Customer Services
Fantastic service from Stratstone
Fantastic service from Stratstone
I took my car in for minor repairs and received an excellent service from everyone at Stratstone, particularly from Alfie, who went out of his way to help me sort out a couple of issues that cropped up unexpectedly. I was regularly kept informed about the progress of the repairs which were carried out extremely quickly.
28 de outubro de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hello Michelle,
We're happy to hear that you had a fantastic experience and appreciate you sharing your feedback.
It's good to know that you received excellent service and that your repairs were carried out quickly.
We are glad that Alife went the extra mile to assist you.
Customer Services
Porsche Wilmslow artificially noting work as being urgently required when this is not the case
Having been provided with a vehicle inspection report on 22 September 2025, as a result of a vehicle inspection that day by Lee the Porsche Wilmslow vehicle technician, which identified my front brake discs and brake pads as requiring urgent replacement, I arranged for this replacement to be undertaken on 24 September 2025.
A further vehicle inspection was undertaken on 24 September 2025, by Asher the Porsche Wilmslow technician, prior to the front brake discs and brake pads being replaced, which identified my front brake pads and brake discs as NOT requiring urgent replacement.
The inspection report for the 24 September 2025 was not disclosed to me until 6 October 2025, as a result of me requesting this.
This raises real concerns that Porsche Wilmslow technicians are artificially marking work as being urgently required when in fact this is not the case.
I have requested an explanation for the above from Stuart, service manager at Porsche Wilmslow, who has failed to respond to my request.
22 de setembro de 2025
Avaliação não solicitada
Resposta da Stratstone - Porsche Centre Wilmslow
Hi Mark,
We appreciate you bringing this to our attention.
We're sorry to hear about the difference in pricing and the warning light issue after your service.
We'll investigate the discrepancy in quotes and the communication regarding the warning sign to ensure better service in the future.
Thank you for your feedback.
Customer Services
Good service
Good service; but suffering from the re-building of the showroom (why on earth are they doing that?) and the separation of operations between Wilmslow and Stockport.
13 de outubro de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hi Martin,
We appreciate your feedback.
We're sorry for any inconvenience caused by the showroom rebuild and operational changes.
We're working to improve your experience.
Customer Services
The two service advisors Lisa and Chloe…
The two service advisors Lisa and Chloe are fantastic. Keeping me updated on everything
14 de outubro de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hi David,
We're happy to hear that you had a fantastic experience!
We appreciate you acknowledging how communicative Lisa and Chloe were.
Customer Services
Great friendly and efficient staff
8 de outubro de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hi Andrew,
We appreciate you sharing your positive experience with our staff.
Customer Services
The service team is both experienced…
The service team is both experienced and helpful.
10 de agosto de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hi Matt,
We appreciate you taking the time to share your positive experience with our service team.
Customer Services
Please see previous issues and no…
Please see previous issues and no response from Lisa.
22 de setembro de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hi,
We are sorry to hear you haven't received a response.
Please email us at service.followup@stratstone.com and we will ensure you are contacted back.
Customer Services
Communication
1 de setembro de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hi Daniel,
We're extremely sorry to see that you had a two-star experience with us - this is not the high standard of service that we strive to deliver.
If there is anything we can help with, please email service.followup@stratstone.com
Kind Regards,
Customer Services
excellent experience
the experience to me was excellent palnning and communication by Chloe
25 de agosto de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hi William,
We're happy to hear that you found the planning and communication excellent from Chloe.
Customer Services
Chloe is a star organised car to be…
Chloe is a star organised car to be collected job done and returned all while I was away great service thank you so much Chloe.
1 de setembro de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hi John,
We're so happy to hear that the car collection was organised by Chloe and returned while you were away.
We appreciate your feedback regarding the great service.
Customer Services
Fabulous service from the team! Especially Michelle.
Fabulous service from the team!
26 de agosto de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hi Clive,
We appreciate you sharing your positive experience with Michelle.
Customer Services
The whole process was dealt with…
The whole process was dealt with efficiently
I was kept updated and the car was ready to be collected at the time that was agreed
14 de agosto de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hi Mark,
We're happy to hear that the process was efficient for you.
It's great to know you were updated and your car was ready on time.
Thank you for your positive feedback.
Customer Services
Great people
Great people, great service I can't wait until the destination is finished and visit for a coffee and chat with my Porsche friends
4 de agosto de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hi Chris,
We're happy to hear that you enjoyed our service and team!
We appreciate your excitement for the destination's completion, and we look forward to your visit with your friends.
Customer Services
Customer service
21 de julho de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hi Jonathan,
Thank you for the five stars.
Customer Services
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