Very friendly garage. Veejay was amazing very honest and explained everything we needed to know about buying a Porsche. It was a quick turnaround and nothing was too much trouble for him. I would high... Ver mais
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Localização
Trocar localizaçãoStratstone House, Deanway Business Park, SK9 3HW Wilmslow, GB
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Veja o que dizem as avaliações
I recently had my Porsche serviced at Porsche Centre Wilmslow and received outstanding service from start to finish. The service department was professional, communicative, and attentive throughou... Ver mais
A empresa respondeu
Not for the first time, the garage initially sought to avoid honouring warranty items by passing the cost onto me. Reliability has been extremely poor with consistent attempts to avoid taking on the... Ver mais
A empresa respondeu
Just had another amazing experience with Porsche Wilmslow. Chloe in the service department always goes above and beyond and always makes everything so easy and stress free. I am so glad i have found s... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Oficina de Inspeção Veicular
- Fábrica de Carros
- Mecânica de Carros
- Serviço de troca de óleo
- Revendedora de carros usados
Escrito pela empresa
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Escrito pela empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Informações de contato
Stratstone House, Deanway Business Park, SK9 3HW, Wilmslow, Reino Unido
- 01625 445545
4,7
Excelente
207 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The excellent support from the service…
The excellent support from the service department and my contact their Alan Dyde with regarding to solving the issue with my 992 Targa 4S
1 de maio de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hi Steve,
We're happy to hear that our service department, especially Alan, provided excellent support and resolved the issue with the Targa 4S.
Thank you for your positive feedback!
Customer Services
I recently booked my 911 for some work
I recently booked my 911 for some work. Alfie on reception was very personable and helpful. The service department were excellent. Michelle was superb, incredibly helpful and also very personable.
3 de julho de 2025
Avaliação não solicitada
Resposta da Stratstone - Porsche Centre Wilmslow
Hello Mark,
We're happy to hear about your positive experience!
We appreciate your highlighting the helpfulness Alfie and Michelle.
Thank you for your feedback.
Customer Services
Resposta da Stratstone - Porsche Centre Wilmslow
Hi Kevin,
We're glad you enjoyed your experience in our showroom.
Customer Services
Customer service is excellent.
26 de junho de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hi Marie,
We appreciate you taking the time to share your positive experience with our customer service.
Customer Services
Resposta da Stratstone - Porsche Centre Wilmslow
Hi John,
We appreciate you taking the time to leave your positive feedback.
Customer Services
Porsche Wilmslow - A Rising Star - Alfie
I visited the Porsche Centre in Wilmslow this morning and was greeted immediately by young Alfie by my car as I parked. He was smiley and welcoming and determined to help me. Despite those who I needed being off-site, Alfie brain-stormed solutions until he cracked a technical interface issue I was having. He was professional, enthusiastic, efficient and effective. I asked him to follow up on 2 further apts required and within half an hour I've received a call back. If only Alfie could be cloned - every organisation needs an Alfie - great job. Thank you.
24 de junho de 2025
Avaliação não solicitada
Resposta da Stratstone - Porsche Centre Wilmslow
Hello Louise,
We're happy to hear that you enjoyed your experience at Porsche Centre Wilmslow.
It's great to know that Alfie was helpful and effective in resolving your technical issue and following up on your requests.
We appreciate you taking the time to share your positive feedback.
Customer Services
Rubbish service
Car went in because targa roof didn’t open fully.
Came back with exactly the same problem and had to go back in.
25 de abril de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hi Tony,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@stratstone.com and we will ensure to put you in contact with the leadership team.
Thank you,
Customer Services
Resposta da Stratstone - Porsche Centre Wilmslow
Hi Darren,
We appreciate you taking the time to share your feedback about Nick.
We're so glad that our sales process was easy and helpful for you.
Customer Services
Chloe & lisa are simply amazing.
4 de junho de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hi Joseph,
We're so happy to hear that you had such a wonderful experience with Chloe and Lisa; thank you for letting us know!
Customer Services
Individual customer service from Chloe.
15 de maio de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hi Craig,
We appreciate your feedback about Chloe and are happy to hear about your experience.
Customer Services
Car damaged whilst at Porsche Centre…
Car damaged whilst at Porsche Centre Wilmslow.
16 de maio de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hi Jeremy,
Thank you for taking your time to leave this feedback.
I am sorry to hear that your experience has left you feeling this way.
We would like to investigate your concerns in more depth, in order for us to look into this for you, please can you email service.followup@stratstone.com
Thank you,
Customer Services
Resposta da Stratstone - Porsche Centre Wilmslow
Hi,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Customer Services
Resposta da Stratstone - Porsche Centre Wilmslow
Hi,
Thank you for your kind words.
We are happy to hear you had a positive experience with Chloe.
Customer Services
Resposta da Stratstone - Porsche Centre Wilmslow
Hi Deborah,
We appreciate your kind words and are glad to hear you enjoyed your experience.
Customer Services
Michelle was great thank you
Michelle was great thank you and the team was welcoming and helpful. The problem still persists and the sat nav has not updated from 2019, despite me paying for the subscription
28 de janeiro de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hi,
We appreciate your kind words about Michelle and the team.
If there is anything we can help with, please email service.followup@stratstone.com
Kind Regards,
Customer Services
Doesn’t matter the car value everyone…
Doesn’t matter the car value everyone made very special when driving aware your Porsche
19 de abril de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hi Adrian,
We're thrilled to hear you felt special driving your Porsche!
It's our goal to make every customer feel valued, regardless of the car they drive.
Thank you for sharing your positive experience.
Customer Services
Porsche Wilmslow. Service at the very best.
Everyone I met at Porsche Wilmslow was welcoming and helpful.
Following completion of the service on my car all work carried out was explained to me before being handed back having been valeted.
Excellent service.
2 de abril de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hi,
We are delighted to hear that you had a positive experience and that you found our staff welcoming and helpful.
We appreciate your feedback and are pleased that you were satisfied with the service provided.
Customer Services
Positive from beginning to end.
It was all very positive from booking straight through to collection. Wouldn’t hesitate in recommending you guys. Chloe was very helpful 👍👍
12 de março de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hi Mrs Kendal
We strive to provide excellent customer service, and we are delighted that Chloe was able to assist you.
We appreciate your recommendation and hope to see you again soon.
Customer Services
Friendly and efficient
3 de março de 2025
Resposta da Stratstone - Porsche Centre Wilmslow
Hi David,
Thanks for taking the time to give us 5 stars.
Kind regards,
Customer Services
Disgusting service
I never do these reviews but this one is so shocking I feel I must!
I purchased a new vehicle from Porsche Wilmslow (brand new Taycan Turbo S) and handed my old Taycan back at the end of its 3 year term for them to return to Porsche Finance, all agreed in writing with Porsche Wilmslow.
They never returned the car, it has sat at the dealership for over 2 months, and the finance company tried to collect account £88,000 from my account as the finance had not been repaid, even though I had in writing from Porsche Wilmslow it was resolved and there was nothing more for me to do! Then collections action was taken against me, even though Porsche had the vehicle in its possession.
It’s caused me and my team huge upset and stess and is simply not “Treating customers fairly” in line with FCA rules.
Porsche UK should hang their heads in shame for such poor levels of service offered by their dealerships and for treating a repeat client in such a shocking way!
15 de dezembro de 2024
Resposta da Stratstone - Porsche Centre Wilmslow
Hi Phil,
We are sorry to hear about your experience with Porsche Centre Wilmslow and the challenges you faced with us. Your feedback is invaluable to us, and we truly apologise for any inconvenience caused.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@stratstone.com.
Thank you,
Customer Services
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