subtel.co.uk Avaliações 

411
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Trustworthy shop. Trustworthy Batteries. We don't want to take any risks, so we stick to this website. Reliable delivery & helpful customer service when I needed them.

Avaliado com 5 de um total de 5 estrelas

I had a good experience with this company.reliable.quick delivery.and able to track my order from beginning to end .would defo use again

Avaliado com 1 de um total de 5 estrelas

Ordered a camera lens hood. The order once dispatched with DHL took almost a week to arrive. When it finally was dropped off the hood was broken in several pieces. Responded to customer services who... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The product & the professional packaging were impressive. However, the delivery service, DHL, was appalling. I was waiting by the front door & a passing dog walker witnessed the delivery man throwing... Ver mais

Detalhes da empresa

  1. Beleza e bem-estar

Escrito pela empresa

subtel is your accessories specialist for Smartphones, Cameras, Laptops, Electric screwdrivers and much more. The best priced products at subtel.co.uk


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

411 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,0

Todas as avaliações

(411)

48 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

If I could give no stars at all I…

If I could give no stars at all I would.
Having ordered a battery for my TomTom Go 5000 on 14th May from Subtel, it was not as advertised, the correct one for my machine.
I watched an online video on how to remove the old battery and gained the exact details of the correct battery.
I returned that first one and, as I needed to use my Sat Nav, I re-ordered one with the exact number and description needed. I had now paid for both batteries.
When the second one came it was nothing like the correct one pictured on Subtel's site being tiny and wrong in every sense.
I rang the company and was told not to send that back but to send photos of the one it should have been and the one received.
I HAVE NOT HEARD ANYTHING SINCE, NO APOLOGY, AND HAVE NOT RECEIVED A REFUND FOR EITHER BATTERY.
I have since bought the correct one from elsewhere.
This matter has been ongoing for over 5 weeks now. The cost of both batteries and return of the first total £49.90.

24 de maio de 2024
logotipo da subtel.co.uk

Resposta da subtel.co.uk

Hello,

You sent us an email on the 03.06 at 4:46 pm to which I personnally replied 14 minutes later at 5 pm and 54 seconds.
Unfortunately, we never received a reply. Can you please reply to our emails?

Subtel Team

Avaliado com 1 de um total de 5 estrelas

I missed the DPD delivery by 20…

This is a scam company. I’ve always had extremely good service from DPD and I don’t think Subtle uses them. I was told I missed my DPD delivery but received no notice at the door, Subtel said the parcel was delivered to a holding station 1hrs commute from where I live - again a scam no one leaves a parcel for collection in London on the opposite side of the city. subtel have stopped commutating and have not reimbursed my money. Do look at the distribution of reviews of this company, the number of 5s and 1s is very unusual. I would believe the 1s! It makes me think that the 5 star reviews are not real! In response to the comment from Subtel below - it is dated 28th June nearly 30 days after delivery - it is now 16th of July and no further correspondence - so this is getting so late that I don't believe they will ever refund my money - over £30 waisted!

7 de junho de 2024
Avaliação não solicitada
logotipo da subtel.co.uk

Resposta da subtel.co.uk

Hello,

We are sorry to read that DPD couldn't deliver. The parcel was sent to a pick up point. As soon as it is sent back, we will be able to refund.

Subtel Team

Avaliado com 5 de um total de 5 estrelas

Great product

Easy to order, arrived on time and exactly as described. Works extremely well and did as exactly what was required.

7 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Replacement battery for my Garmin Edge…

Replacement battery for my Garmin Edge arrived as promised. Would have preferred a product made in Germany or at least outside China. The label was on the wrong side of the battery which could have been a bit confusing but other than that all was good.

12 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service ..

Excellent customer service ... Good quality goods at an affordable price. Kept informed of the dispatch date and delivery date all through the order status . Stress free , very impressed I will buy from this company for batteries from now on and can fully recommend them . Thank you .

25 de maio de 2024
Avaliado com 5 de um total de 5 estrelas

Subtle for batteries and chargers

Subtle also known as Cellonic are a very efficient company who provide excellent products such as batteries and battery chargers. I have purchased two such chargers in the last two years and they are excellent and reliable. Their chargers also give a digital reading so we know how much of a charge a battery is holding at any given time .They have a large stock of batteries and chargers for many types of electrical goods which in my experience are as good if not better than original brand names .
Subtle are highly recommended by myself

10 de maio de 2024
Avaliação não solicitada

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