Summer Garden Buildings Avaliações 

I ordered a bin store from here expecting a decent quality product. Less than a year later it’s falling to pieces, would avoid ordering from here. Customer service aren’t even replying to my emails.

7 weeks into a 4 to 6 week delivery window and still no delivery date. At six weeks which was the end of the delivery I emailed, it took two emails for them to get back to me but still no real info. They have now told me to call Albany sheds myself…. They can’t be bothered. As with all these things they take the money immediately and then don’t give any thought to a customers. No updates, no comms and no service. Please don’t use these as the service is rubbish and they don’t care about customers …and I still have not got my shed,
I can’t comment on the product because they can’t be bothered to deliver it on time!

I would have liked letters on bags of screws instead of having to count each bag to find what they were. Bolts on doors very flimsy.Overall it looked ok when finished

I was concerned about ordering on the internet and many day delivery seemed ridiculous but it was delivered on time and was better than expected. My only comments are the screws that fit the holes in the extrusion could be half the length. I sheared the heads off 6 before drilling the extrusion first.

All well described, good value for good price. Option for back panel which couldn’t find in different suppliers, the same size wise. Others have it at least 60cm wider which was too big for me

Detailed information on each product they sell which is extremely useful. Kept fully informed by e'mail of delivery etc., which also included a video of how to erect the carport, so helpful. I would be happy to use this Company again and highly recommend it. One criticism I do have, which is not this Company's fault, but the delivery Company who only sent the driver, to unload a package over 12' long and 50+ kgs weight. He was very friendly and helpful, but only managed to get it into our front garden. We had to get help from neighbours' to get it round the back.

We bought a lean-to with polycarbonate roof which was supposedly UV resistant. After three years, cracks and faults appeared in the roof which leaked. We reported this with photos to the company and were given what we considered excuses why it might have occurred. They said it has been built at too narrow an angle although we had built it well within the specifications they provided. They said it could have either been cleaned with abrasive or fitted the wrong way round. Neither was true. They said we lived in a high pollution area although, as most people in England, we live in an ordinary town with nothing spectacular pollution-wise remotely near us. I think they even suggested our garden was south facing which according to them was also a problem. We are now replacing the roof via somebody else at our expense. Their after sales and customer care are diabolical. Stay well clear of this company!!!!

RESPONSE TO THEIR RESPONSE. They did just reply to my review on Trustpilot but it was more of the same pathetic brushing us off. Our bungalow extension has a flat roof and no algae forms on it. In any case it has a gutter ahead of the lean to. They didn’t offer to replace the faulty items. They said they could supply replacement at FULL COST! We DO clean the roof regularly with water. The tip they mention is an ordinary council household items collection tip which has no relevance to the issues we have had. Total deflection from the company. When we first installed we were delighted and recommended to others. We would never dream of recommending now due to their unsympathetic approach to a customer’s genuine problem.

Well built, and easy to assemble Aluminium Lean to Gazebo. Issue with a damaged roof panel.on delivery, quickly sorted and replaced by the team. Highly recommended

Easy to order, delivered on time, roof panel was damaged but a replacement was sent quickly. Looks great, very pleased with it.

Bought 2 and the joining kit went together like a dream and everyone has said how good it looks easy to install and beautiful finish thanks

The customer service was excellent, delivery was very straightforward, so that's all very positive.

The shed itself is a little more flimsy than we had thought, quite difficult to construct, taking around 6 hours and also the instructions are not great.

Overall, if this is for your garden and you need it for tools, lawnmower etc, then I highly recommend it as for the price, it's good value.

Great product but website difficult to use and chaotic customer service. Requested delivery after an agreed date as I was away. Despite emails and phone call with customer service it was delivered a day early.

Excellent customer service .
Easy to contact and discuss any issues with.
Sounds like they have a great team working there.

Well made table.
However wish it did not have a lip on the table as it makes it difficult to clean easily.

Do not use this company. Just look at their website – it will tell you how professional they are. The site looks like it hasn’t been updated since the 90s. Their emails always bounce back, so there’s no way to contact them. The shed was poor quality and, as expected, was delivered with damaged parts. There is a contact form on the website but never received any reply.

Bought a Aluminion lean too gazeebo, wasnt the easiest to put together as the instructions were in german! a part was missing also but they sent it out really quickly, much flimsier than we expected , to be fair it has been tested with these winds lately but I am abit disappointed that it appears to leak from one of the joins in the middle! I have no idea how as when we put it together the bottom poly sheet slots in underneath the top one so how it's leaking is beyond me ! There are gaps though but the instructions said there should be for expansion? All I know is I am £500 down and we haven't been able to use the gazedbo yet !

My bench came broken i fortunately done a video as I unboxed it. then I sent it to the company I was given the replacement parts seamlessly.

The actual company are good there distrubuters not so careful. Still I would use again.

Shed arrived on time and all items correct and in good condition with no issues

Great service from start to finish. Gazebo 372 design seems very well thought out. Everything came together easily. My only concern is the durability of the polycarbonate roofing material given we do occasionally get some gusty wind conditions but time will tell on that.