Absolute shower of poo, left us stranded at the hotel when the pre booked taxi failed to turn up to collect us despite phoning to check 2 days prior it was booked, Had to pay over 200 euros to get... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I am sitting in Corralejo just now, arrived yesterday afternoon . This is the 9th time we have booked with them and have another to Turkey later this year booked. I have to say I have never had a prob... Ver mais
Karen stayed after work to complete my booking on the phone tonight. The online booking the day before failed and she ensured my friend who had booked yesterday, were on the same flight with the same... Ver mais
A empresa respondeu
Holiday Issues Dealt With Well By Sunmaster - We encountered changes to our booking, and with a family of six this was extremally disappointing. We booked hotel only, taking a risk, having no AB... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
Ground Floor East, Bowling Mill, Dean Clough, HX3 5AX, Halifax, Reino Unido
- 01274422333
- smhelpdesk@sunmaster.co.uk
- www.sunmaster.co.uk
4,5
Excelente
3 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have used Sunmaster Holidays for the…
I have used Sunmaster Holidays for the past six years or so. The fact that they are no longer taking new bookings is exceptionally worrying. Are they going down the tube ?
19 de março de 2023
Avaliação não solicitada
Resposta da Sunmaster Holidays
Hi David - there's absolutely no reason to worry - we are simply not taking any new bookings, but all existing bookings are not affected and will operate as planned and the Sunmaster team are and will remain in place to service your every need....
Good and I'm happy
15 de março de 2023
Avaliação não solicitada
Resposta da Sunmaster Holidays
Thanks so much for sharing your feedback Kimberley
Very professional whn booking holiday…
Very professional whn booking holiday over the fun
8 de março de 2023
Resposta da Sunmaster Holidays
Great review Joe - thanks
The sale person was brilliant advised…
The sale person was brilliant advised me about were I was going so professional thanks again gor all your help
6 de março de 2023
Resposta da Sunmaster Holidays
Thanks for your booking and your review Bradley - it was our Michael that looked after your booking for you, so we'll be sure to pass on your kind words. Thanks so much for sharing your experience with us today...
Good and effective person on the other…
Good and effective person on the other side of the phone.
3 de março de 2023
Resposta da Sunmaster Holidays
Great to hear this Yusuf - thanks for sharing your experience...
Holiday booking
Absolutely fantastic, couldn’t do enough to help me.used this company for about 10 years and never had a problem
4 de março de 2023
Resposta da Sunmaster Holidays
Thanks so much for your loyal custom Stuart - and for booking again with us...
Karen stayed after work to complete my…
Karen stayed after work to complete my booking on the phone tonight. The online booking the day before failed and she ensured my friend who had booked yesterday, were on the same flight with the same same details and took payment. She went through the booking and feel happy I had excellent attention to detail and can enjoy a week in Egypt late March.
3 de março de 2023
Resposta da Sunmaster Holidays
Great feedback Janet, which we'll be sure to pass on to Karen...
competative prices easy to book
2 de março de 2023
Resposta da Sunmaster Holidays
Thanks for your booking and for sharing your review Maureen :O)
Love this site it’s so easy to use and…
Love this site it’s so easy to use and so many bargains will continue to use them
2 de março de 2023
Resposta da Sunmaster Holidays
Thanks for the great feedback Jane
Very helpful used you for years
5 de fevereiro de 2023
Resposta da Sunmaster Holidays
Thank you for your loyal custom Johanne - you are much loved !!
Resposta da Sunmaster Holidays
Great review Mike - thank you for sharing your experience.
Resposta da Sunmaster Holidays
Thanks so much Leena for your kind words and feedback - and, of course, for booking with us ;O)
We had a great holiday
We had a great holiday. Flights, transfers and accommodation were wonderful. Any queries we were able to speak to a member of the team and everything was resolved quickly. We would highly recommend them.
9 de fevereiro de 2023
Avaliação não solicitada
Resposta da Sunmaster Holidays
Great to hear this Sam - thanks for sharing your experience and great to hear that you had a fab time...
First class service great staff
Member of staff karen was so helpfully got me best price and completed everything swiftly and even when it finally went through and said only 2 rooms available got things sorted and we ended up with 3 rooms flights and transfers all for the price agreed called back like she said to confirm everything 1 St class service and excellent member of staff, normaly if someone says i call you back once its sorted from my experience they normally call back to say its sorted but theres a price increase not with sunmaster and Karen was great many thanks
28 de fevereiro de 2023
Resposta da Sunmaster Holidays
Thank you for sharing your experience Raymond - it looks like it was Karen that looked after your booking, so we'll be sure to pass on your kind words...
Very easy site to use
Very easy site to use. Worked out cheaper than most sites . Conformation very quick
18 de fevereiro de 2023
Resposta da Sunmaster Holidays
Great Review Kenneth - thank you for your booking
Easy to talk to,good price,she talked…
Easy to talk to,good price,she talked us through everything
27 de fevereiro de 2023
Resposta da Sunmaster Holidays
Great to read this review Mark - thank you for sharing your experience...
Many thanks Sunmaster team
I spoke, for various reasons, to several of the Sunmaster team. Each was equally pleasant and each was equally helpful. Many thanks to you all.
27 de fevereiro de 2023
Resposta da Sunmaster Holidays
Absolute pleasure Philip - thanks so much for your booking and for your kind review
Good value for money holidays.
25 de fevereiro de 2023
Resposta da Sunmaster Holidays
Thanks for sharing your experience Maureen
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.