I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw... Ver mais
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Veja o que dizem as avaliações
My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchan... Ver mais
Shop assistant went out of her way to help us find exactly what we wanted , searched the shop for the Oxford stripe short in my size and even though it couldn’t be found she was super helpful xx
I bought a pair of boxer on the online shop, by mistake I got the wrong size, for the price of £20.99 I gone in to the shop to swap them for the correct size and they charge me £29.99 full price, I e... Ver mais
Detalhes da empresa
Sobre Superdry - Basingstoke
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
13-15 Paddington House, RG21 7LJ, Basingstoke, Reino Unido
- 01256 843580
4,8
Excelente
185 avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The item came really fast very good…
The item came really fast very good service driver was very friendly and professional great company many thanks D Macintyre
13 de outubro de 2022
Assistant at Basingstoke store…
Assistant at Basingstoke store extremely helpful, ordered correct size as not in stock. Delivered very quickly too via courier. Happy customer!
8 de outubro de 2022
Store staff exceptionally helpful and…
Store staff exceptionally helpful and easy to order item for delivery as not in stock.
7 de outubro de 2022
Fantastic
Fantastic, friendly and efficient customer service!
Preferred coat not available but a suitable alternative provided.
9 de outubro de 2022
Great fitting cord trousers
Great fitting cord trousers, love the fit and colour. Staff very helpful.
8 de setembro de 2022
Very good will buy again service is…
Very good will buy again service is fantastic! Thank you very much.
7 de setembro de 2022
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
I returned items that I bought online…
I returned items that I bought online to my local store but the return didn’t go through on the till and I did not get email confirmation. The staff were helpful and contacted customer service to sort out the issue
16 de agosto de 2022
Resposta da Superdry - Basingstoke
Hi,
Thank you for sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really happy to to read your comments. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Great experience and really quick too!
3 de agosto de 2022
Resposta da Superdry - Basingstoke
Hi Nzola,
Thank you for taking the time to give us your feedback. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Superdry Care
I was returning an item to the store…
I was returning an item to the store the assistant was helpful and pleasant, making it easy to do.
29 de julho de 2022
Resposta da Superdry - Basingstoke
Hello,
Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so we're really pleased that you love your new purchase. Thanks so much for your review and comments.
Superdry Care
Good service
Good service, ordered the shorts on Saturday and they were delivered the following Tuesday
24 de julho de 2022
Resposta da Superdry - Basingstoke
Hi,
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we love to hear from happy customers. Thanks again for the review. We really appreciate it.
Superdry Care
Very happy with Superdry I like there…
Very happy with Superdry I like there stuff my wardrobe is full of the stuff
23 de junho de 2022
Resposta da Superdry - Basingstoke
Hello Robert,
Thank you for taking the time to leave a review. We always aim to offer the best service to our customers every time, so we're really happy to to read your comments. Thanks so much for taking the time to give us your feedback.
Superdry Care
I went into the store to have a quick…
I went into the store to have a quick look, and found a dress which I absolutely fell in love with when I tried it on, but it was a size too small. An assistant whose name I didn’t catch checked if it was available a size up and then ordered it for me for home delivery. The dress is perfect, and the service was great!
22 de maio de 2022
Resposta da Superdry - Basingstoke
Hi Chloe,
Thank you for sharing your feedback with us. At Superdry, we want to offer the best service to our customers every time, so we love to hear from happy customers. We have passed your feedback onto the store so we can try to get that back to the employee who served you! Thanks so much for your review and comments.
Superdry Care
Very convenient and excellent service
26 de abril de 2022
Good quality clothing at a fair price!
Good quality clothing at a fair price! A quick delivery service as well.
20 de abril de 2022
Great product!!
Great product!!
Product was as expected and arrived early. Overall a really good experience.
21 de março de 2022
Young lady in the Basingstoke shop was…
Young lady in the Basingstoke shop was very helpful in selection of a top for my wife. and ordering one a smaller, witch came delivered shortly after.
21 de fevereiro de 2022
Smooth transaction
I ordered jacket online for collection from the store. I had to return the jacket 2 times because of the size issue. I must say it happened without any friction. So helpful staff.
21 de janeiro de 2022
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