The shorts that I wanted in a certain colour weren't in store in my size but the assistant ( manageress)? ordered them for me. She also ordered a pair of shorts that I had seen on sale online but was... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Called the Basingstoke store to check stock on a jacket for my son. Only available online but the salesman was really helpful & helped me work out what size would be best for him. Ordered online & arr... Ver mais
I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw... Ver mais
My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchan... Ver mais
Detalhes da empresa
Sobre Superdry - Basingstoke
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
13-15 Paddington House, RG21 7LJ, Basingstoke, Reino Unido
- 01256 843580
4,8
Excelente
196 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I went into the store to have a quick…
I went into the store to have a quick look, and found a dress which I absolutely fell in love with when I tried it on, but it was a size too small. An assistant whose name I didn’t catch checked if it was available a size up and then ordered it for me for home delivery. The dress is perfect, and the service was great!
22 de maio de 2022
Resposta da Superdry - Basingstoke
Hi Chloe,
Thank you for sharing your feedback with us. At Superdry, we want to offer the best service to our customers every time, so we love to hear from happy customers. We have passed your feedback onto the store so we can try to get that back to the employee who served you! Thanks so much for your review and comments.
Superdry Care
Very convenient and excellent service
26 de abril de 2022
Good quality clothing at a fair price!
Good quality clothing at a fair price! A quick delivery service as well.
20 de abril de 2022
Great product!!
Great product!!
Product was as expected and arrived early. Overall a really good experience.
21 de março de 2022
Young lady in the Basingstoke shop was…
Young lady in the Basingstoke shop was very helpful in selection of a top for my wife. and ordering one a smaller, witch came delivered shortly after.
21 de fevereiro de 2022
Smooth transaction
I ordered jacket online for collection from the store. I had to return the jacket 2 times because of the size issue. I must say it happened without any friction. So helpful staff.
21 de janeiro de 2022
I was clothes shopping for a Christmas…
I was clothes shopping for a Christmas gift for my Great Niece. She chose a skirt but this was not in her size. The Shop Assistant ordered for home delivery, postage free and 5 days later it was delivered. Fabulous customer service.
10 de dezembro de 2021
I wanted to return one of the product…
I wanted to return one of the product which I ordered online and it was pretty seamless. Thank you.
6 de dezembro de 2021
Really friendly helpfully staff made…
Really friendly helpfully staff made getting exactly what I wanted and in the right size very easy
27 de novembro de 2021
Great quality product
Great quality product, delivered promptly and in recyclable packaging. Very happy with my purchase.
18 de novembro de 2021
Fantastic customer service
Fantastic customer service especially at the changing rooms area.
8 de outubro de 2021
Quality products and service
Basingstoke Branch: Good quality products and excellent customer service…what more could you want!
3 de outubro de 2021
Avaliação não solicitada
Top Marks for Basingstoke
The shop assistant in Basingstoke was brilliant and very helpful
24 de maio de 2021
Always a good experience at Superdry
Always a good experience at Superdry. Lovely staff.
28 de abril de 2021
Easy to navigate website and Quick delivery
Quick delivery - easy to navigate website and easy to order.
10 de abril de 2021
Very quick and easy purchase...Arrived…
Very quick and easy purchase...Arrived within 3 days..Very happy with the service. Product matching picture
8 de abril de 2021
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.