Bought a size too small so went in store to return and buy the correct size (order details and website state you can't exchange an order). Luckily, however, the person at the till was kind enough to d... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Friendly staff, great items in store. Only 1 issue is a concern on accessibility and how packed the shop floor is with merchandise, barely much room to move in between clothes racks, quite uncomfortab... Ver mais
A empresa respondeu
The staff in the bluewater superdry store were sitting around chatting & not paying any attention to your customers. When I made my purchase, the store was empty & the woman on the till was half aslee... Ver mais
The staff in the store ordered me an out of stock item for delivery to my home, that arrived within a couple of days.
Detalhes da empresa
Sobre Superdry - Bluewater
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
Upper Thames Walk, DA9 9ST, Greenhithe, Reino Unido
- 01322 313673
4,7
Excelente
515 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Bluewater store had everything I wanted…
Bluewater store had everything I wanted and staff was very helpful
25 de dezembro de 2025
Although we had to wait for a long time…
Although we had to wait for a long time in the queue due to only having one person on the tills once it was our turn we were treated very well.
16 de dezembro de 2025
Totally unique
Super helpful staff, layout and style of store is different to the norm alone with the beautiful unique clothing. I definitely will be returning for more purchases x
17 de dezembro de 2025
Well looked after with polite shop staff
15 de dezembro de 2025
Lovely coat
I am really pleased with my coat. The website was easy to use with fast delivery. Thank you
2 de dezembro de 2025
The staff in your bluewater superdry…
The staff in the bluewater superdry store were sitting around chatting & not paying any attention to your customers. When I made my purchase, the store was empty & the woman on the till was half asleep. When I got home to Croydon, I was fuming to discover that the security tag hadn't been removed from my coat & I have no time now before Christmas to go back to bluewater or bromley to get the tag removed. So I am v annoyed to say the least. Why should your staffs incompetence now be my problem???
4 de dezembro de 2025
I wanted a different size than was on…
I wanted a different size than was on the shop floor, cashier asked me to show him where the item was, he then checked if there was one in the size I wanted in the store room. Although it wasn’t available his customer service was good.
2 de dezembro de 2025
Bought shirt at airport duty free
Bought shirt at airport duty free. Unfortunately too small. Returned here and sales staff were very helpful. Unfortunately shirt was full price so I just got a refund
6 de dezembro de 2025
Good choice.
5 de dezembro de 2025
Good service and coat fits and feels…
Good service and coat fits and feels great, very warm for this time of year, keeps the cold NE winds out.
5 de dezembro de 2025
buying a new coat
The process was simple enough, I had to find the staff for questions and go to the rear of the store to pay which was ok, not overly welcoming. I did find the layout a little confusing, took a bit of probing to find what I was after
2 de dezembro de 2025
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.