Superdry - Cambridge Avaliações 189

I found the item and colour I wanted, the staff in the shop were helpful and friends

Quality is beyond and the staff are great

Couldn’t fault service I received

The sales lady was very friendly

Good range of stock in all sizes. Plenty of space in fitting rooms, helpful and knowledgeable staff

Great service and wonderful coat

The staff so polite and informative Cambridge store

Good customer service

I purchased two jackets from the Superdry Cambridge store and was very happy with the range of clothing available and the service provided. Due to both jackets being subjected to an online sale price, I enjoyed a 30% reduction, saving me over £60. It should be noted that Superdry stores do not offer sales prices but if you ask to check online prices, they will apply the sale price. So ask!

Dropped a return into Cambridge store on the 28th December. No email to confirm return (they are aware of email issues) and no refund.
Have tried to contact but the only way is through their website and you just get a generic email saying what you want to hear. No contact number, no live chat, no customer care, no refund. Steer well clear of this shocking company.

Excellent service

Ordered a coat online. Annoyingly it was far too large (should have read the reviews) but returned to the store and got a full refund the next day. Brilliant service. Only thing I would suggest is sending an email or giving a receipt in store when you return as I was nervous I handed the coat back and didn’t get any proof I had returned it. The coat was a lot of money but thankfully all was okay.

This was a Christmas present which I needed to change for a different size. Dealt with efficiently and new size ordered online for me and delivered within days.

Excellent in store customer service and quality item. Accidentally ordered the wrong length trousers. Dealt with quickly, efficiently and professionally with staff member in store. She was also very pleasant. Good quality clothes and will now go there again for both these reasons.

Laura was just lovely. Really approachable friendly and helpful.

Excellent customer serviceb in store aga a great range of items to choose from

Found item, different colour, ordered what I wanted and delivered to store. Laura was a great help throughout. Even after care which you don’t often get. Thanks!!