I often shop at Superdry and have a lot of clothes from there. I went into the Cambridge store to check how much money I had on two gift vouchers. The gift vouchers are 'One4all', so they can be u... Ver mais
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Veja o que dizem as avaliações
Great service. We found a coat we liked in the store, but they didn’t have the size we needed so a very kind and friendly girl working in the shop, ordered it on line and we had it delivered to our ho... Ver mais
Excellent in store customer service and quality item. Accidentally ordered the wrong length trousers. Dealt with quickly, efficiently and professionally with staff member in store. She was also very p... Ver mais
I purchased two jackets from the Superdry Cambridge store and was very happy with the range of clothing available and the service provided. Due to both jackets being subjected to an online sale price,... Ver mais
Detalhes da empresa
Sobre Superdry - Cambridge
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
30-31 Petty Cury, CB2 3NB, Cambridge, Reino Unido
- 01223 464361
4,5
Excelente
197 avaliações
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Ordered a coat online
Ordered a coat online. Annoyingly it was far too large (should have read the reviews) but returned to the store and got a full refund the next day. Brilliant service. Only thing I would suggest is sending an email or giving a receipt in store when you return as I was nervous I handed the coat back and didn’t get any proof I had returned it. The coat was a lot of money but thankfully all was okay.
2 de janeiro de 2026
Good customer service
This was a Christmas present which I needed to change for a different size. Dealt with efficiently and new size ordered online for me and delivered within days.
29 de dezembro de 2025
Excellent in store customer service and…
Excellent in store customer service and quality item. Accidentally ordered the wrong length trousers. Dealt with quickly, efficiently and professionally with staff member in store. She was also very pleasant. Good quality clothes and will now go there again for both these reasons.
18 de dezembro de 2025
Laura was just lovely
Laura was just lovely. Really approachable friendly and helpful.
3 de janeiro de 2026
Excellent customer serviceb in store…
Excellent customer serviceb in store aga a great range of items to choose from
17 de novembro de 2025
Great shopping experience!!
Found item, different colour, ordered what I wanted and delivered to store. Laura was a great help throughout. Even after care which you don’t often get. Thanks!!
28 de outubro de 2025
Purchased t shirts for myself
Purchased t shirts for myself, the shop is self service as so many are now. Not even a free bag to carry my purchase home, so 3 stars is all that is deserved.
9 de novembro de 2025
Really helpful sales assistant
Really helpful sales assistant. He went 'The extra mile' to find the size I needed. I liked my purchase so much, I bought 3 more Superdry outfits online.
6 de outubro de 2025
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Love Superdry
Love Superdry. Really well made clothes, great designs and colours. I love the music in the shop.
17 de agosto de 2025
Resposta da Superdry - Cambridge
We're happy to hear that you love our well-made clothes, designs, and colours. We're also glad you enjoy the music in our shop. Thank you for your positive feedback!
Superdry
Products are great but sadly the staff…
Products are great but sadly the staff were a little unfriendly... seemed more interested in their phones and chatting than helping me find the changing room.
28 de julho de 2025
Easy to order and delivery was quick
Easy to order and delivery was quick. Unfortunately one of the items didn’t fit so that was returned to store which was also simple. Would order online again.
3 de julho de 2025
Quality
Lovely choice and quality garments and a pleasurable shop experience. Lovely service too.
28 de maio de 2025
Great service⭐️⭐️⭐️⭐️⭐️
Store didn’t have the size I wanted, but the store manager ordered online for me there and then,.. All sorted for home delivery in a couple of days, Great service ⭐️⭐️⭐️⭐️⭐️
31 de maio de 2025
Dishonest store management
Attempted to exchange an item that was too small to store outside of the 28-day window by a couple of weeks. I appreciate that it's outside of the returns policy, but the item was a gift following the birth of my daughter and I've been recovering from surgery. The store manager told me that it wasn't possible and to speak to customer services. I spoke to customer services and was told returns are at the manager's discretion! Some transparency / honesty would be nice.
23 de maio de 2025
Avaliação não solicitada
Above and beyond helpful
The young woman who helped me, stripped a mannequin to help me try the right size, even though it wasn’t 🫢 She and her coworkers were really helpful and friendly.
26 de abril de 2025
Great quality, great service.
Super happy with jacket . Fantastic quality and quick delivery.ordered a medium and large size and chose the large.returns was super easy and fast and received payment within 5 days.
9 de abril de 2025
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