Order process was very good and staff at the Canterbury shop were very polite and helpful. I could not fault the staff at all. The only negative point is the sizing of the item. I bought a 2XL puffer... Ver mais
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Veja o que dizem as avaliações
Our local superdry store in Canterbury, an assistant was very helpful when shopping for my 16yr old son, fetching the correct sizes for us and ordering some trousers. She also suggested other styles t... Ver mais
The woman in store was amazing 🤩. Unfortunately your online services seem much more interested in reminding me to review and selling me other items than actually getting in touch to tell me when my o... Ver mais
A empresa respondeu
The assistant in your Canterbury branch was outstanding. She helped me select an Everest Bomber jacket and as the colour was not in the store she arranged home delivery. She was polite, friendly, he... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Superdry - Canterbury
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
24 Saint Margaret's Street, CT1 2TH, Canterbury, Reino Unido
- 01227 781336
4,9
Excelente
207 avaliações
Pede aos clientes que avaliem
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Very pleased and received in couple of…
Very pleased and received in couple of days
4 de dezembro de 2021
Excellent service the staff very helpful
4 de dezembro de 2021
Lovely jumper
Staff in the shop were very helpful and offered to order the jumper for me online for home delivery.
It arrived quickly and I love my Scandinavian pattern jumper! Thank you
6 de novembro de 2021
The clothing was for my partner
The clothing was for my partner. Two pieces purchased with one not being up to standard as I defect. The assistant said she would order a new item on line to be delivered direct to house. Two days later arrived.
Service was spot on. Friendly and professional. Shop was well set out and everything easy to find.
4 de setembro de 2021
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Disappointed
It says that my order has been delivered to Sittingbourne since 5 days when I ordered it to Canterbury. I still haven't received my order after checking to collect in store last Friday. I wanted to wear this jacket for my birthday and never got too. No one has even responded to any of my emails.
17 de agosto de 2021
Resposta da Superdry - Canterbury
Hi,
We apologise for the issues you have experienced with your recent order.
We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.
We are happy to see one of our customer service advisors has since dealt with the issue.
We appreciate your feedback and would like to thank you for taking the time to review us.
Kind Regards,
Superdry Care.
easy to order website
Really good website found it easy to use, order and then delivered
15 de junho de 2021
Purchase feedback
I have purchased both online and In store recently. I find the staff In store to be very friendly, very chatty and very helpful. Wish other clothes retailers staff were all like this. Will definitely purchase again from super dry and recommend to friends. Also items are of good quality and fit perfectly.
4 de junho de 2021
Had problem returning my lovely jacket…
Had problem returning my lovely jacket which was too small,on line so that I could order the larger size but was able to take jacket back to store and they have arranged exchange which is again being delivered to my home address no problem so very happy
Thanks
2 de junho de 2021
5 star customer care
When I received my order the sunglasses were missing ( guessing stolen during delivery) but after a chat with Chloe from customer care another pair were sent out and received in 2 days.. the glasses are excellent very pleased with them and the excellent customer care I received
29 de abril de 2021
Very quick delivery and gorgeous coat.
5 de março de 2021
Item exactly as specified and sizing…
Item exactly as specified and sizing was perfect would recommend using superdry online very easy and with great payment plans
18 de fevereiro de 2021
The package never arrived as hermes…
The package never arrived as hermes state they lost the package!
31 de janeiro de 2021
Easy ordering no PnP
Easy ordering no PnP. Fast delivery tracked all the way. Great quality products.
31 de janeiro de 2021
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