I made a mistake with my online order and decided it would be easier to visit the store rather than go through the lengthy Royal Mail return process. The two counter assistants were exemplary. They r... Ver mais
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Veja o que dizem as avaliações
I got myself a new hooded sports puffer jacket the other day and love it! My last SuperDry was so good I decided to get another one. It's a lovely denim wash colour, very comfortable and warm. I have... Ver mais
I have placed an order, but the delivery is delayed and I have not received any notifications. It seems that no one is addressing the delay. I also contacted Superdry chat support, and they mention... Ver mais
Nathan was our amazing sales person. He was so kind and extremely helpful. We were checking on the waterproof element of the coats being sold. He looked up every single coat with such patience, kindne... Ver mais
Detalhes da empresa
Sobre Superdry - Glasgow
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
Unit G0260 St Enoch's Centre, G1 4BW, Glasgow, Reino Unido
- 01412 211447
4,5
Excelente
332 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Caring
I was walking from Queen street to central and had a stop by to see if I could get a specific pair of cargo pants I have bought previously at a different store. I was able to find them and even got some great recommendations for dinner from a member of staff, I don’t recall their name but I thank them very much as I did not know the area.
18 de julho de 2024
Great quality
19 de julho de 2024
The staff were very helpful & friendly.
13 de julho de 2024
Staff were lovely in Glasgow
Staff were lovely in Glasgow, Scotland store, Jacket is made really well.
10 de julho de 2024
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Resposta da Superdry - Glasgow
Hello,
We appreciate you sharing your feedback with us about your shopping experience at our Glasgow store.
We always aim to offer the best service to our customers every time, so we're really happy to read your great comments.
Thanks for shopping with us, we really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
required size were not available
9 de julho de 2024
Resposta da Superdry - Glasgow
Hello,
Thank you for taking the time to leave a review.
At Superdry, we want our customers to have a really positive experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback.
Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Superdry Team
Always a great shopping experience at…
Always a great shopping experience at Superdry Glasgow, staff alw very helpful!
9 de julho de 2024
Looking forward to the next visit
Quality of products as always is on point , staff are friendly and very helpful! Always a pleasure to stop by !
3 de julho de 2024
They were helpful and very informative
They were helpful and very informative. Helped me to find the great fit. Very friendly
5 de julho de 2024
nice staff love everything in superdry…
nice staff love everything in superdry always great service
9 de junho de 2024
Resposta da Superdry - Glasgow
Hi Moira,
We appreciate you sharing your feedback with us. We endeavour to give our customers a really positive experience, so it's really good to hear that everything's gone well.
Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Ordering and collecting in store went…
Ordering and collecting in store went smoothly
14 de maio de 2024
I returns some of my purchases through…
I returns some of my purchases through a store and the staff told me that I'll get a confirmation email while I haven't received any for a week! Nothing has been refunded yet. No update on the system at all. The customer service only says I should wait for 10 working days. I'm not asking to get a refund right away, I just want to confirm that they are properly returned. Why doesn't the system update the status?
13 de maio de 2024
Resposta da Superdry - Glasgow
Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so we're really sorry that we've got it wrong this time. We have sent you an email to get this sorted out for you. Thanks again for taking the time to leave a review. We really appreciate all feedback.
Kind regards,
Superdry Customer Care
Always a great experience
I always enjoy a shop around the Superdry store- staff are attentive and the choice on display is fab.
Store always looks great and gives a good trendy vibes
7 de maio de 2024
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