Great customer service in the Livingston branch! There were delays with an item that hadn’t been in stock and was being posted to us. However, the store managed to sort out a speedy refund and provi... Ver mais
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Veja o que dizem as avaliações
The shop was nice and tidy, super organised. There was a nice ambience about the store. It was very quiet and there were not many people around, I was there after lunchtime. I found the custom... Ver mais
A empresa respondeu
We ordered two hoodies for my son. They arrived in time but we're too small. We chose replacements and opted to take our returns back to the shop. In the shop my son saw a hoodie he preferred to the r... Ver mais
I ordered the same jacket last week which I had to return to Livingston store as it had faulty studs at the hood which means it can't stud. The girl in the store had put on my receipt that it didn't f... Ver mais
Detalhes da empresa
Sobre Superdry - Livingston
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
Unit 337 Almondvale South, EH54 6HR, Livingston, Reino Unido
- 01506 436349
4,8
Excelente
282 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Sale was fantastic
Sale was fantastic, great value and staff were lovely and friendly.
16 de agosto de 2024
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Resposta da Superdry - Livingston
Hello,
Thank you for taking the time to leave a review about your Livingston store shopping experience..
We always aim to offer the best service to our customers every time, so we appreciate your great comments.
Thank you for shopping with us, we really appreciate it.
If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Found what I wanted
Found what I wanted, clean, tidy and not cluttered store. Friendly staff all great thanks
5 de agosto de 2024
Staff were very friendly & helpful.
Staff were very friendly & helpful.
The size I needed was available.
6 de agosto de 2024
Great designs and colours service in…
Great designs and colours service in shop is great too
31 de julho de 2024
Resposta da Superdry - Livingston
Hello,
Thank you for taking the time to leave a great review about your shopping experience at our Livingston store.
At Superdry, we want our customers to have a really positive experience, so it's great to hear everything went well.
Thank you for shopping with us, we really appreciate it!
If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Above and beyond 😍
10 de julho de 2024
Excellent service and product knowledge
15 de julho de 2024
Resposta da Superdry - Livingston
Hello,
Thank you for taking the time to give us your great feedback about our Livingston store.
We always do our best to give our customers a positive experience, so we love to hear from happy customers.
Thanks so much for shopping with us, we really appreciate it.
If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Found what we wanted easily.
Found what we wanted easily.. plenty of changing rooms .. staff very friendly
14 de julho de 2024
The customer service from the staff was…
The customer service from the staff was first class and the ease of purchase after seeing the available options - I was buying a gift for someone
4 de julho de 2024
Resposta da Superdry - Livingston
Hello,
We appreciate you sharing your feedback with us about your shopping experience at our Livingston store.
We always aim to offer the best service to our customers every time, so we're really happy to read your great comments.
Thanks again
Superdry Team
Love super dry T-shirts
27 de junho de 2024
Excellent service in shop good quality…
Excellent service in shop good quality clothes
25 de junho de 2024
No refund after returning item…
I’ve returned in store one of the items I’ve bought and I was told refund would be straight away to my Apple Pay.
No refund yet received, no email confirming I’ve returned the item, nothing at all. So this is not a good experience.
21 de junho de 2024
Resposta da Superdry - Livingston
Hi A,
Thank you for taking the time to leave a review. At Superdry, we want you to have a great experience, so we are sorry if this occasion was not like that.
Refunds always go back to the original payment method within 5 working days. 3 days if paid with PayPal.
Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.
Kind regards,
Superdry Care
Good fit and great quality.
Well laid out shop, good variety of clothing.
Friendly, approachable staff.
Very pleased with my purchases, good fit and great quality. One of my favourite shops.
14 de junho de 2024
Resposta da Superdry - Livingston
Hi Kathleen,
Thank you for taking the time to share your feedback with us.
At Superdry, we endeavour to give our customers a really positive experience, so we're really pleased that everything has gone smoothly.
Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Helpful
I needed a smaller size and the staff were prepared to go to the window display to find what I was looking for.
9 de junho de 2024
Super organised!
The shop was nice and tidy, super organised. There was a nice ambience about the store.
It was very quiet and there were not many people around, I was there after lunchtime. I found the customer sales assistant serving me to be polite and friendly.
I feel this updated review is a more accurate reflection of my experience. Keep up the good work!
8 de junho de 2024
Resposta da Superdry - Livingston
Hi David,
Thank you for taking the time to give us your feedback.
At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback.
Thanks so much for your review and comments.
Kind regards,
Superdry Care
Great experience
Very friendly and helpful staff. Made me feel at ease even though I am an older customer.
30 de maio de 2024
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