Great customer service in the Livingston branch! There were delays with an item that hadn’t been in stock and was being posted to us. However, the store managed to sort out a speedy refund and provi... Ver mais
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Veja o que dizem as avaliações
The shop was nice and tidy, super organised. There was a nice ambience about the store. It was very quiet and there were not many people around, I was there after lunchtime. I found the custom... Ver mais
A empresa respondeu
We ordered two hoodies for my son. They arrived in time but we're too small. We chose replacements and opted to take our returns back to the shop. In the shop my son saw a hoodie he preferred to the r... Ver mais
I ordered the same jacket last week which I had to return to Livingston store as it had faulty studs at the hood which means it can't stud. The girl in the store had put on my receipt that it didn't f... Ver mais
Detalhes da empresa
Sobre Superdry - Livingston
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
Unit 337 Almondvale South, EH54 6HR, Livingston, Reino Unido
- 01506 436349
4,8
Excelente
282 avaliações
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Great selection and layout
Great selection and layout. As usual outstanding service with a friendly staff member
26 de maio de 2024
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Sizing labels too small.
I bought three t-shirts marked with my size but they are all too small. I shall now need to replace with size up from my normal.
28 de abril de 2024
Resposta da Superdry - Livingston
Hello,
Thank you for sharing your experience. We are sorry to hear your normal size isn't suitable. We would advise customers to check our size guide alongside the style e.g. slim, relaxed ect.
Sadly, sizing between different models and brands can vary and seem different.
Superdry Customer Care
First Class
Delighted with the quality of product and the customer service experience
21 de abril de 2024
The girl that served me was extremely…
The girl that served me was extremely helpful , I had got the wrong size and she was. supportive in changing my item to the size I needed, she was pleasant and friendly, and very professional during my visit to your shop.
6 de abril de 2024
Friendly staff
Have bought many items from Livingston store and the staff are always helpful and friendly.
The Livingston store always has a good selection and is well laid out
8 de março de 2024
Excellent service from the sales girl…
Excellent service from the sales girl in Livingston shopping centre , she refunded me a jacket and then ordered another one online delivered to my door
21 de fevereiro de 2024
Livingston store
Staff in Livingston store were so helpful and really went out if there way to help find exactly what I was looking for. Lovely store and we will definitely be back in shopping soon 😁
11 de fevereiro de 2024
Helpful friendly staff
13 de fevereiro de 2024
Great quality product at good prices
Great quality product at good prices , staff polite and responsive
3 de fevereiro de 2024
Good quality hat and fit
Good quality hat and fit, nice thick soft material in a great neutral colour. Quick next day delivery, collected from in store.
14 de janeiro de 2024
Lovely helpful staff and shop floor was…
Lovely helpful staff and shop floor was spotless
19 de janeiro de 2024
Liked the grandad type top for my…
Liked the grandad type top for my husband and I got a sort of tank top with American diner on it. Really soft fabric and good price.
17 de janeiro de 2024
Timely delivery. Helpful no hassle service
We ordered two hoodies for my son. They arrived in time but we're too small. We chose replacements and opted to take our returns back to the shop. In the shop my son saw a hoodie he preferred to the replacements we had chosen on line. The sales assistant updated everything online without any fuss and was really pleasant.
2 de janeiro de 2024
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