The product quality is good. However. the store assistant told me my item would be delivered the next day. 4 days later still not here. Customer service (no telephone help just online chat) then te... Ver mais

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I was looking for a men bomber jacket as a gift for my friend. As soon as enter the shop in MK Shopping center a lovely lady asked me if I need help. I did mention about bomber jackets and her confid... Ver mais
Went into Superdry, Milton Keynes and was very impressed with the quality, colours and selection of mens clothing. Purchased 4 shirts, not cheap, but better to pay for something that looks good and b... Ver mais
As always, all staff are wonderfully welcoming! They go above and beyond to make sure that their customers experience a wonderful visit to their store. The lady serving us on our most recent visit... Ver mais
Detalhes da empresa
Sobre Superdry - Milton Keynes
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
Unit SU15/16 Midsummer Place, MK9 3GB, Milton Keynes, Reino Unido
- 01908 605126
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Found what I wanted very quickly
Found what I wanted very quickly
Made my choice of colour
Took them to the till. No Q
Paid in cash
The person behind the till was very helpful.

Resposta da Superdry - Milton Keynes
Quality, quality, quality!
Excellent staff assistance as they didn't have the size I wanted in store (Milton Keynes), so ordered form me straight away. Speedy delivery and a beautiful item. TBH I love Superdry, it's just quality all the way.

Resposta da Superdry - Milton Keynes
Zip issue
The zip for the jacket isn't fluid. It keeps sticking while zipping up..

Resposta da Superdry - Milton Keynes
Customer service
The assistant that served me at the till was excellent! I’m quite difficult to please but she was so helpful, helping me source items, offering options to order in/ deliver, checking for sizes. All with a smile. Good job

Resposta da Superdry - Milton Keynes
The assistant that found me exactly…
The assistant that found me exactly what I wanted and when I asked for two arranged for the extra one to be posted to me
No pressure staff
No pressure staff, plenty of choice, efficient and helpful at all times.
Premium brand... worst customer service
I bought 2 coats and a hoodie and I needed to send one of the coats back as it didn't fit quite right. The returns process is absolutely crazy and is completely broken. The online chat system is broken and from what I can tell looking at all the feedback on here it hasn't worked for months. This is a premium barnd that costs far more than it should for what it is, and yet they have the worst customer service. Primark tries harder and has better customer service than Superdry. I ended up going into store in Milton Keynes and I was met by a rude assistant on the till who couldn't have cared less about my issue. An issue that was simply a wrong size coat the needed swapping for a better fitting size. I ended up forcing a full refund and walked out. I can't believe my disbelief that a company that charges so much money can't be bothered to improve it's processes, sort out their broken website and hire and train staff who actually know how to do their job, know UK consumer laws or at least smile. Ridiculous.

Resposta da Superdry - Milton Keynes
Great service from the staff
Great service from the staff, the guy at the till was very helpful.
The approachability of the two staff…
The approachability of the two staff members that I spoke with and the knowledge they held on products online and instore
I felt the staff was not that…
I felt the staff was not that interested in showing me some options.
Friendly staff
Brilliant
Brilliant company love the fast track delivery option came with in 3 days which was great.👍
Great sales person
Great sales person.
She was very friendly and engaging, not like most of the youth of today!
Friendly staff and lovely clothing items
Friendly staff and lovely clothing items
Opened a checkout for us so we didn’t…
Opened a checkout for us so we didn’t have to wait
Great t-shirts but only two tills and a…
Great t-shirts but only two tills and a huge, very slow queue!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







