The young lady who served us was amazing. She tried everything to acquire what my son needed, even checking the internet and gave us a number of alternative option. Sizing at an Outlet will always b... Ver mais
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Veja o que dizem as avaliações
We went to the shop in Swindon Outlet Village, such bad organization, too many clothes on rails that most the clothes were ending up on the floor, sale items mixed with full price items. Staff hangi... Ver mais
Janette and Jamie spent time with us in store and on line to find a larger size of hoodie to exchange for one we were returning. Nothing was too much trouble for them. They were respectful, helpful,... Ver mais
I purchased 2 skirts, a Vintage logo t- shirt, Organic cotton shirt, Boyfriend Trucker Jacket and Vegan Low Pro Classic Sneakers and all these were delivered to me in good packaging. My outfits make... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Superdry - Outlet Swindon
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
77 Kemble Drive, SN2 2DY, Swindon, Reino Unido
- 01793 434253
4,6
Excelente
133 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Superdry
I was constantly kept in the know about my delivery, and the delivery in order was comfy
22 de abril de 2023
Great products
30 de novembro de 2022
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Great outfits
This store had a great collection and good deals !! Staffs were amazing and so helpful
26 de julho de 2022
Avaliação não solicitada
Resposta da Superdry - Outlet Swindon
Hello,
Thank you for sharing your feedback with us. At Superdry, we want our customers to have a really positive experience, so we're really happy to to read your comments. Thanks again for the review. We really appreciate it.
Superdry Care
Fabulous item thanks
10 de junho de 2022
Resposta da Superdry - Outlet Swindon
Hello,
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so we love to hear from happy customers. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Great service
Great service. Unfortunately had to return one item as too small but will reorder larger size.
11 de março de 2022
Frustrated, no delivery, no information
Hello. I have paid for an item that hasn’t been delivered. The delivery company Hermes, has asked me to get in contact with Superdry because it’s been over 12 working days since I placed the order. Both Superdry and Hermes notified me that the item has been dispatched, moneys have been taken from by bank yet still no item has been delivered. If I hadn’t taken considerable time to contact both Superdry and Hermes (both automated complaints systems were time consuming and cumbersome to navigate) I would still be waiting for the item to be delivered believing that it was going to be delivered any day and no one would have contacted me to provide me with any information. The item is expensive and this has been a real hassle for me and I will not be ordering any mode items from Superdry again
9 de dezembro de 2021
I was expecting a parcel from superdry…
I was expecting a parcel from superdry yesterday to my local pickup newsagents
Delivery was by Hermes
But it wasn’t as Hermes decided to
Send back as apparently I no longer needed parcel
Complete lie
I’m sharing the blame with superdry as they use a delivery company that charge £6 connection fee if you want to talk to a person
Superdry 48 hrs to answer my complaint
Too
Not happy at all !
2 de setembro de 2021
Avaliação não solicitada
Resposta da Superdry - Outlet Swindon
Hi,
We apologise for the issues you have experienced with your recent order.
We strive to offer an outstanding service to all our customers and are disappointed to hear that on the occasion, you feel this was not done.
We would suggest contacting us directly before involving Hermes in the future, to avoid the phone costs.
We appreciate your feedback and would like to thank you for taking the time to review us.
Kind Regards,
Superdry Care.
As always good quality and good prices…
As always good quality and good prices in the outlet .also speedy service with delivery
23 de junho de 2021
Amazing I love this company thank you
Amazing I love this company thank you
Jose de Oliveira
15 de maio de 2021
VERY POLITE STAFF collection was easy…
VERY POLITE STAFF collection was easy any quick.
30 de abril de 2021
Product as described
Product as described. Slightly snug for a medium but nice fit. Pkg arrive well before indicated date, which was a bonus but didn't do much for planning. On the whole very happy.
18 de fevereiro de 2021
Love super dry .clothes are affordable…
Love super dry .clothes are affordable and comfortable. Love the joggers with zips. Quick and easy delivery with free returns. Hassle free. What’s not to like?
21 de janeiro de 2021
Resposta da Superdry - Outlet Swindon
Hi christopher white, thanks for taking the time to share your feedback with us. Providing the best service and quality products is the most important thing for us. Thank you for your review. We hope to see you again soon!
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