Ordered a skirt in store but never arrived checked why and IT issue refund arrived and lovely assistant told me to reorder online as they had some but delivery was indicated as 29th but arrived 23rd... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Twice I have ordered online and not received my order. I have only ever ordered from here twice so that's every single time. Before Christmas I ordered a red hoodie that did not arrive and then in the... Ver mais
In all honesty I visited Touchwood, Solihull superdry and the lady that served me at the till didn’t greet me, say please , thank you and didn’t raise a smile. It would have been nice to have been g... Ver mais
A empresa respondeu
Really nice quality clothing, and the Gilet i bought makes sense for the environment too with its padding made from recycled plastc bottles. Good price too on the bright yellow coloured ones. An... Ver mais
Detalhes da empresa
Sobre Superdry - Solihull
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
Su-62, Touchwood, B91 3GJ, Solihull, Reino Unido
- 01217 040659
4,5
Excelente
225 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great product and I ordered in store…
Great product and I ordered in store which was really easy. It was delivered 48 hours later with free delivery.
23 de agosto de 2026
The staff member was very polite and…
The staff member was very polite and helpful. Delivery wasn't available in store but Delivery to home was fast.
3 de agosto de 2026
Staff at the pay point were more…
Staff at the pay point were more interested carrying on their conversation than conversing with me
21 de junho de 2026
Lovely staff and amazing products
16 de junho de 2026
You were fine in general
You were fine in general, although your sales assistant was a little preoccupied in talking to a friend.
23 de junho de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Outstanding customer experience
The product choice was great and I found exactly what I was looking for, and a decent price. However, the service was exceptional. The warmth, the interaction, the making sure that a customer left the store with as positive experience as possible was outstanding.
2 de junho de 2026
Resposta da Superdry - Solihull
We are so happy to hear you found what you were looking for at a great price! We truly appreciate your kind words about our exceptional service and warm interactions. Thank you for sharing your positive experience!
Superdry
lovely garment of quality
This was a lovely garment of quality, bought as a gift in the Solihull Touchwood branch. Though I had to return it as it was not to my daughter taste.
I can highly commend the staff both on my initial visit and my return. Thank you Superdry
1 de maio de 2026
Touchwood Superdry
Visited Superdry in Touchwood today to collect an order.
Louise is a credit to your company and she couldn’t have been more helpful.
Thank you Louise you made my day 🤗💐
2 de maio de 2026
Avaliação não solicitada
I asked them to put a jacket on one…
I asked them to put a jacket on one side for me and there it was waiting for me when I went in the shop. I tried a different size and eventually decided on the larger one.
9 de abril de 2026
The young girl was putting stuff away…
The young girl was putting stuff away and took ages to come to till she was pleasant enough i guess but looked fed up
was quite dark & dinghy the shop upstairs
14 de março de 2026
The atmosphere was great and the…
The atmosphere was great and the attentiveness from staff was great too especially the lady on the women’s top floor didn’t get her name but she was very helpful and friendly!
8 de março de 2026
Great coat
Great coat
Staff very helpful in store
Fantastic range/prices on products
8 de fevereiro de 2026
Quick easy service.Staff were quick…
Quick easy service.Staff were quick also patient.
18 de fevereiro de 2026
If not in shop order online
My daughter wanted a top but this was not available in stock in store. The assistant helpfully checked online, filled in the order and it was delivered home within 2 days quicker than promised….
1 de fevereiro de 2026
Always a pleasure
Always a pleasure, I’m getting too old and fat so I order online now but my 2 daughters love spending their inheritance in super dry. Don’t think they would spend as much if they knew….
The clothes are great and the staff are always friendly and welcoming.
3 de fevereiro de 2026
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.