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Superdry - Solihull Avaliações 216

O TrustScore é 4.5 de um total de 5

4,5

Su-62, Touchwood, B91 3GJ Solihull, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The product choice was great and I found exactly what I was looking for, and a decent price. However, the service was exceptional. The warmth, the interaction, the making sure that a customer left the... Ver mais

Avaliado com 1 de um total de 5 estrelas

Twice I have ordered online and not received my order. I have only ever ordered from here twice so that's every single time. Before Christmas I ordered a red hoodie that did not arrive and then in the... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordered a skirt in store but never arrived checked why and IT issue refund arrived and lovely assistant told me to reorder online as they had some but delivery was indicated as 29th but arrived 23rd... Ver mais

Avaliado com 2 de um total de 5 estrelas

In all honesty I visited Touchwood, Solihull superdry and the lady that served me at the till didn’t greet me, say please , thank you and didn’t raise a smile. It would have been nice to have been g... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Roupas
  2. Loja de moda masculina
  3. Loja de agasalhos
  4. Loja de roupa urbana
  5. Loja de moda feminina

Sobre Superdry - Solihull

Escrito pela empresa

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Informações de contato

  • Su-62, Touchwood, B91 3GJ, Solihull, Reino Unido

  • 01217 040659

4,5

Excelente

O TrustScore é 4.5 de um total de 5

216 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Avaliado com 5 de um total de 5 estrelas

I had a really good experience with…

I had a really good experience with Superdry. Their clothes are stylish and very high quality. The material feels fantastic, and the fit is perfect. I’m really happy with my purchase and would definitely recommend Superdry to anyone looking for great fashion and comfort.

1 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

Superdry rocks

Superdry rocks! Great service with helpful, friendly and knowledgeable staff. Fab quality merchandise. I’ll keep returning!

29 de agosto de 2025
logotipo da Superdry - Solihull

Resposta da Superdry - Solihull

We're happy to hear that you enjoyed your experience! It's great to know our team's service and the quality of our merchandise made your visit so positive. We appreciate your continued support and look forward to seeing you again!

Superdry

Avaliado com 5 de um total de 5 estrelas

Assistant knew product great costumer service

Assistant knew product, knew when something extra we were looking at would be next delivered and where to locate on website. Also really helpful when we left something behind. Very impressed with how polite and helpful. Used to work in retail and know how difficult it can be so really appreciated that extra effort.

30 de maio de 2025
Avaliado com 5 de um total de 5 estrelas

Superstar for Superdry

Well the service was good know exactly when my purchase was ready for collection. And of course your quality control is very good that’s important but I also knew development would be 100%.

25 de abril de 2025
Avaliado com 2 de um total de 5 estrelas

2 coats ordered, 1 arrived faulty the other dirty.

I ordered 2 coats at a combined cost of over £170 and expected to receive very good quality items. When they arrived I noticed that neither coat was in a sealed bag so started to look at them thoroughly. With one of the coats I found that it stank of perfume/aftershave and had lots of hairs all over the inside of the coat. This was clearly not a new coat and had been returned to a store unwanted. The staff who sent the coat in the post cannot have checked it properly or they would have seen the condition the coat was I. With the other coat, there was a fault with the inside pocket and I had to travel to my nearest Superdry store to take these back for a refund/exchange at my own cost.

Once in the store it was pretty simple to refund/exchange the coats but I shouldn’t have needed to go to the store as more care should be taken when picking items for online orders so as not to send dirty items to someone just for them to have to return them.

9 de fevereiro de 2025
Avaliado com 5 de um total de 5 estrelas

Staff in store were really nice and…

Staff in store were really nice and very helpful, I was looking for some carpenter jeans and was able to pick up the size I wanted in store in one colour but had to have to other colour ordered and delivered. It came quickly after ordering it. The fit feel and quality is great.

28 de dezembro de 2024
Avaliado com 5 de um total de 5 estrelas

Excellent from start to finish

Excellent from start to finish

7 de dezembro de 2024
logotipo da Superdry - Solihull

Resposta da Superdry - Solihull

Hello,

We're thrilled to hear you had a positive experience.

We appreciate your kind words and are committed to providing excellent service.

We hope you have a lovely Christmas,
Superdry

Avaliado com 5 de um total de 5 estrelas

Great range of quality and cool looking…

Great range of quality and cool looking clothes and great service or delivered delivered to your door - Don't shop anywhere else - Top!!

4 de dezembro de 2024
logotipo da Superdry - Solihull

Resposta da Superdry - Solihull

Hi,

Thank you for your kind words and 5-star rating!

We're thrilled to hear you love our selection of clothes and appreciate our delivery service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

We hope you have a lovely Christmas,
Superdry

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