The product choice was great and I found exactly what I was looking for, and a decent price. However, the service was exceptional. The warmth, the interaction, the making sure that a customer left the... Ver mais
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Veja o que dizem as avaliações
Twice I have ordered online and not received my order. I have only ever ordered from here twice so that's every single time. Before Christmas I ordered a red hoodie that did not arrive and then in the... Ver mais
Ordered a skirt in store but never arrived checked why and IT issue refund arrived and lovely assistant told me to reorder online as they had some but delivery was indicated as 29th but arrived 23rd... Ver mais
In all honesty I visited Touchwood, Solihull superdry and the lady that served me at the till didn’t greet me, say please , thank you and didn’t raise a smile. It would have been nice to have been g... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Superdry - Solihull
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
Su-62, Touchwood, B91 3GJ, Solihull, Reino Unido
- 01217 040659
4,5
Excelente
216 avaliações
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Lovely shop
Lovely shop, lovely clothes. The person who served us was knowledgable about the brand and the sizing and gave some really helpful advice enabling me to purchase the correct size. I’ve never shopped at SuperDry before but will do again following this experience and my original recommendation from a friend
9 de agosto de 2024
Didn't have my size in store and the…
Didn't have my size in store and the assistant ordered it me online and it was delivered 2 days later with no hassle.
Cheers Steve.
15 de julho de 2024
I visited the store in touchwood…
I visited the store in touchwood Solihull with my niece,the assistant there Josh was very helpful and welcoming, overall a very relaxed and happy shopping experience.
11 de julho de 2024
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
I was looking for a light jacket to…
I was looking for a light jacket to travel in and found this jacket at super dry. The colour I wanted was out of stock in the store so they ordered one gave me free delivery and sent it to my home. This is the customer service I like the staff member was very helpful. The jacket is idea for the summer not too much fleece in the inside.
16 de junho de 2024
Resposta da Superdry - Solihull
Hello,
We appreciate you sharing your feedback with us about our Solihull store.
We always aim to offer the best service to our customers every time, so we're really happy to read your great comments.
Thanks again for the review and for shopping with us, we really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Great service
Great service, quality products and delivery of those that weren’t in store!
16 de junho de 2024
Very helpful staff.😍
26 de junho de 2024
Great staff
Great staff. Suggested the special offer which I had missed and helped with choice of t-shirts.
9 de junho de 2024
Friendly and helpful service
30 de maio de 2024
The whole experience was great
The whole experience from walking into the store in Touchwood, finding the item I wanted to the staff arranging my order was a simple and pleasant one.
6 de maio de 2024
Pistols Tshirt
Good quality cotton soft to touch perfect fit...XL for a 44 chest.
Print on the tshirt done to a high standard.
Would definitely recommend 👌
3 de maio de 2024
Lovely store and friendly staff who are…
Lovely store and friendly staff who are happy to help.
6 de abril de 2024
Excellent service
Excellent service, asst most helpful, patient and informative. Great not to feel rushed.
12 de março de 2024
Sizing not good
Most of the item was not fit to me sizing was not good so I collect parcel and try there and wanted to return at same time but he ask so many questions on till even i collect 10 min before from same shop and then he did so long to doing return he needs to call manager
28 de fevereiro de 2024
Brilliant quality of product and…
Brilliant quality of product and customer service throughout. Thank you!
25 de fevereiro de 2024
Great service
27 de fevereiro de 2024
Puffer jacket
Puffer jacket snug fit with strong secure pocket zips to keep my wallet and phone safe
16 de fevereiro de 2024
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