Ordered a skirt in store but never arrived checked why and IT issue refund arrived and lovely assistant told me to reorder online as they had some but delivery was indicated as 29th but arrived 23rd... Ver mais

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Veja o que dizem as avaliações
Twice I have ordered online and not received my order. I have only ever ordered from here twice so that's every single time. Before Christmas I ordered a red hoodie that did not arrive and then in the... Ver mais
In all honesty I visited Touchwood, Solihull superdry and the lady that served me at the till didn’t greet me, say please , thank you and didn’t raise a smile. It would have been nice to have been g... Ver mais
A empresa respondeu
Really nice quality clothing, and the Gilet i bought makes sense for the environment too with its padding made from recycled plastc bottles. Good price too on the bright yellow coloured ones. An... Ver mais
Detalhes da empresa
Sobre Superdry - Solihull
Escrito pela empresa
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensInformações de contato
Su-62, Touchwood, B91 3GJ, Solihull, Reino Unido
- 01217 040659
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great quality
Bought as a Christmas present and the recipient loved it, true to size and really good quality
Great service
Online ordering very user friendly and sizes acutely described. Good communication about delivery. Delivered to Solihull store where staff were friendly and helpful.
Nice staff and very informative and…
Nice staff and very informative and helpful
Good selection to choose from
Good selection to choose from - friendly helpful staff
Friendly stuff
Really friendly and helpful people are working. So, it’s always nice buying there, and music is on, so make up
your mood :)
Excellent service all round
The staff in store were very helpful and knowledgeable. They advised on an alternative product, ordered it and it arrived the following morning. Excellent service all round.
Lovely quality
Helpful, friendly staff gave great advice to support my purchase. Wonderful selection of merchandise. Great quality & value for money.
Order not received via click and…
Order not received via click and collect @Solihull. Unable to contact customer service as suggested by staff .
Received email to say order returned due to fit and refund.
Not sure how order could be returned if not received in the first place.
Customer service = zero
I was just about walk out the shop…
I was just about walk out the shop after looking for what I wanted.the young man call me and made me try it on and was excellent fitting 👌.top man carry on good job and thank you to the seller with his ipad and quick service
Quick delivery and very helpful staff…
Quick delivery and very helpful staff in store
Always a great experience
Quality
Customer Service exellent in this Store, arranged free home delivery with desired items not available in Store,
Great shopping experience.
Really friendly
Really friendly, helpful and knowledgeable staff. Efficient shopping trip from start to finish. Would happily shop there again.
Excellent customer service
Excellent customer service. Very friendly. Solihull Touchwood.
Very well treated
Staff help with all query very well and sort all things very nicely. Pleased with the service received.
Great staff in the Solihull store
Great staff in the Solihull store, friendly and helpful (Sorry I didn't catch the woman's name who dealt with me) Ordered a coat as they didn't have it in my size, it arrived quickly and really happy with the quality of the coat, great fit and toasty on the cold early morning waits for the bus!
Kieran
Kieran, his service was spot on. He is super friendly, helpful and I appreciate his assistance a lot!
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