After an accident that wasn’t my fault both Craig and Paul from the Body Shop at Nottingham Audi went above and beyond to get my car sorted. They also arranged a hire car for me through Sytner Drive.... Ver mais
Localização
Trocar localização11 Abbeyfield Road,Lenton Industrial Estate, NG7 2SZ Nottingham, GB
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Veja o que dizem as avaliações
Madi [Sytner Nottingham service department] was very thorough in explaining everything to me and very patient whilst waiting for me to reboot my phone! She also sorted out the insurance problem... Ver mais
I bought a brand new Q5 with a very high spec. The technology didn’t work from day one. It spent 7 months out of the first 12 months in the dealership - waiting for numerous ‘software upgrades’! In t... Ver mais
A empresa respondeu
Just had my first service on my A3. Customer Service agent was fabulous (Becca). Booked on the day I requested, arranged for it to be serviced and returned in excellent time. Kept fully informed and l... Ver mais
Detalhes da empresa
Escrito pela empresa
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informações de contato
11 Abbeyfield Road,Lenton Industrial Estate, NG7 2SZ, Nottingham, Reino Unido
- 0115 988 2820
4,6
Excelente
911 avaliações
Pede aos clientes que avaliem
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Madi [Sytner Nottingham Service]
Madi [Sytner Nottingham service department] was very thorough in explaining everything to me and very patient whilst waiting for me to reboot my phone!
She also sorted out the insurance problem [with the courtesy car] speedily and efficiently.
Excellent service all round!
19 de outubro de 2026
Avaliação não solicitada
Annual Service & Fault Finding
Issue with booking on arrival, however was resolved quickly. Communication and service very good, outstanding fault with car to be processed asap.
19 de outubro de 2026
Avaliação não solicitada
The sale was fairly unorthodox I…
The sale was fairly unorthodox I arrived intending to take a a car home/ part exchange on the day. Waquar accommodated the best he could and we got everything done within 2 hours. Thanks!
19 de outubro de 2026
Avaliação não solicitada
After an accident that wasn’t my fault…
After an accident that wasn’t my fault both Craig and Paul from the Body Shop at Nottingham Audi went above and beyond to get my car sorted. They also arranged a hire car for me through Sytner Drive.
Thanks both of you and Rachel on reception who always looks after me whenever I visit the dealership :)
15 de abril de 2026
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Very helpful and pleasant …
Very helpful and pleasant staff,somewhere comfortable and warm to wait , coffee and biscuits served. The only improvement would be an approximate time of the wait.
12 de outubro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Dear Mr Groves, Thank you very much for your kind words about our staff, as well as the comfortable waiting area and refreshments. We are delighted to hear that you felt well looked after during your visit. We also appreciate your constructive feedback regarding providing an approximate time for when your car would be ready. Your comments are very valuable to us, and we are pleased that overall your experience with Nottingham Audi was a positive one. Kind regards, The Nottingham Audi Team
The long wait
There was a bit of a wait for the work on my car to be completed, however during this time I enjoyed the unlimited drinks and friendly atmosphere. 10/10 would wait again :D
12 de outubro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Dear Matthew, Thank you very much for your kind words and fantastic 5-star review. We’re delighted to hear you enjoyed the friendly atmosphere and the unlimited drinks while waiting. It’s lovely to know you felt comfortable during the wait for your car. Your support means a great deal to us, and we’re thrilled you would be happy to wait again. We look forward to welcoming you back to Nottingham Audi in the future. Best wishes, The Nottingham Audi Team
was a good experience
was a good experience, staff were polite, work was carried out quickly and efficiently
13 de outubro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Dear SB, Thank you very much for your kind words and positive feedback. We are delighted to hear that you found our staff polite and that the work was carried out quickly and efficiently. Providing an excellent experience for our customers is always our priority, and it is rewarding to know that this was reflected during your visit. We truly appreciate you taking the time to share your thoughts and hope to welcome you back to Nottingham Audi in the future. Kind regards, The Nottingham Audi Team
John's visit for car service
Indya welcomed me well and overall it was a good experience.
The time their was relaxed and efficient.
Indya kept me regularly up to date with progress.
13 de outubro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Dear John, Thank you very much for your kind words. We’re delighted to hear that Indya made you feel welcome and it’s great to know you appreciated the regular updates on the progress of your vehicle. Your positive feedback means a lot to us and encourages our team to continue providing excellent service. We look forward to welcoming you back to Nottingham Audi in the future. Best wishes, Nottingham Audi Team
From buying my car to the after…
From buying my car to the after sales,Great. Unfortunately had a no fault accident. Audi, through Sytner Drive took over the claim, did a great job on repairing my car. Thank you Nottingham Audi.
19 de agosto de 2026
Avaliação não solicitada
Just had my first service on my A3
Just had my first service on my A3. Customer Service agent was fabulous (Becca). Booked on the day I requested, arranged for it to be serviced and returned in excellent time. Kept fully informed and loved the video sent to me showing what was done. Good price and returned to me spotlessly clean inside and out. Excellent service deserves 5*’s.
8 de outubro de 2026
Avaliação não solicitada
I would like to thank Ryan Barrington…
I would like to thank Ryan Barrington for his professional approach and friendly way of managing my cars service and MOT.
7 de outubro de 2026
Avaliação não solicitada
Staff were great and welcoming and kept…
Staff were great and welcoming and kept me completely updated to date on my car
6 de outubro de 2026
Avaliação não solicitada
Very welcoming
Very welcoming, easy to navigate service of car from beginning to end. Isobel was very courteous and the communication throughout was really helpful
7 de outubro de 2026
Avaliação não solicitada
I bought a brand new Q5 with a very…
I bought a brand new Q5 with a very high spec. The technology didn’t work from day one. It spent 7 months out of the first 12 months in the dealership - waiting for numerous ‘software upgrades’! In the end I returned the car as they couldn’t fix it and paid a further £4k for a new one - lower spec! I was not happy but prepared to have one more go - after 3 weeks the steering wheel started juddering - all warning lights lit up and the car told me to pull over immediately! I handed back the keys - awful, awful experience - do not buy an Audi - the technology has superseded their capability - it’s a shocker!
Also the one person who actually helped and listened has gone over night! Peter Elliot was someone who tried to help under adversity - Audi you have serious issues…
7 de outubro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Dear Mary-Ann, we are truly sorry to hear about your experience with the Q5 and the issues you faced, Nottingham Audi has definitely done everything possible to support you through this process. We understand how frustrating it is when unforeseen problems occur with the technology and software. Your feedback is important. We sincerely apologise for the distress caused and appreciate you sharing your experience. The team at Nottingham Audi.
I’ve been a customer since 2017 and…
I’ve been a customer since 2017 and always been welcomed, this is the first car I’ve purchased with Samuel Webster, he has looked after me very well and is a credit to Nottingham Audi.
30 de setembro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Dear Richard, thank you very much for your kind words and for being a loyal customer. We are delighted to hear that Sam provided you with excellent service during your recent purchase. It’s always wonderful to know our team members are recognised as a real credit to Nottingham Audi. Your continued support means a great deal to us, and we look forward to welcoming you back in the future. Wishing you many enjoyable miles ahead.
Another 5* visit to Audi Nottingham
Another great visit to service my Q5 & came away with my dream car, a new Q3!!
Roger & Vernon were amazing, exceptionally helpful & professional.
29 de setembro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Dear Mrs Fessey, Thank you ever so much for your kind words and brilliant review. We are absolutely delighted to hear that your visit to service your Q5 was a positive experience and that you are thrilled with your new Q3. Roger and Vernon will be pleased to know their assistance was helpful and professional. It’s always a pleasure to support our customers in finding the perfect vehicle. We wish you many happy miles ahead in your new Audi. Best regards, Nottingham Audi Team
Great service
Great service, friendly team. Would definitely recommend this dealership.
26 de setembro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Hi Matt, Thank you ever so much for your kind words and for taking the time to leave such a positive review. It truly means a lot to us when our customers feel valued and happy with their experience. Your recommendation is greatly appreciated and serves as wonderful encouragement for the whole team. We look forward to welcoming you back to Nottingham Audi in the future. Best wishes, Nottingham Audi Team
Excellent professional service.
I was fortunate enough to be looked after by Chloe in the sales department. Chloe is enormously professional and was extremely helpful over the past month whilst I was looking to buy a new Audi, and at the same time trade in my old Audi A6. This resulted in a smooth and successful transaction.
28 de setembro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Dear Mickey, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Chloe provided such helpful support throughout your purchase. Your feedback is greatly appreciated, and we hope you enjoy your new Audi. Please do not hesitate to get in touch if we can assist you further in the future. Kind regards, Nottingham Audi Team
Efficient and friendly service
Efficient and friendly service
28 de setembro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Dear Mark, Thank you very much for your kind words and positive feedback. It is always our aim to provide an excellent experience for every customer, and your review truly honours the hard work of our team. We very much appreciate your support and hope to continue meeting your expectations in the future. Best wishes, Nottingham Audi Team
Great communication and attention from…
Great communication and attention from Cameron. Everything was explained well. Seamless customer service.
24 de setembro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Dear Heidi, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that Cameron provided you with great customer service. Your feedback means a great deal to the team here at Nottingham Audi. We very much appreciate your support and hope to assist you again in the future. Best wishes, The Nottingham Audi Team
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