After an accident that wasn’t my fault both Craig and Paul from the Body Shop at Nottingham Audi went above and beyond to get my car sorted. They also arranged a hire car for me through Sytner Drive.... Ver mais
Localização
Trocar localização11 Abbeyfield Road,Lenton Industrial Estate, NG7 2SZ Nottingham, GB
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Veja o que dizem as avaliações
Madi [Sytner Nottingham service department] was very thorough in explaining everything to me and very patient whilst waiting for me to reboot my phone! She also sorted out the insurance problem... Ver mais
I bought a brand new Q5 with a very high spec. The technology didn’t work from day one. It spent 7 months out of the first 12 months in the dealership - waiting for numerous ‘software upgrades’! In t... Ver mais
A empresa respondeu
Just had my first service on my A3. Customer Service agent was fabulous (Becca). Booked on the day I requested, arranged for it to be serviced and returned in excellent time. Kept fully informed and l... Ver mais
Detalhes da empresa
Escrito pela empresa
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informações de contato
11 Abbeyfield Road,Lenton Industrial Estate, NG7 2SZ, Nottingham, Reino Unido
- 0115 988 2820
4,6
Excelente
911 avaliações
Pede aos clientes que avaliem
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Great customer service and…
Great customer service and consideration from Craig in the bodyshop.
29 de maio de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Dear Karen, thank you very much for your 5-star review. We are delighted to hear that Craig provided you with excellent customer service. Your positive feedback is truly appreciated and will be shared with Craig and the team. We look forward to welcoming you back to Nottingham Audi in the future. Best wishes, The Nottingham Audi Team
Grace was amazing!!
Grace was amazing when purchasing my new audi, so helpful and informative!!
Thank you Grace!!
31 de maio de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Thank you so much for your kind words Kaitlyn. We’re delighted to hear that Grace was able to provide such helpful and informative support during your purchase. We hope you are thoroughly enjoying your new Audi and look forward to welcoming you back in the future. Thanks again for taking the time to share your feedback – it is greatly appreciated!
Resposta da Sytner Group - Nottingham Audi
Hi Katie, thank you ever so much for your kind words and for taking the time to leave such a positive review. We’re delighted to hear that Jake provided you with great service during your visit. It’s always wonderful to know our team members are making a real difference and ensuring our customers feel valued. Your feedback is truly appreciated, and we look forward to welcoming you back to Nottingham Audi in the future. Best wishes, The Nottingham Audi Team
Excellent Customer Service
My recent decision to look for a new car was met with very mixed experiences across a number of dealers and manufacturers.
However, the moment we set foot in Sytner Nottingham Audi we were made to feel welcome and at home. Particular credit needs to be given to Cameron Watson who was an absolute pleasure to deal with throughout. Even when the original car I had set out to purchase turned out to have been sold by someone else, Cameron and Hannah went the extra mile to track down another vehicle to the right specification.
Cameron dealt with everything in a professional yet friendly manner and I would not hesitate to return in the future. Car buying as it should be!
26 de maio de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Hi David, thank you very much for your kind words and for sharing your experience with us. We are delighted to hear that Cameron and Hannah provided such a professional and friendly service. It’s wonderful to know that despite the initial setback, we were able to find the right vehicle for you. Your feedback means a great deal to the team, and we look forward to welcoming you back in the future. Best wishes, Nottingham Audi Team
Prepared to listen
Very professional and listened to my requirements from the outset without looking to push their own agenda. Many thanks to Jakub and Dexter for their attention to detail and prompt communication.
12 de maio de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Hi Chris, thank you very much for your kind words and positive feedback. We are delighted to hear about the service you received. Your appreciation means a great deal to the whole team at Nottingham Audi. We look forward to assisting you again in the future. Best wishes, Nottingham Audi Team
Very helpfull staff
Very helpfull staff, Kieran Karia was especially very helpful, I am in the service industry and Kieran demonstrated what good customer service should look like set the car app for me and went the extra mile. Thanks
9 de maio de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Hi Carl, thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Kieran provided such excellent customer service and went the extra mile to assist you. Your feedback is greatly appreciated and serves as a fantastic encouragement to the whole team. We look forward to welcoming you back in the future. Best regards, Nottingham Audi
Very professional
Very professional. Timely and well served
20 de maio de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Hi Philip - Thank you very much for your kind words and for taking the time to share your experience with Nottingham Audi. We look forward to welcoming you back in the future and continuing to meet your expectations. Best wishes, The Nottingham Audi Team
Not great service
Booking in system not great, can never get through on the phone.
Car took longer then originally told, dash cam was moved and disconnected and not told, good job I never had an accident
No video health check of car sent / carried and no paperwork to show that this was completed
Car booked in elsewhere for service now
6 de maio de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Dear Mr Hodgson, we apologise for the difficulties you experienced with our booking system and the delay in your car’s service. We are sorry to hear about the dash cam issue and the lack of communication regarding the video health check and paperwork. Your feedback is important to us, and we would like to invite you to contact our Service Reception Manager, Lauren Smith at laurensmith@sytner.co.uk, so we can discuss your concerns further and work towards a resolution. Kind regards, Nottingham Audi
Resposta da Sytner Group - Nottingham Audi
Hi Isobel. Thank you very much for your kind words and for taking the time to share your experience with Nottingham Audi. We are delighted to hear that you found our communication great and the service efficient. Your feedback is truly appreciated. We look forward to welcoming you back in the future. Best wishes, The Nottingham Audi Team
Helpful informative sales team
Helpful informative sales team. Prompt responses to inquiries. Helpful showroom staff.
31 de março de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Dear Jan C, Thank you very much for your kind words and positive feedback. We are delighted to hear that our sales team provided helpful and informative assistance, and that our showroom staff were able to support you promptly and effectively. It is always our aim to ensure every enquiry is met with a swift and courteous response. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your experience with Nottingham Audi. We look forward to welcoming you again in the future.
Vernon was fantastic
Vernon was fantastic, linked all the tech up after initial problems with the business contract company.
7 de janeiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Thank you very much for your kind words, Kevin. We’re delighted to hear that Vernon was able to assist you so effectively and resolve the initial issues. Your feedback is greatly appreciated and will be shared with the team. We look forward to welcoming you back to Nottingham Audi in the future.
I have been using Sytner Audi…
I have been using Sytner Audi Nottingham for 10 years and during this visit as usual the staff were very friendly and helpful and the work done to the usual high standards.
9 de abril de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Hi Anthony, Thank you very much for your continued loyalty. We are delighted to hear that our team at Nottingham Audi provide a friendly and helpful service. Your kind words mean a great deal to us, and we truly appreciate you taking the time to share your positive experience. We look forward to welcoming you back again in the future. Best wishes, The Sytner Audi Nottingham Team
Very good and kept me informed…
Very good and kept me informed throughout the process
8 de abril de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Hi Mark, Thank you very much for your kind words and for taking the time to share your experience with Nottingham Audi. We are delighted to hear that you found our communication clear and that you felt well informed throughout the entire process. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to our team. We look forward to welcoming you back in the future. Best regards, Nottingham Audi Team
From start to finish the service was 5…
From start to finish the service was 5 star.
The booking my car in was so easy and I got it back the same day but not before I got a report via a video to show exactly what was and wasn’t needed in a great traffic light system. Giving the customer a choice with costs too. Couldn’t fault Nottingham Audi!!!
2 de abril de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Dear Susan, Thank you ever so much for your wonderful 5-star review. We’re delighted to hear that the booking process was straightforward and that you appreciated receiving the detailed video report with the clear traffic light system. It’s great to know you felt fully informed and valued throughout your visit. Your kind words truly mean a lot to the team here at Nottingham Audi. We look forward to welcoming you back in the future. Best wishes, Nottingham Audi Team
Excellent Customer Services
We recently had the pleasure of working with James while purchasing an Audi Q7 for my dad, and I can honestly say the whole experience exceeded our expectations from start to finish.
From the very first interaction, James’s communication was outstanding. He kept us fully informed at every stage, always took the time to explain things clearly, and made sure we never felt out of the loop. No question was ever too much trouble, and he was always quick to respond, which made the whole process feel smooth and reassuring.
What really made a difference for us was his patience. Buying a car is a big decision, especially for my dad, and James completely understood that. He gave us all the time we needed, never made us feel rushed or pressured, and made sure we were 100% comfortable and confident with everything before moving forward.
James truly went above and beyond in every sense. From accommodating our needs to making the entire experience feel relaxed and enjoyable, it was clear he genuinely cared about doing a great job and looking after us—not just making a sale. That personal touch meant a lot to us as a family.
Thanks to James, what could have been a stressful process turned into a really positive and memorable experience. We’re absolutely delighted with the Audi Q7 and incredibly grateful for all his help. We wouldn’t hesitate to recommend him to anyone or return for a future enquiry/sale.
Thank you James
The Dawkins Family.
30 de março de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Thank you so much, Sharlz and the Dawkins Family, for your kind and thoughtful words. It’s wonderful to hear that James provided such a positive and reassuring experience throughout your Audi Q7 purchase. We truly appreciate your recommendation and are delighted that the process was smooth and enjoyable for you all. Wishing your dad many happy miles in his new Audi, and we look forward to welcoming you back in the future. Thanks again for choosing Nottingham Audi.
This garage just knows what good…
This garage just knows what good service looks like. So friendly and helpful. Can’t recommend enough
26 de março de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Hi Joe, Thank you ever so much for your kind words and fantastic review. We truly appreciate you taking the time to share your thoughts and look forward to welcoming you back to Nottingham Audi in the future. Warm regards, The Nottingham Audi Team
This is second time we have purchased a…
This is second time we have purchased a car from Nottingham Audi and each time is has been a great experience.
We have never felt pressurised in purchasing a car on each of the occasions we have visited this dealership & have only experienced really friendly staff. The receptionist gave us a warm welcome and looked after us well when we waited in the showroom.
A special mention to both Cameron Watson, the used car sales executive who helped find a car with the colour and specifications we were after and Hannah Kinghorn who had helped with financial details.
5 de março de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Hi Mick - Thank you very much for your kind words and for choosing Nottingham Audi once again. We are delighted to hear that you felt welcomed and well looked after by our team, especially from Cameron and Hannah. We truly appreciate your continued support and look forward to welcoming you back in the future. Best wishes, Nottingham Audi Team
First class service
Once again the service from start to finish was excellent. Constantly kept up to date on the progress of my vehicle.
17 de março de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Dear Philip, thank you very much for your kind words and for taking the time to share your experience. We truly value your continued support and look forward to assisting you again in the future. Best regards, Nottingham Audi Team
The sales person Roger was so helpful
The sales person Roger was so helpful
16 de março de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Hi Rob, Its great to hear that Roger was so helpful during your visit. Your positive feedback is really appreciated and will be shared with Roger and the team. We look forward to welcoming you back to Nottingham Audi in the future. Best wishes, The Nottingham Audi Team
Brilliant experience from start to…
Brilliant experience from start to finish Huge thanks to Roger Ball for all his excellent help. He was fantastic from start to finish. Love the car!
14 de março de 2026
Avaliação não solicitada
Resposta da Sytner Group - Nottingham Audi
Hi Liz, thank you ever so much for your wonderful review. We’re delighted to hear that you had a brilliant experience from start to finish and that Roger Ball provided support throughout. It’s fantastic to know you love your new car! Your kind words mean a great deal to the whole team here at Nottingham Audi. We truly appreciate you taking the time to share your positive experience and look forward to welcoming you back in the future. Best wishes from all of us!
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