My R1250RS had been notifying me that was due a service for a while so visited Warwick Motorrad to book it in. I was welcomed in the bike parking area by a familiar face from their sales team who... Ver mais
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When I first went in I spoke to the manager Dave and the he introduced me to Neil who dealt with me for the rest of my process through payment and handover.the experience was very thorough. As my firs... Ver mais
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From initial enquiry to handover, the whole team at Motorrad Warwick were faultless, listening to what I was looking for in a bike, to getting to the deal I was happy with. If you're in two minds wh... Ver mais
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Rang yesterday (direct line to Callum is better than switchboard) and got rear tyre replaced this afternoon, confirmed this morning it had arrived. Callum friendly & helpful, got me a coffee even th... Ver mais
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Detalhes da empresa
Escrito pela empresa
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informações de contato
Fusiliers Way, CV34 8DD, Warwick, England, Reino Unido
- 01926333866
4,4
Excelente
54 avaliações
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Friendly service
Friendly service from Callum, from booking to completion of service.
20 de outubro de 2026
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
BMW R1250RS service at Warwick Motorrad
My R1250RS had been notifying me that was due a service for a while so visited Warwick Motorrad to book it in. I was welcomed in the bike parking area by a familiar face from their sales team who introduced me to their new (to me) Service Manager Callum. After making me a coffee he checked the system and confirmed that the bike was a due a minor service and promptly booked me in, explaining what would be done and the total price. All handled in a professional but friendly manner.
On arrival on the day of the service I was again welcomed by Callum who organised his team getting the bike into their workshop. The service was conducted by a team member called Dave who, during the service, invited me into the workshop to highlight an issue that he had found, notably that the rear brake pads were very low and would require changing imminently.
Book stamped, new battery in the key fob and I was on my way home after just over an hour...
Excellent service as usual by the team at Warwick Motorrad.
Many thanks...
13 de outubro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Thank you, bonnyman, for taking the time to share your positive experience with us at Warwick Motorrad. We’re delighted to hear that Callum and Dave provided a professional and friendly service, keeping you informed throughout. It’s great to know the minor service was completed efficiently and that you felt well looked after from start to finish. Your continued trust in our team means a lot. We look forward to welcoming you back for future servicing and support. Many thanks once again.
Callum was great
Callum was great. Took the time to explain stuff and couldn’t have been more helpful!
8 de outubro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Dear Richard, Thank you ever so much for your kind words. We are delighted to hear that Callum was able to assist you so thoroughly and took the time to explain everything clearly. Providing excellent service is something we truly value, and it’s wonderful to know you felt well supported throughout your experience. Your feedback is greatly appreciated and serves as a lovely reminder of why we strive to maintain such high standards. We look forward to welcoming you back in the future. Best regards, The Sytner BMW Motorrad Warwick Team
New dealer experience
When I first went in I spoke to the manager Dave and the he introduced me to Neil who dealt with me for the rest of my process through payment and handover.the experience was very thorough. As my first experience with this company I would recommend them
9 de outubro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Thank you very much for your kind words, SharkeyP. We are delighted to hear that Dave and Neil provided you with thorough and attentive service throughout your experience at Sytner BMW Motorrad Warwick. It’s wonderful to know that your first impression of our company was a positive one and that you would recommend us to others. We truly appreciate your feedback and hope you continue to enjoy your journey with us. Thanks again for choosing Sytner BMW Motorrad Warwick.
Very friendly
Very friendly, approachable and professional staff.
7 de outubro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Dear Andy, thank you very much for your kind words. We are delighted to hear that you found our team to be friendly, approachable and professional. Providing excellent customer service is something we take great pride in, and it is always encouraging to receive such positive feedback. Your support means a lot to us, and we hope to continue meeting your expectations in the future. Once again, thank you for choosing Sytner BMW Motorrad Warwick. All the best!
Very happy with my purchase
Very happy with my purchase. Neil at Sytner Warwick looked after me really well. There was a last minute panic because accounts team was not present on site due to it being a Saturday but Neil sorted it out. Very happy with the outcome and have already ridden my BMW bike for 150 miles in the first two days. Brilliant 🤩
19 de setembro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Thank you, Arsalan, for your wonderful review. We are delighted to hear that Neil provided such excellent support during your purchase and that everything was resolved smoothly despite the weekend challenges. It’s fantastic that you’ve already enjoyed 150 miles on your new BMW bike – what a brilliant start! We hope every ride continues to bring you joy and unforgettable experiences. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your positive experience. Ride safely!
A faultless experience
From initial enquiry to handover, the whole team at Motorrad Warwick were faultless, listening to what I was looking for in a bike, to getting to the deal I was happy with.
If you're in two minds whether to contact the Warwick team, rest assured you will be well looked after.
16 de setembro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Thank you very much, Ian, for your kind words and taking the time to share your experience. We’re delighted to hear that our team at Motorrad Warwick could assist you so effectively, from your initial enquiry through to handover. It’s wonderful to know you felt listened to and comfortable throughout the process. Your recommendation means a great deal to us, and we’re pleased you’re happy with the deal and service provided. Wishing you many enjoyable rides ahead!
Callum in service is a star
Callum in service was fantastic
He kept me updated and very personal and very welcoming
Mark sent me a great health check video and it was very reassuring to see everything was ok.
Could you pass on my thanks to both team members? They are a credit to your organisation
Thanks
12 de agosto de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Thank you very much for your kind words, Dan. We’re delighted to hear that Callum and Mark provided such a welcoming and reassuring experience during your service. It’s wonderful to know that the health check video was helpful and that you felt kept up to date throughout. We will certainly pass on your thanks to both team members, who will be thrilled to hear your feedback. Your appreciation means a great deal to all of us at Sytner BMW Motorrad Warwick.
Always a positive experience to deal with Sytner BMW Motorrad
I have always found Synter BMW Motorrad Warwick an excellent dealership to deal with. The staff are always friendly & helpful, offering a brew & some breakfast while you wait. My only gripe would be it can be hard to speak to someone in the service department, but if you request a call back, they will get back to you the same day, so its a minor inconvenience really. Would recommend them if you are in the market for a quality motorbike, with a quality service.
12 de agosto de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Thank you, Steve J, for your kind words and for taking the time to share your experience with Sytner BMW Motorrad Warwick. We’re delighted to hear you find our team friendly and welcoming, and that you appreciate the little extras like a brew and breakfast. We do apologise for any difficulty contacting the service department and appreciate your understanding. It’s wonderful to know you’d recommend us for quality motorbikes and service. We look forward to welcoming you back again soon.
Very efficient service
Very efficient service, friendly and professional welcome and was well looked after while my bike was being serviced.
15 de julho de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Dear Neil, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you found our service efficient and that our team provided a friendly and professional welcome. It’s wonderful to know you felt well looked after while your bike was being serviced. Your feedback is greatly appreciated and motivates us to maintain the high standards our customers expect. We look forward to welcoming you back in the future. Best regards, The Sytner BMW Motorrad Warwick Team
Great service and support
Was really well looked after and got a great response and support. Callum was great and couldn’t do enough to keep me informed. The valeting team returned bike spotless and technician gave me bike back as expected, perfect.
15 de julho de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Dear Ron, Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that Callum and the team provided you with excellent support and kept you well informed throughout. It’s wonderful to know the valeting team returned your bike spotless and that the technician met your expectations perfectly. Your feedback is greatly appreciated, and we look forward to welcoming you back to Sytner BMW Motorrad Warwick in the future. Best regards, The Sytner BMW Motorrad Warwick Team
Called Service Manager over 100 times
Hi Thom
I would like to clarify that I never said I did not want to book the vehicle in.
The issue is that my car has now been back to BMW five separate times regarding the same vibration problem, and despite spending thousands of pounds, the issue still has not been resolved.
The first time the vehicle went in was for an MOT, where I explained there was a vibration issue. I was initially advised that the rear brakes were causing the problem, so they were replaced. When I collected the car, the vibration was still present.
I then returned the vehicle and was told the issue was due to the tie rods, which were replaced. Again, when I collected the car, the vibration remained.
The vehicle then went back again and I was advised the front brakes were the cause. These were also replaced, but once again the vibration continued.
Overall, the car has been back five times and has spent a total of approximately six weeks with BMW, yet it has been returned to me in exactly the same condition as before. This has been extremely upsetting and frustrating, especially considering the amount of money I have spent trying to resolve the issue.
This situation is now seriously affecting my mental wellbeing, as I still do not have a properly functioning vehicle despite repeated visits and repairs.
Please can someone contact me urgently to discuss this matter properly and advise on how BMW intends to resolve this ongoing issue.
17 de julho de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Dear Surj, We are truly sorry to hear about the ongoing issues with your vehicle. Our team has now been in contact with yourself to arrange a resolution for the fault on your vehicle. Kind regards, Sytner BMW Motorrad Warwick
Some improvement needed
As usual, the Motorrad staff are very helpful. The service provided was excellent. However, Sytner need to sort their telephone system out. I found it difficult to contact the Motorrad team, on several occasions, when i needed to.
30 de junho de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Dear Tony, thank you for your kind words regarding our Motorrad team and the excellent service you received. We are pleased to hear that our staff were helpful throughout your experience. We do apologise for the difficulties you encountered when trying to contact us by telephone. Your feedback is greatly appreciated, and we understand how important it is to have clear and easy communication. We hope to welcome you back to Sytner BMW Motorrad Warwick in the near future.
Booked my F800GT motorcycle in as the…
Booked my F800GT motorcycle in as the odometer reading had disappeared from the dash only to told the day before that my appointment had been changed to the following day due to no technician being available, which caused some problem for me as I was told they would have to keep the bike for diagnostic tests. My other half would not be available that day to to get me home so, Calam, the guy on the desk quickly resolved this by offering a replacement bike whilst mine was with them. I dropped mine off as scheduled and was given a wide choice as to which bike would get me home, mostly large and fast, the excellent current range offered by BMW.
Faced by the prospect of the stop start journey back on the HS2 infested M42 and not wanting to fall off, I wimped out, choosing the (great fun) little C400Gt scooter.
That afternoon, mine was back in good order and the scooter had to be returned. The diagnostic check had revealed “no issues” but the technician (sorry mate, cannot remember your name) had resolved it by (embarrassing to me) “other means”.
This experience left me feeling the staff were just so friendly, knowable and helpful.
Top marks. 5 stars.
29 de junho de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Thank you, Steve, for your kind words and detailed feedback. We’re delighted to hear that Calam and the team were able to assist you promptly and provide a suitable replacement bike during your visit. It’s great to know the technician resolved the issue efficiently, even if it was a little mysterious! Your appreciation of our friendly and knowledgeable staff means a lot to us. We look forward to welcoming you back to Sytner BMW Motorrad Warwick in the future. Safe riding!
THE ULTIMATE EXPERIENCE !
I’ve just purchased my nearly new BMW s1000xr from Sytner Motorrad in Warwick.
It was a faultless experience from start to finish.Dave Adlard looked after me from my initial phone call inquiry to my visit to the dealership to take delivery of my beautiful machine described perfectly by David who I’ve got say is the ultimate Professional,never felt pressured or rushed into the deal but at the same time was very knowledgeable and informative all the way through.
Many Thanks Dave you are a credit to the SYTNER BMW brand 👌
6 de junho de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Thank you, Andrew, for your fantastic review. We’re delighted to hear that Dave provided such a professional and knowledgeable service throughout your purchase of the BMW S1000XR. It’s wonderful to know you felt comfortable and never pressured during the process. Your kind words mean a great deal to us and to Dave personally. We hope you enjoy every moment on your beautiful new machine and look forward to welcoming you back to Sytner BMW Motorrad Warwick in the future. Safe riding!
Excellent service
Excellent service, attention to detail and accommodating. Waited with bike while service was completed.
Hospitality was great with very helpful team.
This is the third service I’ve had completed here and each time I can’t fault anything.
8 de junho de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Dear Guy, Thank you very much for your kind words and continued trust in Sytner BMW Motorrad Warwick. We are delighted to hear that our team’s attention to detail and hospitality have consistently met your expectations. It’s wonderful to know you felt well looked after during each service. Your positive feedback truly means a lot to us, and we look forward to welcoming you back for many more visits in the future. Best wishes, The Sytner BMW Motorrad Warwick Team
Customers service was excellent both…
Customers service was excellent both Sam and David couldn’t of been more helpful
30 de maio de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Dear ThePope Brindley, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Sam and David provided excellent customer service and were so helpful throughout your visit. It is always our aim to ensure every customer feels valued and well supported. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the whole team at Sytner BMW Motorrad Warwick. We look forward to welcoming you back in the future.
I was overcharged by £200.00 on some…
I was overcharged by £200.00 on some work! Yes they have apologised and refunded me the difference but if I hadn't filled out a customer survey I would still be £200 out of pocket. My advise would be to question every job and price and see a breakdown of the costs. And there was no good will gesture on their part as an apology, just a sorry it was our mistake!
29 de abril de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Dear Mr Bailey, We are sorry to hear about your experience and understand your frustration regarding the overcharge. We appreciate your feedback and apologise for any inconvenience caused. We strive to be transparent with all pricing and work carried out. We would like to invite you to contact our Aftersales Manager, Jody Boyle, at jodyboyle@sytner.co.uk to discuss your concerns further. Your satisfaction is important to us, and we hope to resolve this matter to your satisfaction. Kind regards, Sytner BMW Motorrad Warwick
quite good
Goncalo good to deal with and knowledgeable
lots of demo bikes
Telephone system poor and too hard to speak to a person
25 de maio de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Dear Rob, thank you for your kind words about Goncalo and our range of demo bikes. We are pleased to hear you found him knowledgeable and easy to deal with. However, we apologise for the difficulties you experienced with our telephone system. We appreciate your feedback as it helps us understand where improvements may be needed. Should you wish to discuss anything further, please do not hesitate to get in touch. We value your custom and hope to assist you again in the future.
Friendly professional service from the…
Friendly professional service from the team, pleasant welcome and refreshments whilst I waited for my bike to be serviced. A part was needed to be ordered for next day so an F900R was available for me, thanks you guys.
28 de abril de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Dear Simon, Thank you very much for your kind words and positive feedback. We’re delighted to hear you felt welcomed and comfortable during your visit, and that the team provided a friendly and professional service. It’s great to know the courtesy bike helped while your part was being ordered. Your support means a lot to us, and we look forward to assisting you again in the future. Best wishes from all of us at Sytner BMW Motorrad Warwick.
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