My R1250RS had been notifying me that was due a service for a while so visited Warwick Motorrad to book it in. I was welcomed in the bike parking area by a familiar face from their sales team who... Ver mais
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Veja o que dizem as avaliações
When I first went in I spoke to the manager Dave and the he introduced me to Neil who dealt with me for the rest of my process through payment and handover.the experience was very thorough. As my firs... Ver mais
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From initial enquiry to handover, the whole team at Motorrad Warwick were faultless, listening to what I was looking for in a bike, to getting to the deal I was happy with. If you're in two minds wh... Ver mais
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Rang yesterday (direct line to Callum is better than switchboard) and got rear tyre replaced this afternoon, confirmed this morning it had arrived. Callum friendly & helpful, got me a coffee even th... Ver mais
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Detalhes da empresa
Escrito pela empresa
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informações de contato
Fusiliers Way, CV34 8DD, Warwick, England, Reino Unido
- 01926333866
4,5
Excelente
56 avaliações
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Friendly professional service from the…
Friendly professional service from the team, pleasant welcome and refreshments whilst I waited for my bike to be serviced. A part was needed to be ordered for next day so an F900R was available for me, thanks you guys.
28 de abril de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Dear Simon, Thank you very much for your kind words and positive feedback. We’re delighted to hear you felt welcomed and comfortable during your visit, and that the team provided a friendly and professional service. It’s great to know the courtesy bike helped while your part was being ordered. Your support means a lot to us, and we look forward to assisting you again in the future. Best wishes from all of us at Sytner BMW Motorrad Warwick.
BMW Motorrad Warwick deliver despite Sytner sabotage
Due to the efforts of David Adlard and his team the service I received on the day was excellent. This was however despite the ridiculous Sytner automated booking system which is useless, annoying, frustrating and should be binned at the first opportunity
1 de maio de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Dear Byron, thank you for your kind words regarding the excellent service provided by David Adlard and his team. We are delighted to hear that they made your visit a positive experience. However, we sincerely apologise for the frustration caused by our automated booking system. We appreciate your honest feedback and understand how important a smooth and user-friendly process is. Your comments are invaluable in helping us recognise areas where we can improve. Thank you once again for sharing your thoughts.
Alexander Hogg was exceptionally…
Alexander Hogg was exceptionally patient and very thorough - excellent customer service.
23 de maio de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Dear Mr Allen, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Alexander Hogg provided you with patient and thorough assistance, reflecting the high standard of customer service we strive to maintain. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the entire team. We look forward to welcoming you back to Sytner BMW Motorrad Warwick in the future. Kind regards, The Sytner BMW Motorrad Warwick Team
Was great
Was great. Callum is really nice to deal with. Very polite and explains things really well. Good sense of humour too.
22 de maio de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Thank you very much for your kind words, Jonathan. We’re delighted to hear that Callum provided such a positive experience and that his politeness and clear explanations made a difference. It’s always wonderful to know that our team’s sense of humour and approachability are appreciated as well. Your feedback means a great deal to us and encourages us to continue delivering excellent service. We hope to welcome you back to Sytner BMW Motorrad Warwick in the future. Thanks again for sharing your experience.
Great service from G
Great service from G
great experience all round
16 de maio de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Dear Stuart, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you had a great experience and received excellent service from G. It is always our aim to provide the highest standard of care and attention to all our customers. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the entire team. We look forward to welcoming you back in the future. Best regards, Sytner BMW Motorrad Warwick Team
Professionalism
Good communication, generous hospitality, excellent workmanship. All over professionalism.
22 de maio de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Dear Chas, Thank you very much for your kind words. We are delighted to hear that you appreciated our communication, hospitality, and workmanship. It is always our aim to provide a professional and welcoming experience for all our customers. Your positive feedback means a great deal to the entire team here at Sytner BMW Motorrad Warwick. We look forward to welcoming you back in the future and continuing to meet your expectations with the highest standards. Best regards, The Sytner BMW Motorrad Warwick Team
I can’t recommend BMW Motorrad Warwick…
I can’t recommend BMW Motorrad Warwick highly enough, they delivered outstanding customer service.
I purchased an S1000RR last week from another dealer, but unfortunately it was delivered with the rev limiter still active. Not ideal on a bike like the S1000RR! I called BMW Motorrad Warwick and explained the situation.
Both Dave and Callum were fantastic. They understood exactly what I needed, and managed to get me booked in the very next day. They quickly removed the limiter and had the bike running perfectly.
Their professionalism, speed, and friendly attitude made what could have been a frustrating experience into a really positive one.
Highly recommended!
22 de maio de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Thank you, Aeddan, for your kind words and for taking the time to share your experience. We’re delighted to hear that Dave and Callum were able to assist you promptly and resolve the issue with your S1000RR. It’s wonderful to know that our team’s professionalism and friendly approach helped turn a frustrating situation into a positive one. Your recommendation means a great deal to us, and we hope you continue to enjoy your bike to the fullest. Safe riding!
Services advisor was great
Services advisor was great, understood all my concerns, I even got breakfast
Thank you
Craig
29 de abril de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Dear Craig, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that our service advisor was able to understand all your concerns and that you enjoyed the breakfast. It’s always our aim to provide a welcoming and attentive service to all our customers. Your positive feedback is greatly appreciated and motivates us to continue delivering the highest standards. We look forward to welcoming you back to Sytner BMW Motorrad Warwick in the future. Best regards, The Team
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Dear David, Thank you very much for your kind words and for taking the time to leave such a positive review. We are delighted to hear that you experienced excellent customer service at Sytner BMW Motorrad Warwick. It is always our aim to provide a welcoming and professional environment for all our customers. Your feedback is greatly appreciated and serves as a wonderful encouragement to our entire team. We look forward to welcoming you back in the future. Best regards, The Sytner BMW Motorrad Warwick Team
Flexible and accommodating re service…
Flexible and accommodating re service time on the day to allow me to wait in the showroom and leave for work. Offered a lovely croissant and coffee.
14 de maio de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Dear Omer, Thank you very much for your kind words. We’re delighted to hear that our team at Sytner BMW Motorrad Warwick was able to accommodate your service time and make your visit comfortable. It’s great to know you enjoyed the croissant and coffee while waiting in the showroom. Your positive feedback means a lot to us, and we look forward to welcoming you back in the future. Best wishes, The Sytner BMW Motorrad Warwick Team
Happy with tyre replacement
Rang yesterday (direct line to Callum is better than switchboard) and got rear tyre replaced this afternoon, confirmed this morning it had arrived. Callum friendly & helpful, got me a coffee even though machine playing up and a croissant, took 1 hour for work, kept informed.
Seating whilst waiting not overly comfortable on stools but adequate (my choice not to leave bike and return when done)
20 de maio de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Dear Jay, thank you for your thoughtful review. We’re pleased to hear Callum provided friendly and helpful service, and that your rear tyre replacement was completed efficiently. It’s great to know you felt well informed throughout the process. We appreciate your understanding regarding the seating arrangements and are glad they were adequate for your wait. Your feedback is valuable to us, and we hope to continue providing a positive experience whenever you visit Sytner BMW Motorrad Warwick. Safe riding!
What happened to being able to call the…
What happened to being able to call the service department and speak to someone that could take a booking. Instead now they have this annoying 3 option of web, WhatsApp, and leave a voice note.
Rubbish experience!
19 de maio de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Dear Steve, We apologise for the frustration caused by the changes to our service booking process. We understand that speaking directly to someone can be preferable, and we appreciate your feedback regarding the new options. Your experience is important to us, and we would like to invite you to contact our Aftersales Manager, Jody Boyle, at jodyboyle@sytner.co.uk to discuss your concerns further. Thank you for bringing this to our attention. Kind regards, Sytner BMW Motorrad Warwick
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Dear Christopher, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you found our service straightforward and efficient. It is always our aim to provide clear and honest communication to make your visit as smooth as possible. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to our entire team. We look forward to welcoming you back to Sytner BMW Motorrad Warwick in the future. Best regards, The Sytner BMW Motorrad Warwick Team
Very welcome
Very welcome, clear explanation of the process, timely. the staff were friendly.
14 de abril de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Dear Scott, Thank you very much for your kind words and positive feedback. We are delighted to hear that you found our team friendly and the process clear and timely. It is always our aim to provide a welcoming and straightforward experience for all our customers. Your appreciation means a great deal to us, and we are pleased that we could meet your expectations. We look forward to welcoming you back to Sytner BMW Motorrad Warwick in the future. Best regards, The Sytner BMW Motorrad Warwick Team
Great service experience
Great service, friendly, welcoming staff who are happy to help in any way
8 de abril de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Dear Ian, Thank you ever so much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that you found our team friendly, welcoming, and happy to assist in any way. It’s always our aim to provide excellent service and make every visit a positive one. Your feedback truly means a lot to us, and we look forward to welcoming you back to Sytner BMW Motorrad Warwick in the future. Best wishes, The Sytner BMW Motorrad Warwick Team
GS Adventure spring clean
Bike was dropped in for service . As soon as booked in , I was offered a drink as I was waiting. Within 10 minutes the technician was ok to talk me through some changes to the original plan as I had not achieved the mileage needed
7 de abril de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Thank you, Andy, for your kind words and for taking the time to share your experience. We’re delighted to hear that you felt welcomed and comfortable during your visit, and that our technician was able to discuss the service plan with you promptly. It’s important to us that every customer feels well informed and looked after. We truly appreciate your positive feedback and hope to continue providing you with excellent service in the future. Safe riding!
could not get through to book a service…
could not get through to book a service on what app does not take phone calls for service so frustrating i cannot see how they keep business in that department
7 de abril de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Dear Chris, We apologise for the frustration you have experienced trying to book a service with us. We appreciate your feedback regarding the difficulty in reaching us by phone and understand how this can be inconvenient. We would like to invite you to contact our Managing Director, Andy Clements, at andyclements@sytner.co.uk, who will be happy to assist you further and address your concerns personally. Thank you for bringing this to our attention. Kind regards, Sytner BMW Motorrad Warwick
It was a rather cold morning when I…
It was a rather cold morning when I arrived and Callum made sure i had hot coffee and a fresh pastry before we started the service check-in. Callum was very accommodating and was able to quickly organise a loan bike due to an issue with wrong oil filter being ordered. Bike serviced next day and was called as soon as it was ready to be collected.
4 de março de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Thank you, Mark, for your kind words. We’re delighted to hear that Callum made you feel welcome on a chilly morning and that the loan bike arrangement helped minimise any inconvenience. It’s great to know the service was completed promptly and that you were kept informed throughout. Your feedback is very much appreciated, and we’re pleased you had a positive experience with us at Sytner BMW Motorrad Warwick. We look forward to welcoming you back in the future.
Alex was very friendly
Alex was very friendly, made the process very easy.
Nothing was to much trouble.
Bike all arrived as it should have
Great process from start to finish
5 de março de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Dear Mrs Milner, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Alex was friendly and made the process straightforward for you. It’s wonderful to know that everything arrived as expected and that you found the entire experience from start to finish to be great. Your feedback is truly appreciated, and we hope you continue to enjoy your bike for many miles to come. Best wishes from all of us at Sytner BMW Motorrad Warwick.
Callum and Goncalo were very…
Callum and Goncalo were very knowledgeable and helpful
4 de março de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner BMW Motorrad Warwick
Dear Peter, Thank you very much for your kind words. We are delighted to hear that Callum and Goncalo were able to provide you with knowledgeable and helpful service. It is always our aim to ensure every customer feels supported and well-informed throughout their experience with us. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the team. We look forward to welcoming you back to Sytner BMW Motorrad Warwick in the future. Best regards, The Sytner BMW Motorrad Warwick Team
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