Considering changing my car and wanted to see what Geely had to offer. Great customer service from Simon who showed me all the available options then took me on a test drive, pointing out the diff... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Considering changing my car and wanted to see what Geely had to offer. Great customer service from Simon who showed me all the available options then took me on a test drive, pointing out the diff... Ver mais
A empresa respondeu
Arrived 5pm after work to view a Lexus I'd seen online. Stood in the entrance for a good 10mins, ignored by several staff who all saw me waiting. At least 3 walked right past me, without acknowled... Ver mais
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Simon Mills and Jamie Lowe were excellent. We had a terrible experience with the previous company especially the after sales. Simon has helped build the bridge to redemption with showing us the new Ge... Ver mais
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Just collected a brand new (to me) car from Sytner Select Nottingham. What a fantastic facility, yes you could find car cheaper but it’s unlikely you would get better quality. Staff were fantastic (th... Ver mais
A empresa respondeu
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Unit 1 Enterprise Way, NG2 1EN, Nottingham, Reino Unido
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Excellent service as always from Normunds Allens and Jamie Lowe. Second car from them, very happy, they really go above and beyond getting me on the road the same day I viewed the car.

Resposta da Sytner Group - Sytner Select Nottingham
When enquiring about a car the first question asked is how you are paying for it. The sales team are more interested in their kick back commission from selling you the finance than they bare in finding you the right car. the cars are not presented well at all, dirty interiors, dents, scratches, damaged wheels, of course they tell you they will do all the repairs - after you have paid your deposit of course. The sales team lack experience and every question we asked they needed to revert to either Google or go and find the answer, even for basic questions. We looked at a number of cars, you will find the Sytner purchase invoice in the glove box along with the LogBook with the previous owners full details, which is very bad data protection. A car advertised at £24,000 they had paid £13000 for, that's some mark up. We walked away from Sytner Select, main reason being transparency of pricing, quality of cars presented, poor customer service and a general feel of hard sell.

Resposta da Sytner Group - Sytner Select Nottingham
Viewed a car advertised at £18,400 and test drove it at that price. When I later called to place a deposit, I was told the price had increased to £19,200.
I understand prices can change, but this was disappointing given I was ready to proceed based on the advertised price.
Experience has left me hesitant to deal with Sytner Group again.

Resposta da Sytner Group - Sytner Select Nottingham
Allens was great. Fast and to the point, made buying the car easy.

Resposta da Sytner Group - Sytner Select Nottingham
I dealt with both Adam and Allen who were great from the beginning when test driving the car and then going through the sale process. They made it stress free and enjoyable and answered any questions we had. They both made the whole process seamless and couldn't do enough to help, even if we encountered any issues. Would definitely recommend!

Resposta da Sytner Group - Sytner Select Nottingham
I recently purchased a Mercedes A200 AMG of Allens, Sales and Adam, Manager in the Nottingham store. Allens was the main contact from the start. He was helpful, detailed, considerate throughout. He provided a detailed video and photographs of the car, showcasing the car, which enabled me to make the
decision to buy. He remained present throughout with communication in store and during the preparation stage before I got the car. He provided a professional manner throughout ensuring I was happy. Great knowledge of the car. Great service provided and follow up afterwards, which was also helpful with my query.
Also, Adam was involved in the purchasing and financial stage. He explained everything in detail of the stages until completion. He was professional, courteous, efficient and knowledgeable.
Good service from Synter.

Resposta da Sytner Group - Sytner Select Nottingham
Couldn’t be happier with the experience of purchasing through Sytner Select. From start to finish, everything was seamless and genuinely enjoyable. We were looked after by the amazing Hannah and James at the Nottingham branch, who were not only incredibly friendly and approachable but also extremely knowledgeable and professional.
They both went above and beyond to ensure our needs were fully understood and met, taking the time to answer every question and making sure we felt confident and comfortable at every stage of the process. Nothing ever felt rushed or pressured — just honest, helpful guidance throughout.
Their attention to detail, clear communication, and genuine care really set them apart. It’s rare to come across service like this, and they made what can sometimes be a stressful experience feel easy and exciting.
A huge thank you to Hannah and James for their outstanding support — they are a real credit to Sytner Select. I wouldn’t hesitate to recommend them to anyone looking for a top-class car buying experience

Resposta da Sytner Group - Sytner Select Nottingham
From the moment we walked in to just talk numbers and ideas, we were greeted by Adam and Jack Lee who were welcoming and very pleasant. Nothing was pushed or forced, we went at our own speed and came to the right deal that suited us.
Unfortunately on the day of change over, our current car broke down, after speaking with Adam and Jack, we still managed to get the deal done, nothing was too much trouble.
Will definitely be back. Such a pleasure

Resposta da Sytner Group - Sytner Select Nottingham
Allen and Adam were really helpful with us. Low pressure and relaxed. Would recommend. Thank you!

Resposta da Sytner Group - Sytner Select Nottingham
Great experience with Simon and Ash. Throughout the whole experience we were looked after and kept updated. Brilliant service

Resposta da Sytner Group - Sytner Select Nottingham
From my first contact with George and Hannah through to collecting the car yesterday I've had excellent service.
Very helpful, inspired me to buy without being pushy.

Resposta da Sytner Group - Sytner Select Nottingham
Absolutely great experience buying a new car from Sytner Nottingham.
Brayden Williams and Declan Francis helped me through this process, explaining everything clearly and were happy to answer any questions I had.
Would absolutely recommend!

Resposta da Sytner Group - Sytner Select Nottingham
Jack and Declan helped my partner by her car, very friendly and professional throughout

Resposta da Sytner Group - Sytner Select Nottingham
Goerge was a good lad we certainly has some surprises alone the way but grate customer service good sales and I got a good car and a good rate

Resposta da Sytner Group - Sytner Select Nottingham
Has anyone else ever bought a car from Sytner Group ? On the face of it a hugely impressive outfit. Shiny clean cars; only matched by the shinier white teeth their sales persons posses. On the face of it a great operation. Scratch underneath and oh dear. Buy a car; everything is rosy. But if it goes wrong. Uh oh! This is where you see a car company for what it really is. Do they care……. No. Of course they don’t; you’ve already bought the car. On to the next sale. I guess . The cars are immaculate. The sales person is superbly professional and in no way pushy… albeit they lack knowledge of the cars they are selling. But that’s all forgivable isn't it? Yes the car is a little over priced but it’s got a five year warranty and break down cover and a pretty little bag will be sent to protect your car? The bag never arrived by the way, despite being chased. THANK GOODNESS the warranty did because I have made use of that more than that sales team presumably make use of their Colgate subscriptions.
So; why the rant? It’s the lack of customer service that gets me the most - I’m a patient guy but I do expect at least acknowledgement from a company when I contact them; and to be clear my contact was calm and polite and to three separate people. Still nothing, hence…, this.
Of course, THIS, won’t do anything. It’s just words. They won’t say sorry; they won’t offer me some Compensation. I doubt they will even send me that pretty little bag they promised me last summer. They will just take advantage of the next person.

Resposta da Sytner Group - Sytner Select Nottingham
From start to finish Jordan & Hannah couldn’t of been any more welcoming and helpful, Both did separate things for me to find the perfect car, took me out on a test drive, explained everything very thoroughly, went through all options to getting a new car, I’m not very good with cars and technology although they helped me pick the perfect car and explained all the difference between the type of car I wanted, they never tried to oversell, they listened to me and what I had in mind, very friendly and professional people! I will definitely be back when I’m ready for a new car! I couldn’t be more grateful! Would highly recommend

Resposta da Sytner Group - Sytner Select Nottingham
Very professional. Quality car could not fault car or company would be my go to in the future

Resposta da Sytner Group - Sytner Select Nottingham
I've had 2 cars from here, the first was a total lemon but they looked after me properly. Hence why I went back, amazing how looking after people brings repeat business. The second one an Audi A8 has been nothing but problems from about 2 weeks after I bought the car. It's been in 3 times and Sytner Select have completed work that they shouldn't have. Unbeknownst to them and their "master tech" the A8 has a "sealed for life" gearbox. These are only to be serviced is a diagnosis deems so, it's not a first stage repair on this car. They charged me £500 and my car still wasn't fixed. I gave in and took it to a main dealer as nobody else was happy to look at an A8 gearbox and they won't touch it as they haven't a clue why or what Sytner have done. I've been nothing but polite but now David Mullen is ignoring my emails. Buying a new car is only fun if you don't need to do it. I didn't rush the purchase, it took a month to find the car I wanted and I felt comfortable going back to Sytner group. Lesson learnt and be warned.

Resposta da Sytner Group - Sytner Select Nottingham
Friendly staff good service .Keep you updated with calls and video of your cars MOT .

Resposta da Sytner Group - Sytner Select Nottingham
Allen was a great salesman. Jamie was great with explaining things. Overall a stress free experience

Resposta da Sytner Group - Sytner Select Nottingham
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