Sytner Group - Sytner Select Nottingham Avaliações 

1.698
•
O TrustScore é 4 de um total de 5

4,2

Unit 1 Enterprise Way, NG2 1EN Nottingham, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Considering changing my car and wanted to see what Geely had to offer. Great customer service from Simon who showed me all the available options then took me on a test drive, pointing out the diff... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Arrived 5pm after work to view a Lexus I'd seen online. Stood in the entrance for a good 10mins, ignored by several staff who all saw me waiting. At least 3 walked right past me, without acknowled... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Simon Mills and Jamie Lowe were excellent. We had a terrible experience with the previous company especially the after sales. Simon has helped build the bridge to redemption with showing us the new Ge... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Just collected a brand new (to me) car from Sytner Select Nottingham. What a fantastic facility, yes you could find car cheaper but it’s unlikely you would get better quality. Staff were fantastic (th... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. também em
  3. Revendedora de carros usados

Escrito pela empresa

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Informações de contato

  • Unit 1 Enterprise Way, NG2 1EN, Nottingham, Reino Unido

  • 0115 934 1414

4,2

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,2

Todas as avaliações

(1.698)

13.345 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

I purchased a 2 year old Puma in Nov…

I purchased a 2 year old Puma in Nov 2024 which was sold to me with a full service history. When I signed up to the Ford App there was no service recorded. I made numerous phone calls to speak to a manager and was diverted to an answer phone but my messages went unanswered. I eventually got to speak to Lisa Thorneywork who said she would chase it up with the garage that it came from. Fast forward nearly a year and hardly any returned calls or emails and I had to pay for another service to validate my warranty with Ford because the car developed a steering issue. If you are looking for good customer services I would recommend going elsewhere.

9 de novembro de 2025
Avaliação não solicitada
logotipo da Sytner Group - Sytner Select Nottingham

Resposta da Sytner Group - Sytner Select Nottingham

Dear Sally, We are sorry to hear about your disappointing experience regarding the service history and communication issues. Providing accurate information and attentive customer care is very important to us, and it is regrettable that we fell short in this instance. We appreciate your feedback as it highlights areas where we need to improve. We sincerely apologise for any inconvenience caused and thank you for bringing this matter to our attention. Kind regards, Sytner Select Nottingham

Avaliado com 5 de um total de 5 estrelas

Excellent Company

I purchased a used car 1 year ago and the service was excellent. This week I had a call from their sales dept. to ask how I was getting on with the car. I am extremely pleased with both the transaction and the follow up. They also dealt with a warranty issue very professionally. I would definitely deal with them again.

7 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really helpful and friendly and made to feel welcome

From my very first phone conversation, I felt like I was being listened to. Nothing was too much trouble for them Daniel was an absolute star. He was happy to keep bringing cars until I found the one that would suit what I needed in the way of boot space and accessibility. Right the way through to picking the car up and driving away I was made to feel welcomed and listened to the whole time. An added bonus is that their carpark has lots of space to park in while to look round unlike other local sales sites. Thank you Daniel, you are doing a great job.

30 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional Service from Jack Lee at Sytner Select Nottingham

Recently purchased a Ford Focus from Sytner Select Nottingham, and I want to give full credit to Jack Lee for an outstanding experience. From start to finish, Jack was professional, friendly, and incredibly attentive. He catered the service to my needs, made me feel completely comfortable throughout the process, and took the time to explain every step clearly, ensuring I fully understood what I was signing and purchasing. Thanks to Jack, the entire experience was smooth and stress-free. Highly recommend reaching out to him if you’re looking to buy a car! - Leela

30 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

M.O.T failure

Only used Sytners for my M.O.T as had bought my car there 2 yrs ago n was told I get a free M.O.T every year for as long as I own the car but I certainly not be bothering again. When I fetched my car, I was told my car was very dangerous n had failed but they could do the work that day, £1,250, I had to sign a disclaimer when I said I was taking my car without work being done. Took my car to garage ive used for over 20 yrs n lo n behold that very day, it passed its M.O.T. Apparently it only needed a new tyre n new brake pads which they did there & then. Things that definitely didn't need doing were put on Sytners list so will not be using them again.

28 de outubro de 2025
Avaliado com 5 de um total de 5 estrelas

Recently purchased a tesla from sytner…

Recently purchased a tesla from sytner select, Nottingham! Amazing service from start to finish from all staff, special mention to Jack Lee who went above and beyond to ensure we had a great experience - assett to the team!

Thank you xx

Jen and David kolodynski

16 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Zayn was top tier

Zayn was the member of staff that looked after us and his whole attitude and service was brilliant from start to finish. It started raining so Zayn asked us to wait inside and bought the 3 vehicles inside so we could compare all of them side by side and keep dry. He explained everything thoroughly and made sure all options were available to us. Would highly recommend to all and family members will definitely be coming here. Keep up the high standards Zayn, you made the whole process smooth

19 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Loved the service Jamie and Dan are the…

Loved the service Jamie and Dan are the boys to go to. Excellent service from both Syntner Select defo go...if they got me coming from London they are definitely the one to go to. And smell fantastic 😍

18 de outubro de 2025
Avaliação não solicitada
logotipo da Sytner Group - Sytner Select Nottingham

Resposta da Sytner Group - Sytner Select Nottingham

Thank you for your glowing review! We are delighted to hear that you had a fantastic experience with Jamie and Dan at Sytner Select Nottingham. Our team takes great pride in providing excellent service and it's wonderful to know that we have exceeded your expectations. We are honoured to have earned your trust and we are thrilled that you travelled all the way from London to visit us. We hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

How things have changed for the better!

I have bought cars through CarShop in the past and always felt I was being sold the finance and not the Car. Now under the Sytner Group banner things are surprisingly different. Jack Lee in particular was an amazing find at the Nottingham branch. From the first second he was helpful and welcoming and spent time with us and became an essential part of me going through with the purchase. Adam and Lisa were also on the ball and again made the experience well worth the trip up from Oxford.

7 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Allens Normunds

Allens Normunds, very professional. A top top guy! Very respectful, considers and listens to the customer. Did not rush or pressure me during the whole process. There were little things to sort out which he rectified promptly efficiently ensuring I am 100% happy.
I have met many servicemen but Allens is right up there with one of the best.
Anyone looking on purchasing, enquiring about a car, any car related services, please ask for Allens Normunds and You can thank me later.

10 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I recently brought a car from James and…

I recently brought a car from James and he was absolutely incredible, he understood what I wanted and was extremely helpful in helping me walk away with the right car. The manager ash was also very helpful in helping me understand all the legal documents. All in all great experience thank you!!!

9 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Extremely professional and efficient

Extremely professional and efficient. Special mention to Jack Riley from Sytner Select Nottingham who supported us along the whole process, from choosing the car to driving it away. Very much appreciated.

3 de outubro de 2025
Avaliação não solicitada
logotipo da Sytner Group - Sytner Select Nottingham

Resposta da Sytner Group - Sytner Select Nottingham

Thank you for your glowing 5-star review, Alexis G! We are delighted to hear that you had a professional and efficient experience at Sytner Select Nottingham. We are especially pleased to hear that Jack Riley provided exceptional support throughout the entire process, from helping you choose the perfect car to driving it away. We truly value your appreciation and are honoured to have earned your trust. Thank you for choosing Sytner Select Nottingham. We look forward to serving you again in the future.

Avaliado com 4 de um total de 5 estrelas

Very positive experience with Nat

3 de setembro de 2025
Avaliação não solicitada
logotipo da Sytner Group - Sytner Select Nottingham

Resposta da Sytner Group - Sytner Select Nottingham

Thank you for taking the time to leave a review, Andrew. We are delighted to hear that you had a positive experience with Nat at Sytner Select Nottingham. Our team strives to provide exceptional service to all of our customers, and we are glad that Nat was able to make your experience a great one. We appreciate your support and hope to see you again in the future. Thank you for choosing Sytner Select Nottingham.

Avaliado com 5 de um total de 5 estrelas

Very good customer service

Arun was the representative that was helping us to buy a car. He understood what we needed and worked quickly and efficiently to help us get what we was looking for. He was able to answer any questions we had and if he wasn't sure he was prompt in finding out the answers for us.

27 de setembro de 2025
Avaliação não solicitada
logotipo da Sytner Group - Sytner Select Nottingham

Resposta da Sytner Group - Sytner Select Nottingham

Thank you for your kind words, Laura. We are delighted to hear that Arun provided you with exceptional service during your car buying experience at Sytner Select Nottingham. Our team takes pride in understanding our customers' needs and ensuring a smooth and efficient process. We are glad that Arun was able to answer all your questions and provide prompt assistance. We appreciate your support and look forward to serving you again in the future. Thank you for choosing Sytner Select Nottingham.

Avaliado com 5 de um total de 5 estrelas

Very professional company

Very professional company, staff really friendly and accomodating. The person dealing with my sale was really patient, didn't rush or pressure me and was available pre and post sale to deal with queries. I would recommend them and when the time comes to look for a new car I will be in touch. The cars and showroom look great too and clearly prepared well.

25 de setembro de 2025
Avaliação não solicitada
logotipo da Sytner Group - Sytner Select Nottingham

Resposta da Sytner Group - Sytner Select Nottingham

Thank you for your kind words and positive review of Sytner Select Nottingham. We pride ourselves on providing a professional and friendly service to all of our customers. Our team is dedicated to ensuring a stress-free and enjoyable car buying experience, and we are delighted to hear that you felt well taken care of. We appreciate your recommendation and look forward to assisting you with your future car needs. Our showroom and cars are always prepared to the highest standard, and we are glad that you noticed. Thank you for choosing Sytner Select Nottingham.

Avaliado com 5 de um total de 5 estrelas

Helpful friendly staff here

Helpful friendly staff here. Nothing is too much trouble for them. Even coming in to work on there day off to ensure a smooth handover! Would definitely use them again & can recommend them without a doubt. 10 out of 10 from me!

27 de setembro de 2025
Avaliação não solicitada
logotipo da Sytner Group - Sytner Select Nottingham

Resposta da Sytner Group - Sytner Select Nottingham

Thank you for your glowing review, Sandra! We are delighted to hear that our team at Sytner Select Nottingham provided you with helpful and friendly service. Our staff always goes above and beyond to ensure a smooth handover, even if it means coming in on their day off. We are honoured to have earned a 10 out of 10 from you and we look forward to the opportunity to assist you again in the future. Thank you for recommending us.

Avaliado com 4 de um total de 5 estrelas

In today for a service with my M2

In today for a service with my M2. As always the service department were extremely friendly and professional with every aspect to include a detailed video from Samual, my vehicle technician. Also discussed possible options with exchanging the car next year with Trevor, who again was professional friendly and extremely knowledgeable. Sadly I asked on two separate occasions for a coffee from the receptionist ladies, but none ever came, which is shocking from such an established main dealer. Thank you to the service department and Trevor in sales.

Jonathan caudwell

1 de outubro de 2025
Avaliação não solicitada
logotipo da Sytner Group - Sytner Select Nottingham

Resposta da Sytner Group - Sytner Select Nottingham

Thank you for your positive review, Jonathan. We are glad to hear that you had a great experience with our service department and that our team was friendly and professional. We apologise for the lack of coffee and will ensure this is addressed in the future. Thank you for choosing Sytner Select Nottingham.

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