Israr ahmed, showed us around the forecourt taking notes of what we liked and disliked what requirements we had and showed us what was most suitable. Extremely friendly honest and chatty, allowed us t... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
PROFESSIONAL SERVICE RECEIVED We went to see a vehicle and the Salesman was very Professional Polite and Non Pushy at all.He left us to it and told us if we needed him just give a shout out.I highl... Ver mais
Came to wakefield branch today to look at with the prospect of purchasing a car. Ryan was our sales guy. Very helpful, pleasant, polite, patient and professional throughout.
Brilliant and professional service from Kyle and Luke. Having experienced some tech issues making payment both helped out and were so patient. We were fully informed about the car and any extras we... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informações de contato
325 Barnsley Road, WF2 6EH, Wakefield,, Reino Unido
- 01924 242422
4,5
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Friendly and very helpful
Friendly and very helpful. Explained everything we needed to know. No pressure into buying.. No pressure to leave at closing time. Our experience couldn't have been better.. Thank you very much for all your help
4 de maio de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Select Wakefield
Dear Sue - Thank you ever so much for your kind words. We’re delighted to hear that you found our team friendly and helpful throughout your visit. It’s wonderful to know that you felt no pressure and that everything was clearly explained to you. Your positive experience means a great deal to us, and we truly appreciate you taking the time to share your feedback. We hope to welcome you back to Sytner Select Wakefield in the future. Best wishes, The Sytner Select Wakefield Team
Excellent customer service
Very well looked after by all staff, particularly Yvonne and Tyler who made the car buying process as smooth as possible, with a smile!
2 de maio de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Select Wakefield
Dear Alex, thank you ever so much for your kind words. We are delighted to hear that Yvonne and Tyler made your car buying experience smooth and enjoyable. It’s wonderful to know that our team’s friendly approach left a positive impression. Your feedback truly means a lot to us and encourages everyone to continue providing excellent service with a smile. We hope you are thoroughly enjoying your new car and look forward to welcoming you back in the future. Best wishes, The Sytner Select Wakefield Team
Friendly welcome as soon as you walked…
Friendly welcome as soon as you walked in, we had reserved a car & had a call prior to us visiting.
Yvonne was knowledgeable & not pushy, the whole process of valuation of our car & getting us the best price was streamline.
We would definitely recommend Yvonne & her colleagues.
3 de maio de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Select Wakefield
Dear Emma, thank you very much for your kind words and for taking the time to share your experience with us at Sytner Select Wakefield. We are delighted to hear that Yvonne and the team provided a friendly, knowledgeable, and pressure-free service throughout your visit. It’s wonderful to know the valuation process was smooth and that you felt well looked after. Your recommendation means a great deal to us, and we truly appreciate your support. Kind regards, The Sytner Select Wakefield Team
Should have walked away initially…
Should have walked away initially rather than purchasing the vehicle. After my husband rang them he was assured that the vehicle was Audi used approved by the sales person on the end of the phone. So we arranged to make the journey to go see it. On arrival the vehicle was not prepared they threw water over it to try and get rid of muck. Still we took it out and it was the car for me based on it would be fully cleaned wheels sorted etc. 8 hours we spent there that day. On driving home a warning light came on to pull over due to all tyres having pressure loss. The car tried to drag me across the motorway. We contacted them the following day, for the person on the end of the phone to say it was a female driving yes. How very unprofessional. My husband had taken the car out afterwards and still it was doing the same to him.
They agreed to look at the car, they found the suspension needed replacing, they also said they would look into the licences the car needed that were not active(we were not made aware of these by the dealer prior to purchase) it took them days to provide a HPI report that they said they would email On the day of purchase. After sales was shocking particularly Katie Rhodes. Does not return calls, never appears to be at her desk. Does not seem to care that we spent a very large amount of money on a vehicle, she is rude, abrupt and has zero customer service skills. On repairing the vehicle she insisted that the courtesy car had to be back before we were able to physically get there which she was advised the earliest day we could get due to work shifts. I hen I advised I would reject the vehicle as still within the period she said that is for mechanical faults. Suspension is wear and tear. The fact I should not have been sold a vehicle that needed this doing does not seem to matter.
When we arrived to collect the car it was filthy, rubbish left inside my husband had asked if they could clean it for when we collected seen as the whole experience had been not great for me collecting a new car. They advised they would do. I would not buy anything from these people ever again. Avoid they don’t care once they have your money
29 de abril de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Select Wakefield
Dear Adele, we are truly sorry to hear about your disappointing experience with Sytner Select Wakefield. This is not the standard of service we aim to provide, and we understand your frustration regarding the vehicle condition and aftersales support. We will make sure our team reach out and get in contact with you, we would like to be able to resolve the issues you have raised and turn around the experience so far. Thank you for your feedback.
Absolutely great until you buy then…
Absolutely great experience with sales but after sales service has been shocking.
Already tried to contact him and guess what. No response!
After sales journey! More like white knuckle ride.
SS Ignored multiple attempts to resolve my issue. Absolute shower
28 de abril de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Select Wakefield
Dear A Cotton, we are sorry to hear that your experience with our after-sales service did not meet your expectations. At Sytner Select Wakefield, we strive to provide excellent support throughout the entire customer journey. We would like to invite you to contact our Head of Aftersales, Paul Schofield, at paulschofield@sytner.co.uk, to discuss your concerns further. Your feedback is important to us, and we hope to have the opportunity to address the issues you have encountered. Kind regards, Sytner Select Wakefield Team
Great customer service
Great customer service. Yvonne and Herbie dealt with my car purchase today and couldn't do enough to help. From start to finish the process was easy. Highly recommended if you're looking to buy a new or used vehicle.
24 de abril de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Select Wakefield
Thank you very much for your kind words and positive feedback. We are delighted to hear that Yvonne and Herbie provided excellent customer service and made your car purchase straightforward and enjoyable. It’s wonderful to know that the entire process was easy from start to finish. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience. We hope you enjoy your new vehicle and look forward to assisting you again in the future.
If I could give zero stars I would…
If I could give zero stars I would aftercare absolutely disgusting my car has now been off the road for 2 weeks with no help whatsoever for transport I would avoid this place at all cost sales team brill cars and after sales rubbish, management are no help at all either
23 de abril de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Select Wakefield
Dear Soph, We are truly sorry to hear about your disappointing experience with our aftercare service. It is certainly not the standard we aim to provide, and we apologise for any inconvenience caused by the lack of support during this time. We appreciate your positive comments about our sales team, but we understand your frustration with the after-sales and management. We would like to invite you to contact our Aftersales Supervisor, Morgan Gee, at morgangee@sytner.co.uk to discuss your concerns further. Kind regards, Sytner Select Wakefield
Mariusz was very helpful and friendly
Mariusz was very helpful and friendly, I was buying my first car, he didn’t pressure me into buying something I wasn’t happy with, he made sure I got exactly what I wanted. Lovely team. Highly recommend !
18 de abril de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Select Wakefield
Thank you so much, Roisin, for your kind words and fantastic review. We’re delighted to hear that Mariusz provided such a helpful and friendly experience, especially when purchasing your first car. It’s wonderful to know you felt no pressure and that the team ensured you found exactly what you wanted. Your recommendation means a great deal to us. We hope you enjoy your new car and look forward to welcoming you back to Sytner Select Wakefield in the future.
Would highly recommend if you want a…
Would highly recommend if you want a straightforward and relaxed sales experience. From our initial look around, to completing the sale, everything has been clear and straightforward. Thanks Lilli and Paul M.
18 de abril de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Select Wakefield
Thank you very much Mr West, for your kind words and for taking the time to share your experience. We are delighted to hear that you found the sales process straightforward and relaxed from start to finish. Lilli and Paul M. will be pleased to know their efforts were appreciated. It’s always our aim to provide clear and honest service, and your recommendation means a great deal to us. We hope you continue to enjoy your new vehicle.
Emily and her sales manager went far…
Emily and her sales manager went far and beyond to help us choose our car. My partner , baby and I were so pleased by the excellent service.
5 de outubro de 2025
Avaliação não solicitada
Resposta da Sytner Group - Sytner Select Wakefield
Dear Donald, thank you very much for your kind words. We are delighted to hear that Emily and her sales manager provided you and your family with excellent service during your car selection. It’s wonderful to know that you, your partner, and your baby felt well looked after throughout the process. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your positive experience at Sytner Select Wakefield. Best wishes from the team.
Very welcoming
Very welcoming, knowledgeable and no pressure
11 de abril de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Select Wakefield
Dear Jamiella - Thank you very much for your kind words. We are delighted to hear that you found our team welcoming, knowledgeable, and appreciated the no-pressure approach. It is always our aim to provide a comfortable and informative experience for all our customers. Your positive feedback means a great deal to us and encourages us to maintain the highest standards. We hope to have the pleasure of assisting you again in the future. Best wishes, The Sytner Select Wakefield Team
Great experience and dealership
Great experience and dealership. From initial contact to driving away as a happy customer, Ryan, Jamie and Tom were very professional, walked me through the process and made it feel effortless. I would highly recommend Sytner Select. Thanks, Peter.
11 de abril de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Select Wakefield
Dear Peter, Thank you very much for your kind words and for taking the time to share your experience with Sytner Select Wakefield. We are delighted to hear that Ryan, Jamie and Tom provided such a professional and effortless service throughout your journey. It’s wonderful to know you felt supported from start to finish and that you are a happy customer. Your recommendation means a great deal to us. We truly appreciate your feedback and look forward to welcoming you again in the future. Best wishes, The Sytner Select Wakefield Team
Quick easy process
Good and quick. Kept car reserved and allowed time for additional test drives.
Quick easy process.
11 de abril de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Select Wakefield
Dear Tommy, thank you for your kind words and for taking the time to share your experience with Sytner Select Wakefield. We’re delighted to hear that you found the process quick and easy, and that we were able to keep the car reserved while you enjoyed additional test drives. It’s always our aim to provide a smooth and enjoyable experience for our customers. We truly appreciate your feedback and hope to welcome you back in the future. Best wishes from the team.
Great service by Benji and Tyi
Great service by Benji and Tyi. Will definitely buy from Sumter Wakefield again
9 de abril de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Select Wakefield
Dear Christopher, Thank you very much for your kind words. We’re delighted to hear that Benji and Tyi provided you with great service during your visit to Sytner Select Wakefield. It’s wonderful to know you had a positive experience and that you would consider purchasing from us again. Your support means a great deal to the team. We look forward to welcoming you back in the future and hope to continue meeting your expectations. Best wishes, The Sytner Select Wakefield Team
Staff very polite and helpful
Staff very polite and helpful. My car was checked for faults. My car was dealt with quickly and I was able to collect the same day
8 de abril de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Select Wakefield
Dear Anne, Thank you very much for your kind words. We are delighted to hear that our team were polite and helpful throughout your visit. It’s great to know your car was checked promptly and that you were able to collect it on the same day. Your positive feedback means a lot to us and encourages us to maintain the high standards our customers expect. We look forward to welcoming you back to Sytner Select Wakefield in the future. Best wishes, The Sytner Select Wakefield Team
A thoroughly excellent experience in…
A thoroughly excellent experience in purchasing a vehicle from Sytner Wakefield. Isra has been immensely professional throughout being informative, patient and charismatic. Paul was equally efficient and friendly.
Highly recommended for a stress free and seamless experience.
6 de abril de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Select Wakefield
Dear James, Thank you very much for your kind words and for taking the time to share your experience with Sytner Select Wakefield. We are delighted to hear that Isra and Paul provided you with professional, informative, and friendly service throughout your purchase. It is wonderful to know that your experience was stress-free and seamless. Your recommendation means a great deal to us, and we truly appreciate your support. We wish you many happy miles in your new vehicle. Kind regards, Sytner Select Wakefield Team
Yvonne and Tom were very helpful and…
Yvonne and Tom were very helpful and knowledgeable. Love my new car. Thanks
6 de abril de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Select Wakefield
Dear Zoe, Thank you ever so much for your kind words. We’re delighted to hear that Yvonne and Tom were helpful and knowledgeable throughout your experience. It’s wonderful to know you’re enjoying your new car – that’s exactly what we hope for every customer. Your feedback means a great deal to us and encourages the whole team to continue providing excellent service. We truly appreciate you taking the time to share your positive experience with Sytner Select Wakefield. Best wishes, The Sytner Select Wakefield Team
There is a reason why we keep coming back
This is the 3rd car we have bought and cannot fault the staff and cars themselves. Israr met us and helped us all along the way. Very helpful and knowledgeable. Paul M helped with the finance and so helpful and impressed us by his knowledge on mochas
6 de abril de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Select Wakefield
Dear Kim, thank you very much for your wonderful 5-star review. We are delighted to hear that Israr and Paul M provided such helpful and knowledgeable support throughout your experience. It’s fantastic to know that this is your third car purchase with us and that you remain so satisfied with both our staff and vehicles. Your kind words mean a great deal to the entire team at Sytner Select Wakefield. We truly appreciate your continued trust and custom.
Joe and Herbie were really helpful and…
Joe and Herbie were really helpful and professional. Definitely recommend using Sytner group.
4 de abril de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Select Wakefield
Dear Andrew, Thank you very much for your kind words and for taking the time to share your experience with Joe and Herbie at Sytner Select Wakefield. We are delighted to hear that you found their assistance both helpful and professional. Your recommendation means a great deal to us, and we truly appreciate your support. It’s always wonderful to know our team have made a positive impression. We look forward to welcoming you back in the future. Best wishes, The Sytner Select Wakefield Team
Process really easy Joe was super…
Process really easy Joe was super helpful and made everything easy
4 de abril de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Select Wakefield
Dear Natalie, Thank you very much for your kind words. We’re delighted to hear that Joe was able to assist you so effectively and made the entire process straightforward. It’s always our aim to provide a smooth and enjoyable experience for all our customers. Your positive feedback means a great deal to us and we truly appreciate you taking the time to share it. We hope you continue to enjoy your vehicle and look forward to welcoming you back in the future. Best wishes, The Sytner Select Wakefield Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.