Excellent service from Sytner BMW Sheffield especially Paul Whitehouse from initial enquiry to picking the car up. Paul was attentive but not pushy he spent time ensuring we got the right car for us a... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
MY CAR WAS IN SHEFFIELD BMW BODYSHOP BEING REPAIRED FOR OVER 3 MONTHS ! THE REPAIRS ARE NOT OF ACCEPTABLE QUALITY "WE ARE HAPPY TO LET IT GO " WAS THE TERM USED UPON COLLECTION OF MY CAR. WI... Ver mais
This purchase went well from start to finish. every query was answered quickly and clearly, Gerrard was very good , going into every detail from initial enquiry, through the test drive , and duri... Ver mais
A empresa respondeu
Sytner sets the benchmark for efficiency and great customer service, based on my experience. We booked our car in for a standard service. The welcome is friendly and efficient. An assigned repres... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Informações de contato
Brightside Way, S9 2RQ, Sheffield, Reino Unido
- 0114 256 5900
4,7
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service as always and got me in…
Great service as always and got me in promptly
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Sheffield BMW
Dear Liam, Thank you very much for your kind words and for taking the time to share your experience with Sytner Sheffield BMW. We are delighted to hear that you received great service and were seen promptly. It is always our aim to provide a seamless and efficient experience for all our customers. Kindest regards, Ali Taylor
Great service as always
Great service as always. Kept updated throughout via the text link and phone calls with Lisa.
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Sheffield BMW
Dear Samantha, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that you appreciated the service and found the updates via text link and phone calls helpful. Lisa will be pleased to know her efforts have been recognised. It’s always our aim to provide a seamless and enjoyable experience for our customers. Kindest regards, Ali Taylor
It's always a pleasure to visit Sytner…
It's always a pleasure to visit Sytner BMW in Sheffield, I had my car in for an MOT and was served by Scott, who was very pleasant and professional. Whilst I was not able to gain an update during the day on the MOT, this was my fault as my number was recorded down in the system right and neither was my email (sorry again for this Scott!) - they did everything I needed, knowing I am selling the vehicle. Rest assured, I will be back.
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Sheffield BMW
Dear Craig, Thank you very much for your kind words and for taking the time to share your experience at Sytner BMW Sheffield. We’re delighted to hear that Scott provided you with a pleasant and professional service during your MOT. No worries at all about the contact details mix-up – these things happen! It’s great to know we could assist you as you prepare to sell your vehicle. We look forward to welcoming you back in the future. Kindest regards, Ali Taylor
Decent car centre and excellent service.
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Sheffield BMW
Dear Thomas, Thank you very much for your kind words and for taking the time to share your experience with Sytner Sheffield BMW. We are delighted to hear that you found our car centre decent and our service excellent. It is always our aim to provide the highest standards to all our customer. Kindest regards, Ali Taylor
Outstanding customer service
Outstanding customer service. Excellent communication before, during and after appointment. All staff very smart, professional and friendly, especially Martin who kept me informed and upto date throughout and made me feel like a valued customer.
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Sheffield BMW
Dear Katie, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that Martin and the entire team provided you with excellent communication and made you feel valued throughout your visit. It is always our aim to offer professional and friendly service, and your feedback truly means a lot to us. We look forward to welcoming you back to Sytner Sheffield BMW in the future. Kindest regards, Ali Taylor
Good communication
11 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Sheffield BMW
Dear Mathew, Thank you very much for your kind words and for taking the time to share your experience with Sytner Sheffield BMW. We are delighted to hear that you found our communication to be good, as we always strive to keep our customers well informed throughout their journey with us. Kindest regards, Ali Taylor
Efficient system for booking a service…
Efficient system for booking a service with times to suit my schedule.
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Sheffield BMW
Dear Julie, Thank you very much for your kind words. We are delighted to hear that our booking system was efficient and that the available service times suited your schedule. It is always our aim to provide a seamless and convenient experience for our customers. Kindest regards, Ali Taylor - Sytner Sheffield
Resposta da Sytner Group - Sytner Sheffield BMW
Dear Sam, Thank you ever so much for your kind words and for taking the time to leave such a wonderful review. Kindest regards, Ali Taylor - Sytner Sheffield
I have had recent severe( air filter
I have had my BMW car recent service ( air filter , oil change spark plugs from BMW Sytner Sheffield bright side which has cost me £680. Immediate after the service engine management sign comes on. I have provided them fault code using OBD . They are willing to diagnose again which would charge is another£ 150 + repair cost £232. I wasn’t happy for diagnostics charge and I did not go ahead with their proposal. Instead I bought the parts and decided to do repairs from independent BMW specialists and surprisingly the parts I paid around £48 it is actually somewhere else only £20. They are just charging unreasonably.
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Sheffield BMW
Dear Zahid, We apologise for your dissatisfaction with the recent service and the costs involved. We strive to provide transparent and fair pricing for all our customers. We understand your concerns regarding the diagnostic charges and parts pricing. We would like to invite you to contact our Aftersales Manager, Jason Cole at jasoncole@sytner.co.uk, to discuss your experience further and see how we might assist in resolving your concerns. Kindest regards, Ali Taylor
A huge shoutout to Bart at Sytner…
A huge shoutout to Bart at Sytner Sheffield ! They were incredibly knowledgeable, patient, and never made me feel pressured. They took the time to answer all my questions and helped me find the perfect BMW that fits my needs and budget. Thank you for the top-notch service!
6 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Sheffield BMW
Thank you so much for your kind words and for taking the time to share your experience with Bart and the team at Sytner Sheffield. We are delighted to hear that you felt supported throughout your journey and that you found the perfect BMW to suit your needs and budget. It’s wonderful to know our service met your expectations without any pressure. Your feedback is truly appreciated, and we hope you enjoy every moment with your new vehicle. Kindest regards, Ali Taylor
Easy to make an appointment with…
Easy to make an appointment with service and to communicate with them via WhatsApp. No hanging around on the phone waiting to be put through. Helpful staff and nice to be offered a hot drink. Special shout out for Ben who was very helpful in helping us get to the bottom of the problem.
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Sheffield BMW
Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that our appointment process and communication via WhatsApp were convenient for you. It’s wonderful to know that our team, especially Ben, provided helpful and attentive service. Offering a hot drink is a small gesture, but we’re pleased it made your visit more comfortable. We truly appreciate your support and look forward to welcoming you back again, Kindest regards, Ali Taylor
Efficient and friendly service as…
Efficient and friendly service as always.
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Sheffield BMW
Dear David, Thank you very much for your kind words and for taking the time to share your experience with Sytner Sheffield BMW. We are delighted to hear that you consistently receive efficient and friendly service from our team. It is always our aim to provide the highest standard of care and attention to every customer. Your continued support means a great deal to us, and we look forward to welcoming you back in the future. Kindest regards, Ali Taylor
From the beginning of the works that…
From the beginning of the works that required to being carried out , from collection to picking up my car were faultless.
Professional in all aspects. Charlotte in particular went above and beyond in her work in helping and guidance.
9 de janeiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Sheffield BMW
Dear Christine, Thank you very much for your kind words and for taking the time to share your experience with Sytner Sheffield BMW. We are delighted to hear that the entire process, from collection to picking up your car, was faultless. It is wonderful to know that Charlotte’s professionalism and dedication made such a positive impression. Kindest regards, Ali Taylor
Excellent, hassle free service experience
Excellent service from booking through to collection of the service on my IX. Simon kept me up to date on progress and all costs were fully disclosed an transparent. Hassle free from start to finish and very customer focused.
3 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Sheffield BMW
Dear Tom, Thank you very much for your kind words and for taking the time to share your experience with Sytner Sheffield BMW. We are delighted to hear that Simon and the team provided excellent service throughout your IX’s service, keeping you informed and ensuring full transparency with costs. It’s wonderful to know the process was hassle-free and customer-focused from start to finish. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Kindest regards, Ali Taylor
Treated superbly from start to finish.
Treated superbly from start to finish.
Love the drive in experience with meet and greet. I was attended to mainly by Scott, who was professional and friendly.
Coffee great too
3 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Sheffield BMW
Dear Neale, Thank you very much for your kind words and for taking the time to share your experience at Sytner Sheffield BMW. We are delighted to hear that you enjoyed the drive-in experience and that Scott provided you with professional and friendly service. It’s wonderful to know that the meet and greet and even the coffee added to your visit. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Kindest regards, Ali Taylor
Superb Service team support.
Very friendly and supportive Service team. Made all effort to solve car issue and find suitable time to do that.
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Sheffield BMW
Dear Ahmed, Thank you very much for your kind words. We are delighted to hear that our service team was friendly and supportive throughout your visit. It’s always our aim to resolve any issues efficiently while accommodating your schedule as best as we can. Your positive feedback means a great deal to us and encourages the entire team to continue providing excellent service. We truly appreciate you taking the time to share your experience with us. Kindest regards, Ali Taylor - Sytner Sheffield
BMW 1 Series
Great service and a pleasure to deal with.
30 de janeiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Sheffield BMW
Dear Jonathan, Thank you very much for your kind words. We are delighted to hear that you found our service excellent and that your experience with us was a pleasure. Kindest regards, Ali Taylor
Professional and helpful service from…
Professional and helpful service from start to finish once again. The service team really looked after me, kept me informed and ensured all work was completed to the highest standard. Thank you.
19 de janeiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Sheffield BMW
Dear Matt, Thank you very much for your kind words and for taking the time to share your experience with Sytner Sheffield BMW. We are delighted to hear that our service team provided professional and helpful support throughout, keeping you informed and ensuring the highest standards were met. Your continued trust and satisfaction mean a great deal to us. Kindest regards, Ali Taylor
Resposta da Sytner Group - Sytner Sheffield BMW
Dear Ilian, Thank you very much for your kind words and for taking the time to leave us a 5-star review. We are delighted to hear that you received great service during your visit to Sytner Sheffield BMW. It is always our aim to provide a positive and memorable experience for all our customers. Kindest regards, Ali Taylor
❤️BMW
It was both a surprise and rewarding to be offered a deal through being a returning customer !
George was enthusiastic professional VERY patient and supportive throughout
Daniel , what can I say , wild ? I am teasing here , He went IN and drove it swiftly through , no pun intended , I wouldn’t have done anything I didn’t want to do though , excellent at his job though great teamwork from you both and I got a great deal and superb service as ever from them / BMW
Cannot tell you how much I love this car ! ❤️
28 de janeiro de 2026
Avaliação não solicitada
Resposta da Sytner Group - Sytner Sheffield BMW
Dear Sharon Cockayne, Thank you very much for your kind words and for being a loyal customer over the years. We are delighted to hear that George and Daniel provided excellent service and that your experience exceeded expectations from start to finish. It’s wonderful to know the process was smooth and efficient. Your continued support means a great deal to us, and we hope you enjoy your new BMW for many miles to come. Kindest regards, Ali Taylor - Sytner Sheffield
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.