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Talbots Law - Waterfront Avaliações 

52
•
O TrustScore é 4.5 de um total de 5

4,5

8, Unit 7, Ground Flr, Waterfront Business Park, DY5 1LX Brierley Hill, Dudley, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ethan Davis our solicitor was super helpful from the beginning! He was quick with responses and ensured that things were working swiftly in time for our completion date. Ive never known a solicitor... Ver mais

Avaliado com 5 de um total de 5 estrelas

I cannot thank my solicitors enough for all the help and support they’ve given me throughout the process of buying my first home. They have made the whole experience so much easier and less stre... Ver mais

Avaliado com 5 de um total de 5 estrelas

Thank you to Helen Fish for overseeing our current house purchase. She was prompt and supportive throughout. She was happy to answer any queries we had or to clarify things we didn’t know as part of o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Will 100% recommend Talbots Law, from start to finish they were very professional selling our late mothers house, they answered any questions we had either by phone or email nothing was too much trou... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Advogado
  2. também em
  3. Advogado de Direito de Família
  4. Advogado de lesões corporais
  5. Advogado de Planejamento Patrimonial
  6. Advogado Especialista em Divórcios
  7. Advogado Trabalhista

Escrito pela empresa

Talbots Law: Expert Legal Support for Life and Business Navigating the complexities of the legal system can be a daunting experience. At Talbots Law, our mission is to strip away the jargon and provide clear, straightforward, and effective legal solutions. With a rich heritage stretching back to 1828, we have spent nearly two centuries building a reputation for excellence, integrity, and a relentlessly client-focused approach. Today, we are proud to be one of the UK’s fastest-growing law firms, combining traditional values with a modern, forward-thinking outlook. The Employee-Owned Difference What truly sets Talbots Law apart is our commitment to our people. We are an employee-owned business, meaning every single member of our 650-strong team has a personal stake in the success of the firm and, more importantly, the success of our clients. When you work with us, you are not just dealing with an employee; you are dealing with a stakeholder who is personally invested in delivering the highest possible standard of service. This culture of ownership translates into better communication, greater accountability, and a genuine passion for achieving the best outcomes. Comprehensive Expertise: For Law, For Life Our philosophy is simple: "For Law, For Life." We aim to be your legal partner through every milestone, from buying your first home to planning for your family’s future. Our diverse team of specialists provides expert advice across a wide range of legal sectors, including: Residential Property: As one of the largest and most efficient conveyancing teams in the country, we make moving home as stress-free as possible. Family & Divorce: We handle sensitive family matters with empathy and discretion, focusing on constructive resolutions. Wills, Trusts & Probate: Helping you protect your assets and ensure your loved ones are provided for. Business & Commercial: From startups to established corporations, we provide strategic advice on contracts, employment law, and commercial property. Dispute Resolution: Providing robust representation to protect your interests in both personal and professional conflicts. Accessible and Local With 19 offices strategically located across the West Midlands and beyond, we remain deeply rooted in the communities we serve. We believe legal advice should be accessible, which is why we offer extended opening hours from 8 am to 6 pm, ensuring we are available when you need us most. Whether you prefer a face-to-face meeting at one of our high-street offices or a digital consultation, we adapt to your lifestyle. Award-Winning Quality Quality is at the heart of everything we do. Talbots Law is proud to hold the Lexcel Accreditation, the Law Society’s gold standard for legal practice management and client care. Our consistent top-tier rankings in independent review platforms and legal directories are a testament to our "client-first" mentality. When you choose Talbots Law, you are choosing a firm that prioritizes clarity, transparency, and results. We offer competitive, transparent pricing and a commitment to keeping you informed every step of the way. Trust us to be your advocates, your advisors, and your partners for life.


Informações de contato

  • 8, Unit 7, Ground Flr, Waterfront Business Park, DY5 1LX, Brierley Hill, Dudley, Reino Unido

  • 0800 118 1500

4,5

Excelente

O TrustScore é 4.5 de um total de 5

52 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 97% das avaliações negativas

Normalmente responde dentro de 1 semana

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4,5

Todas as avaliações

(52)

1.025 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great service by Ethan and team at Talbots Law

We sold and purchased a new property through Ethan at Talbots Law Solicitors and we had a great experience. There was always someone available to help us answer our questions and the stress of moving was reduced because Ethan and his team took control of the full process from start to end. Very happy with the service and would absolutely use Talbots Law again.

18 de setembro de 2026
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Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Avaliado com 1 de um total de 5 estrelas

Extremely disappointing experience

Extremely disappointing experience, especially as a first-time buyer.

We were sent a huge volume of legal and mortgage documents and were largely expected to work through them ourselves, with very little meaningful explanation of the points that actually mattered to us as buyers. What we needed was clear guidance on the key risks, unusual clauses, important obligations, deadlines, and any terms that could potentially be unfavourable. Instead, most of the communication felt like documents were simply being forwarded or summarised in legal language without proper context.

For a first-time buyer, this is exactly where a solicitor should add value: explaining what we are signing, highlighting anything we should be cautious about, and helping us understand the practical implications. I did not feel we received that level of service.

At times, it felt as though far more attention was being given to satisfying the lender, developer and process requirements than actually advising us as the clients paying the legal fees. We repeatedly had to identify questions ourselves, research matters independently, and chase for clarification.

The most frustrating part is that much of what we received could have been produced by an automated document summary. Paying professional legal fees should mean receiving professional judgement, proactive advice and clear communication — not simply being given lengthy documents and expected to interpret them ourselves.

Overall, I found the service impersonal, reactive and poor value for money. Based on our experience, I genuinely struggle to understand what meaningful service we received in return for the fees charged.

21 de setembro de 2026
Avaliação não solicitada
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Resposta da Talbots Law - Waterfront

Thank you for taking time to leave a review. We appreciate your comments and will take these on board to further enhance our service.
Thank you for using Talbots Law

Avaliado com 1 de um total de 5 estrelas

Our experience with this law firm was…

Our experience with this law firm was extremely disappointing. Throughout the process, we found it very difficult to obtain updates or meaningful communication. Emails frequently went unanswered, and telephone calls were often not answered, leaving us having to repeatedly chase for information.

At times, it felt as though our business and the importance of our matter were simply not a priority. The lack of communication created a considerable amount of unnecessary stress and frustration during what was already a significant process.

Unfortunately, based on our experience, I would not recommend their services. The level of communication and customer service fell well below the standard we expected from a professional legal firm.

16 de setembro de 2026
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Thank you for taking time to leave a review. We appreciate your comments and will take these on board to further enhance our service.
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Avaliado com 5 de um total de 5 estrelas

Highly recommend

Talbots gave a great with communication, updates & progress. Thanks to Nick and the team for helping our home purchase run so smoothly. Would highly recommend 👍

7 de setembro de 2026
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Avaliado com 4 de um total de 5 estrelas

Moving house with Talbots

Talbots were approachable, professional and very helpful from the beginning. Our conveyancer Zara helped us all the way. I would definitely recommend her and the team.

28 de agosto de 2026
Avaliação não solicitada
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Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Avaliado com 5 de um total de 5 estrelas

we recently used Talbots for a house…

we recently used Talbots for a house purchase and they were great from start to finish
Tori and Sim were really helpful and made the process as easy as it could be

Would reccomend!

11 de setembro de 2026
Avaliação não solicitada
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Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Avaliado com 5 de um total de 5 estrelas

My conveyancing experience was a…

My conveyancing experience was a positive one, staff were efficient & attentive, it went very smoothly, would highly recommend their services

4 de setembro de 2026
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Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Avaliado com 5 de um total de 5 estrelas

It has been a very pleasant experience…

It has been a very pleasant experience dealing with Talbots, legal matters are never easy but this company has made it very painless for us regarding a recent house move we would highly recommend them and thanks to Alysha and Sonia who have kept us informed every step of the way and given us clear guidance to understand information and we can’t thank them enough.

2 de setembro de 2026
Avaliação não solicitada
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Thank you for using Talbots Law.

Avaliado com 3 de um total de 5 estrelas

Don't use Talbots Laws

Don't use Talbot's Law. We had an an unnecessary stressful time and there were lots of miscommunication. The fact we completed on time had more to do with us pushing them to get the job done, than them being bothered to do what they were being paid to do. We didn't go through an estate agent because we were buying where we rented and so it was direct purchase from seller.

We were first instructed per the app to make a payment of £50 per person but because they somehow got my name wrong (?) I had to ring and pay manually. Which I did. Then an email was sent by them almost telling me off because we should have paid £420! There was nothing on the app that mentioned this and no prior email. I honestly felt like I was 12 being told off. The £420 was with regards to paying for searches on the property to be instructed. This was in May.

In July my partner got an email from an external company to pay another sum so they could start the searches on the property we were buying. We questioned this with our solicitor who basically gave such a fabricated story it was obvious that they were lying. They said we didn't have to pay this company and cc'd us into an email where they told said company to send an invoice to Talbot's because we had already paid. This also got me worried because we needed to complete in September and searches can take up to 8 weeks. Anyway, low and behold in a matter of a few weeks the searches were back and Talbot's were reviewing them. When we got the final bill it was confusing because they charged us for searches £395 but then put as a plus that we had £420 on our account which should have gone to the external company. If you're confused by this then that's exactly how we felt.

The conveyancing solicitor we were designated had a terrible attitude and always seemed to ask for things at 5pm on a Friday. When asked why they drip fed for information instead of asking for proof of funds in a more structured manner as in you will need to have A.B.C.D etc... they kept repeating themselves. We knew why they wanted said evidence that wasn't the issue. We wanted to know why they couldn't have outlined all possible outcomes in one go. It just felt messy. Again I was made to feel like I was insulting them by daring to challenge their inept procedures.

When we got the final statement to pay, they did it in a way that made no sense and to this day I'm sure I overpaid. When challenged they didn't clearly explain themselves.

To add to this the completion statement was not on company headed paper. When specifically asked for it to be put on company letterhead they sent It through with just the bank details and not the statement itself. Thankfully when we rang on the Tuesday (because Monday was August Bank holiday) and spoke to someone else, they forwarded it straight away as requested. We had to take it to the bank that same week to send a very large sum of money over as our deposit. We needed it to look like it came from an actual company and that it wasn't a scam.

We should have exchanged on the Wednesday after receiving a receipt of monies but nothing. We chased them on Thursday and after a small hiccup, exchanged ready for completion on the Friday. Thankfully we were dealing with a different person because our one was on holiday. We completed on the Friday 4th September 2026.

It has been a very stressful process and they could have handled things better. I'm personally very poorly and the stress, difficult communication and lack of understanding towards their client, me especially, really physically hurt me. In a job where people are already in a difficult situation and under certain stress, customer care should be taken into consideration. Yes they have to remain professional, but there's a line with how they should also treat others and that line is called respect.

Personally they are not a company we would recommend. I'm being generous giving 3 stars!

I'm just so relieved it's all over.

PS. Just so you know that my first review was taken down because I actually thanked two people for getting us to the finishing line. Hopefully those people will know how grateful I am for their help getting over the last hurdle.

4 de setembro de 2026
Avaliação não solicitada
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Resposta da Talbots Law - Waterfront

Thank you for taking time to leave a review. We appreciate your rating and will take these on board to further enhance our service.
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Avaliado com 5 de um total de 5 estrelas

We had a very positive experience Excellent Service from Talbots Law with…

We had a very positive experience with Talbots Law throughout our house-buying process. The team was professional, helpful and supportive from start to finish. Communication was clear, and they kept us informed throughout the process and answered our questions whenever we needed help. Everything was handled smoothly and efficiently. We are very grateful for all their support and would highly recommend Talbots Law to anyone buying a home. Thank you very much to the whole team!

21 de agosto de 2026
Avaliação não solicitada
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Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
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Avaliado com 4 de um total de 5 estrelas

My experience with the conveyancing…

My experience with the conveyancing system was limited and I had some problems with the new computer I was using. However, things improved and I found the staff very helpful as things progressed.
I was glad when the process was completed

4 de setembro de 2026
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Avaliado com 5 de um total de 5 estrelas

Top tier

Emily Sadler, Charlotte Whitehouse & Millicent Miller handled my conveyancing and I couldn't be happier with their services. They were incredibly patient & understanding through every stage and were always available to answer every query I had as well as clearly explain every detail. I cannot recommend them enough, they were superlative in every category

17 de agosto de 2026
Avaliação não solicitada
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Avaliado com 5 de um total de 5 estrelas

An amazing law firm

An amazing law firm, couldn't fault them at all during the sale of my property.

Cody Howes managed my account and he was fabulous throughout. Very down to earth, friendly, knowledgeable and very capable. He made the whole process so much better than it could have been... thank you so, so much!

Simran Kaur was always very amenable although our contact was quite limited until the day of completion.. thank you for helping so much on that day.

Yvonne Masters took over my account from Cody due to unforseen circumstances. Again a lovely, friendly lady who had excellent communication skills and helped get my sale over the line..... thank you!

All in all an excellent experience with this firm, would definitely use them again and highly recommend them.

26 de agosto de 2026
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Avaliado com 5 de um total de 5 estrelas

We had the absolute pleasure of having…

We had the absolute pleasure of having Ethan Davis as our solicitor during the purchase of our home, and we honestly couldn’t have asked for a better service.

From start to finish, Ethan was amazing — incredibly quick, precise, professional and always so friendly and approachable. He kept everything moving smoothly, communicated clearly, and made what could have been a very stressful process feel so much easier.

We are extremely grateful for all his hard work and would 100% recommend Ethan Davis to anyone looking for a solicitor. We will definitely be recommending him to all our friends and family in the future.

Thank you Ethan !

1 de setembro de 2026
Avaliação não solicitada
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Avaliado com 5 de um total de 5 estrelas

My experience with Talbots law was…

My experience with Talbots law was helpful and pleasant.

24 de agosto de 2026
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Avaliado com 5 de um total de 5 estrelas

Happy with their service for selling a…

Happy with their service for selling a property - we had one point of contact and most things were completed on line which makes things easier now.

25 de agosto de 2026
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Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Provided me with lots of updates and were always happy to answer questions and help out

24 de agosto de 2026
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Avaliado com 5 de um total de 5 estrelas

I cannot fault the professional service…

I cannot fault the professional service ive recieved from Natasha Hughes and her team,for conveyancing. Natasha was brilliant throughout,keeping me up to date with the progression of things and always prompt with her response when I had queries and questions. She really made the process feel stress free. I would highly recommend Natasha and her team and would absolutely use Talbots Law again.

21 de agosto de 2026
Avaliação não solicitada
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Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
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Avaliado com 5 de um total de 5 estrelas

Professional service

I can’t fault the service given to me by Ethan Davis at Talbots Law. Ethan often worked late and was on hand if ever I had any queries. Ethan put my mind at ease during a very difficult period, thank you. 10/10

27 de agosto de 2026
Avaliação não solicitada
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Resposta da Talbots Law - Waterfront

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

Avaliado com 5 de um total de 5 estrelas

Highly recommend Talbots Law

I would highly recommend the team at Talbots Law.

They made the entire process smooth and stress-free, keeping me regularly updated throughout. A special thank you to Ethan for his patience, professionalism, and support.

Many thanks to everyone involved.

Phil

28 de agosto de 2026
Avaliação não solicitada
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Resposta da Talbots Law - Waterfront

Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised.
Thank you for using Talbots Law.

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