TeamSport Karting Avaliações 

Booking in complicated with the staff more concerned with mumbling over the computer rather than explaining things to us. Hidden expenses with gloves and balaclavas £30 for 4 of us. The devil is in details where staff need to be informative right from the start of arrival, not just in the safety briefing. With the amount it costs, it needs top notch customer experience.
Very short time on track.

Went for two sessions with my son, 1st session was good. 2nd session didn’t even manage to get a fast lap in as there were too many on the track and everyone was just spinning out all the time.

Also wanted to mention that I was allocated a kart which I sat in, then was told to move as they changed their mind and said I got in the wrong one, but were adamant it was my fault.

Not sure whether we’ll be back.

I would have chosen -10 if it was possible - 1 star is too much for TeamSport Karting

Absolutely terrible customer service. We had to reduce our group from 14 to 12 people and they flat-out refused to refund us for the two seats we didn’t use. On top of that, their website failed to apply the 10% discount that was clearly advertised, and when I queried this, I was told the best they could do was offer a credit.

This feels like nothing more than a money grab. Instead of working with their customers, they hide behind rigid policies and leave you out of pocket.

Save yourself the hassle and frustration – don’t make the mistake of dealing with this company.

Great to be able to race with the grandkids, staff were marvellous & organisation was 1st class. 👍😀🏁🏆
Coventry.

Great experience! Karts are fast and safe! Would definitely recommend

Tried to book online and offered a 7pm slot today. Tried to book it and wasn’t available…. Checked for tomorrow and offered midday, tried to book, not available…. Tried the 2pm for tomorrow, not available! Went to contact page, phone lines close at half 5 so can’t call… online chat, sent a message, chat bot only can’t contact an agent as we are closed. Want to make it any harder to take £200 for half hour kating?! Waste of time. Richard Chalker.

Amazing day at Coventry - karts are fast and would go again

Had an amazing time at Teamsport Go Karting (Bournemouth) thanks to the brilliant team! Paddy was absolutely fantastic from start to finish. All staff were very welcoming, professional, and made sure everything ran smoothly. Their energy and enthusiasm really added to the experience.
We'll definitely be back!

TeamSport Hull - brilliant support and encouragement by Elliot to get our best time yet. Really knows his stuff and very personable and professional.

Wow. Excellent facility at the Cardiff track. All the staff were double friendly, super informative and also helpful. The track and karts were all in tip top shape.
Customer service was mustard, start to finish. From Scott who got us signed in to Tom, Lloyd and Grace who all were kind and attentative to my Boy. Never rushing and always explaining things clearly.
Well 💯 be returning customers. Real fun session. Made my son super smiley. Thank you so Much. Keep up the excellent work. 👏 ✌️ 👏
Jay and Cavel.

Booked in for a members event and was poorly staffed had to ask at the bar for a staff member to sign us in after standing there for 5-10 mins and not being acknowledged. Was not told they were running very late and was 50 mins late to getting on track.
Having been a few times now the Karts are very in consistent

I’m extremely sorry to say this, but our experience at this branch was incredibly disappointing – especially given how positive our visits to Watford, Acton, and Dunstable have been. At those locations we had no issues at all; in fact, the staff there encouraged us to race more and even presented us with extra offers.

This branch was the complete opposite. The staff were poor – disinterested, unprofessional, and more focused on their phones than running the session properly. Flags were wrongly used, and yellow flags meant absolutely nothing. Safety and race management were completely neglected.

We booked a party of 10, but additional people were randomly introduced into our race. Even worse, two of them didn’t attend the mandatory safety tutorial yet were still allowed to join our group. It honestly felt like rules were being bent for certain people – maybe “elite members” or just friends of the staff – which made the whole experience feel unfair and unsafe.

What should have been a fun, competitive day turned into frustration. Compared to the professionalism and enthusiasm we’ve consistently seen at other branches, this location was far below standard.

At first, I had a bad experience during my session as I felt unfairly stopped while the real issue wasn’t addressed. I raised my concern with the team, and I really appreciate how quickly they responded, apologised, and offered me a voucher. Mistakes can happen, but the way they handled it shows they care about their customers. I’m happy with the service and looking forward to coming back for a better experience.

I would like to thank team sport karting for the excellent customer service that we received post-racing experience. They were efficient in responding to our feedback and rectifying some challenges that we experienced on the day. Kind regards, Matt.

Went for a members session. Booked in for the afternoon 342 session, the first session didn’t start till over an hour late. Didn’t hear any apologies for the inconvenience for info about them running behind. When on track was a good experience and staff were nice.

The toilets needs checking as they were a state too.

We didn’t have the best experience when we visited Teamsport Birmingham the other day as me and 6 others had booked a adult only racing session which when we arrived we found out that was a lie as our session had 6-7 Junior drivers with no karting experience whatsoever.It then took around 2 full laps under yellow flag conditions until the whole groups ( around 16 people) passed their braking test in the pits. When everyone completed this however, the session consisted of several red flags due to crashes by junior drivers with most of the laps being under yellow flag conditions; During this 1st session we had around 20-30 seconds under green flag conditions which was pretty much yellow flag speed due to the amount of drivers on track.This first session was terminated early by the trackside marshals which followed a brief to all drivers about why they ended the session etc. We were then promised an extended 2nd session which we had to wait 30 mins before we got called down to track again. This 2nd session ran way smoother due to all the junior drivers being pulled out of this session which left around 10 adults or teenagers on track. We all completed our brake tests during half a lap and got the green flag in rapid time. This green flag conditions carried on throughout the session with no red flags and a few small periods of yellow which is understandable. However when the chequered flag came out we all thought it was a short session. When we got back into our cars we added up the lap times and found out we were only on track for 11 mins which was supposed to be a “extended session”. I’m not usually one to complain but paying over £300 for a party of 7x17 year olds who most don’t have well paying jobs is a bit disappointing with the lack of racing we endured.

However, following my complaint i had a quick, understanding response from a very polite team member of teamsport birmingham who gave me and my party vouchers to come again at a later date. This quick response caused me to write this review as i have been to this venue before several times and have always been really impressed in the punctuality and quality of marshalling and how well they look after you and it was nice to be able to go back there after a very disappointing experience we had.
I definitely recommend teamsport Birmingham as it is one of the best tracks i have raced on before and the staff are great and very friendly.

Teamsport Clydebank
Absolutely shocking Thursday night my daughter got kart 11 on 3 different occasions first time it ran out within 5 mins

2nd time you could physically see it going slow then speeding up she tried to refuse it the 3rd time and got told no because these was no other karts available how can things be competitive if you get the same rubbish kart 3 times in a row and the managers and staff know this.

This happens on a weekly basis if its not the battery packing in its wheels falling off or the likes don't think we've been a week without something happening.
can't wait for the new track to open at braehead.

Customer service was very efficient

Terrible experience here. Firstly, we arrived late and were told we had missed our go karting, although we were so disappointed and we accept it was our fault, we were pleased to be told we’d be refunded for that and to wait for our laser slot at 12:15. It reached 12:15 and nobody came, by 12:50 I went to find a member of staff who told us they were running late. She then accused of us drinking and they were deciding if we were allowed to play!!! When none of us had been drinking! The laser quest was extremely underwhelming after we eventually played after waiting and waiting. We’ve since returned and be informed by email that we are not being refunded. The staff are awful there, the service, the experience, would never go back.

Great fun and run by friendly helpful staff. Small delays due the hot weather causing problems with the batteries recharging but otherwise a good set up.