Tees  Avaliações 

711
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Very unhappy with how my issue was handled. From tardiness in initial contact; failure to call when promised; reception staff not particularly helpful; lack of respect to clients (at >£300 per hour I... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fiona Sinclair helped us buy our new house and we are very happy with her work. She was always friendly, gave good advice and responded to questions promptly. The process was very smooth and the purch... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We received excellent and efficient service when reviewing and updating our wills with Taranjit Kaur at Tees Law, Saffron Walden. She listened very carefully to changes we needed to make, made some ve... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Initially I worked with Lisa Honey and subsequently Caitriona Rafferty. They were both fantastic advocates at what was an incredibly difficult time. Both were hugely supportive during my divorce proce... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Escritório de Advocacia
  2. também em
  3. Advogado da Terceira Idade
  4. Advogado Especialista em Divórcios
  5. Consultor Financeiro
  6. Planejamento Financeiro
  7. Serviços de Investimentos

Sobre Tees

Escrito pela empresa

We provide expert legal services and independent financial advice, for life’s big events and challenges. Working with clients across the whole of England and Wales, our legal services include divorce, family law, medical negligence (no win, no fee), wills, probate, conveyancing, employment law, dispute resolution and for businesses: commercial property, corporate law, contracts, employment law and commercial disputes. We're ranked by Legal 500 as a Tier 1 law firm in Five of our practice areas and we're listed among the UK’s top 200 law firms. Tees Law was named for the first time in the prestigious ‘The Times Best Law Firms’ 2023. Our wealth management team of chartered financial planners provides whole-of-market advice on pensions, investments, auto-enrolment, equity release, long-term care planning, life insurance, succession planning and business exit planning. Tees Wealth was named in the prestigious Citywire top 100 2022.

Legal services for individuals

Business legal services

Wealth management


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

711 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(711)

19 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

UNTRUSTWORTHY

UNTRUSTWORTHY

12 de setembro de 2024
Avaliação não solicitada
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Resposta da Tees

Hello David, We’re sorry that you feel that way about your experience with Tees. We would like to try and resolve your issue. You can email us at clientfeedback@teeslaw.com with more information if you would like to. From Team Tees

Avaliado com 5 de um total de 5 estrelas

I recently worked with Tees Law on the…

I recently worked with Tees Law on the grant of probate process and a few other legal matters, and I couldn’t be more pleased with the service. Serena was incredibly professional, considerate of the sensitive situation, and guided me through everything with care. She was always available to answer questions and made the entire process smooth and stress-free.

I highly recommend Tees Law for their expertise and personal touch during a difficult time.

Thank you, Serena, for your outstanding support.

5 de junho de 2024
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Resposta da Tees

Hi Romisha, thank you for your feedback and heartfelt recommendation. We're delighted to hear that Serena and our team could provide the support and professionalism you needed during such a sensitive time.
Team Tees

Avaliado com 5 de um total de 5 estrelas

Tina Allen was amazing

Tina Allen was amazing, very professional, replied instantly, she made moving house stress free when it came to the legal side of the sale. Pushing along the buyers solicitors to help get a quicker completion date finalised as soon as possible. Would recommend!!

17 de junho de 2024
Avaliação não solicitada
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Resposta da Tees

Hello Zoe, We’re pleased your Tees experience was so positive and that Tina provided great service. Thank you for the recommendation.
Team Tees

Avaliado com 5 de um total de 5 estrelas

Fantastic service throughout

James Scarborough was fantastic - super friendly and clear throughout explaining legal text in a way that is easy to understand and provides clarity. He was clear with costs throughout so no nasty surprises and the service was timely.

13 de agosto de 2024
Avaliação não solicitada
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Resposta da Tees

Hello Jamie, thank you so much for your kind words. We're thrilled that James provided precise, friendly service and made the process straightforward and transparent.
Team Tees

Avaliado com 2 de um total de 5 estrelas

Our solicitor was not very helpful

Our solicitor was not very helpful, digging into the issue that came up in our house purchase (house modifications without any documentation). Her answers did not give us any confidence that the issue can be resolved and we had to back out of the purchase. I believe our solicitor was fairly junior, so i don't fully blame her, but the leadership in the company must be poor as there as no sign of expertise shown during our use of their services. We would NOT use Tees law again.

12 de fevereiro de 2024
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Resposta da Tees

Hello Chris, we’re sorry that you feel that way about your experience with Tees. We take your concerns seriously and will review the situation internally.
Team Tees

Avaliado com 5 de um total de 5 estrelas

Friendly and supportive staff

Friendly and supportive staff who always responded promptly to any enquiry. Would fully recommend.

17 de junho de 2024
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Resposta da Tees

Thank you for your kind words. We're thrilled to hear that our team's efficiency, friendliness, and prompt support made such a positive impression. Your recommendation means a lot to us, and we look forward to serving you again in the future.
Team Tees

Avaliado com 5 de um total de 5 estrelas

Efficient, polite service

Efficient, polite service.

31 de julho de 2024
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Resposta da Tees

Thank you for recognising our team's dedication to providing efficient and courteous service. We continually strive to maintain high standards and ensure a positive experience for all our clients.
Team Tees

Avaliado com 5 de um total de 5 estrelas

I have always enjoyed excellent service…

I have always enjoyed excellent service from Tees over many years and have also done so on this occasion. Any delays were all on my side! Many thanks

3 de junho de 2024
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Resposta da Tees

Hello John, thank you for your continued trust in Tees and your kind words. We're glad to have provided you with the service you've come to expect.
Team Tees

Avaliado com 5 de um total de 5 estrelas

Tees have helped me through a very long…

Tees have helped me through a very long and difficult divorce. I have had considerable support throughout that time and would highly recommend them for there professional advice and guidance. Especially Amber Kennedy who was my solicitor and gave me sound advice when needed.

13 de agosto de 2024
Avaliação não solicitada
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Resposta da Tees

Hello Linda, thank you for sharing your experience. We're glad our team, especially Amber Kennedy, could provide the support and guidance you needed during such a challenging time.
Team Tees

Avaliado com 2 de um total de 5 estrelas

Disappointed

After 12 years with Tees we will be going elsewhere

13 de junho de 2024
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Resposta da Tees

Hello Guy, thank you for being with us for 12 years. If you would like to, please email clientcarefeedback@teeslaw.com with any feedback on how we can improve.
Team Tees

Avaliado com 5 de um total de 5 estrelas

Professionally settled my aunts will

I asked Tees to deal with my aunts will, and distribute the estate. After an initial meeting, the rest was done by post or email. Their IT was excellent and allowed me to review and sign some documents.
Their staff were efficient and very professional, regularly keeping me updated on progress. I was very happy with the service they provided and will certainly use them again should I need the services of a solicitor

12 de agosto de 2024
Avaliação não solicitada
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Resposta da Tees

Hello Kevin, Thank you for your kind words and for trusting us with your aunt's will and estate distribution. We're pleased to hear that our team's professionalism and our IT services met your expectations. We look forward to assisting you again in the future.
Team Tees

Avaliado com 5 de um total de 5 estrelas

Dan’s the man

We met Dan a few years ago. We were impressed by his knowledge, professionalism and customer service skills. He now manages both mine and my wife’s pension portfolio and always makes us feel like valued customers at our annual meeting. He has always given us good advice and is very approachable. He is very conscientious about returning telephone calls and emails.

1 de agosto de 2024
Avaliação não solicitada
logotipo da Tees

Resposta da Tees

Hi Derek, thank you for your kind words about Dan Bowen. We're thrilled to hear that his knowledge, professionalism, and dedication have positively impacted your financial journey and that you feel valued and well-advised.
Team Tees

Avaliado com 5 de um total de 5 estrelas

Tees - professional, courteous and diligent.

Tees and their very professional, courteous and helpful team have recently completed a probate application for us and are now conveyancing a difficult house sale with the utmost diligence. We cannot recommend them highly enough.

4 de junho de 2024
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Resposta da Tees

Hello Karen, thank you for your feedback. We're delighted to hear about your positive experience with our team and are committed to providing the same diligence and professionalism in all our services.
Team Tees

Avaliado com 3 de um total de 5 estrelas

Disappointing

Communication was sluggish with sometimes poor explanation of detailed documentation sent via e-mail. I have had to chase repeatedly and the whole experience has not been particularly brilliant. My initial contact left on maternity leave and the person who took over did not ask to meet with me, and it appeared sometimes had not read the notes by her colleague. The process has now been concluded but there has been no final communication to that effect. Disappointing service compounded by the fact that correspondence had to go to Head Office instead of to the local office and that seem to have built in time delays. Not sure whether staff working from home contributed to delays either.

4 de junho de 2024
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Resposta da Tees

Hello Steve, We are sorry that you feel that way about your experience with Tees. Our client experience and process manager will address these concerns to improve our team's processes and ensure better service in the future.
Team Tees

Avaliado com 4 de um total de 5 estrelas

Friendly and knowledgeable

A friendly professional service.
Would recommend.
The standardised OOO response can be frustrating.

27 de maio de 2024
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Resposta da Tees

Hello Henry, Thank you for your positive feedback and recommendation. We are sorry for any frustration caused by our out-of-office response and appreciate your understanding as we work to improve this method of communication.
Team Tees

Avaliado com 5 de um total de 5 estrelas

Great Conveyancing Service

A Tees Law team in their Saffron Walden office (led by Eleanor Burroughs) has just helped us sell a property. They were excellent at communicating with us throughout and their fees were very good value.

30 de julho de 2024
Avaliação não solicitada
logotipo da Tees

Resposta da Tees

Thank you for your kind words. We're delighted that Eleanor Burroughs and the Saffron Walden team provided excellent communication and good value throughout your property sale.
Team Tees

Avaliado com 1 de um total de 5 estrelas

Ultra slow response

It is now around 6 months since starting with you on an update to our Wills, and there seems to be no, or at best, glacial progress. I get the feeling you do not want the business, and I may be cancelling the whole process if we do not get satisfaction shortly.

30 de julho de 2024
logotipo da Tees

Resposta da Tees

Hello Peter, Thank you for your feedback. We are sorry there appears to have been a misunderstanding. Your comments have been shared with the team so they can review what happened and identify areas for improvement.
Team Tees

Avaliado com 5 de um total de 5 estrelas

Excellent advice and service at a…

Excellent advice and service at a reasonable cost.

28 de maio de 2024
logotipo da Tees

Resposta da Tees

Hi, Thank you for your kind words. We're thrilled to hear that you found our advice and service both excellent and reasonably priced.

Avaliado com 2 de um total de 5 estrelas

Uninspiring process

Hand delivered documents were mislaid and had to be recreated. Progress information was poorly communicated and had to be chased. I did not feel particularly valued as a client.

23 de maio de 2024
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Resposta da Tees

Hello Rob, We are sorry for any inconvenience caused. We value your feedback and are committed to improving our processes to ensure that all clients feel valued and informed throughout their experience with us.
Team Tees

Avaliado com 1 de um total de 5 estrelas

Don't trust these people

Awful experience where I reveived an invoice of +£1200 for 1h15 min of consultation after I was given a rate of less than 200£ per hour.
I figured out after, that even the information I've been given were wrong and they were pushing me to go through unecessary procedures to take more money!!

21 de maio de 2024
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Resposta da Tees

We’re sorry that you feel that way about the experience with Tees. We take all reviews seriously and strive to provide the best possible service to our clients. We've passed on your feedback to our client experience manager.
Team Tees

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