This was a hopeful and desperate attempt to find pain relief for my teenagers severe period pains after the Dr could only suggest the Pill. I am so grateful to say that the tens machine has offered re... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Нещодавно я придбала собі Elise 2 Тонік для мишц тазового дна Перший місяць починала з інтенсивності 35 мА, зараз вже перейшла до 55 мА. Так позитивні зміни вже відчуваю, але ще треба працювати тим п... Ver mais
A empresa respondeu
Migraine tens machines work well for me, reducing the pain, and if used early enough can occasionally even stop it. I have just started using Tenscare Mynd and my only criticism is the very loud sound... Ver mais
A empresa respondeu
Horrible customer service. Refused my legitimate request for replacement of their defective leads less than 3 ms of gentle service. Bought it on Dec 2021, but received on Jan 21, 2022. Lying thru the... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Helping you feel better naturally. We are a well established UK company with 27 years of expert experience in the field, offering a range of products to help people in all areas of life. Chronic pain, maternity and labour pain, physiotherapy, aesthetics, incontinence, erectile dysfunction and more. Award Winning, clinically proven and affordable TENS, EMS, MIC and IF devices.
Informações de contato
TENSCARE LTD, PainAway House, 9 Blenheim Road, KT19 9BE, Epsom, Reino Unido
- 01372723434
- customer.service@tenscare.co.uk
- www.tenscare.co.uk
4,1
Muito Bom
173 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da TensCare
Thank you for your feedback.
Resposta da TensCare
Thank you for your feedback
Recent Purchase
Recent Purchase
Easy to use website with accurate description at a reasonable price. Delivered on time as stated. I will shop here again.
22 de abril de 2024
Resposta da TensCare
Thank you for your feedback.
Could you shed light on why the…
Could you shed light on why the durability of your leads is so short, particularly when it seems possible to manufacture headphones capable of withstanding prolonged use without breaking near the plug or jack? It appears that the plastic material used may be too rigid and lacks flexibility. While I acknowledge the electrodes' shorter lifespan, I'm perplexed by the short liftspand of the leads. From where im sitting it just seems like this is a great way create additional sales.
18 de abril de 2024
Avaliação não solicitada
Resposta da TensCare
Hi Thomas, the lead wires are delicate and have a life span of 3-6 months. They can also last longer than 6 months. I have included some suggestions that may help the leads last longer
1. Ensure they are not wrapped around the device or tangled when it is not being used
2. Ensure when removing the leads from the electrodes the lead wire isn't being pulled.
3. Ensure the leads are disconnected from the electrodes and the device when it is not being used.
Please feel free to contact Customer.service@tenscare.co.uk for any further enquires.
Thank you.
Tenscare
It is amazing !
It is amazing !! It helps me with my back and takes the pain away . I have a knee pad which is brilliant , can not recommend them enough .
21 de fevereiro de 2024
Resposta da TensCare
Thank you for your feedback. We are pleased to hear how the device is helping you!
Did not fit and no response to my email.
Did not fit and no response to my email.
19 de fevereiro de 2024
Resposta da TensCare
Hi Darren. I am sorry that the item you ordered is not suitable. We don't seem to have an email from you unfortunately. If you would like to contact us regarding your order, please email us at customer.service@tenscare.co.uk so that we can help solve the issue. Thank you.
Resposta da TensCare
Thank you for your feedback.
Recommended by physiotherapist
Recommended by physiotherapist, has significantly improved my health issues, easy to use and read instructions, fast delivery great service
22 de dezembro de 2023
Resposta da TensCare
Thank you for your feedback!
I emailed tenscare to check if they…
I emailed tenscare to check if they still supplied the items for my old tens unit, which they, very helpful. Goods arrived on time
20 de novembro de 2023
Resposta da TensCare
Hi Angela. We are pleased that we could supply you with what you needed. Thanks for the feedback :)
Excellent product the pads are perfect…
Excellent product the pads are perfect with my old Boots tens machine . Excellent speedy delivery too .
31 de outubro de 2023
Resposta da TensCare
Thank you Marie. We are glad to hear that you are pleased with your purchase.
Great company really easy to order and…
Great company really easy to order and pay you know that your getting the correct items for your tens machine by ordering genuine products and at a reasonable price
20 de outubro de 2023
Resposta da TensCare
Thank you for your feedback Paul.
I like the ease of use
I like the ease of use, seems to making a slight difference but I think only time will tell,but I'm very hopeful
23 de outubro de 2023
Resposta da TensCare
Thank you for your feedback.
Prompt delivery and kept well informed…
Prompt delivery and kept well informed of my order status .
28 de setembro de 2023
Resposta da TensCare
Thank you for the feedback!
Resposta da TensCare
Thank you for the feedback!
Product as described!
The product was as described, took a little while to arrive but was delivered safely in the end
20 de setembro de 2023
Resposta da TensCare
Many thanks for your feedback James. We are sorry for the delay that you experienced.
Everyone so helpful
I was so pleased to find TensCare did hypoallergenic electrode pads which actually work. Thank you team!
5 de setembro de 2023
Resposta da TensCare
Thank you for your feedback. We are pleased that you are satisfied with your shopping experience with us.
Resposta da TensCare
Thanks Martyn We appreciate your feedback.
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