The Golf Shop Online Avaliações 

6.293
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ordered 2xcallaway golf shirts and always bit worried about quality/type of material used/sizing when ordering clothing on line...not a problem with golfonline!!! super quality delivered on time and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

WHAT A BRILLIANT COMPANY TO DO BUSINESS WITH AND THEIR ATTITUDE IS A STARK CONTRAST FROM THE HUGE ORGANIZATIONS ONE HAS TO DEAL WITH. MY GRANDSON HAD AN ISSUE WITH GOLF BAG I HAD BOUGHT HIM. I RANG... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordering was simple and quick. But what made the overall experience so good was that when i had a problem which was no fault of The Golf Shop Online it was dealt with seamlessly and with out fuss. Ori... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The Golf Shop Online always excels, in choice, price and delivery. The Ogio Featherlite Stand Golf Bag is perfect for taking on holiday and fits snugly inside the Ogio Travel Bag.

A empresa respondeu

Detalhes da empresa

  1. Loja de artigos para golfe
  2. Clube de Golfe
  3. Loja de artigos esportivos

Escrito pela empresa

Welcome to The Golf Shop Online, an established and trusted online retailer selling golf equipment throughout the UK and EU. As a company, we are totally passionate about the game! Our Head Professional has over 30 years of experience in coaching, golf retail, and custom fitting. Our dedicated team of staff and PGA professionals are focused on making sure we deliver the very best in service and advice. You can be assured; we are authorised by all the brands we represent. All products sold come with a full manufacturers warranty and our 5 Star customer service provides you peace of mind for the future. We always maintain a large stock in our warehouse ready for quick dispatch and offer the majority of our UK customers Next Day delivery options. We constantly check our prices against our competitors plus provide a further price promise in the unlikely event you find it cheaper elsewhere.* If we can help in any way, or you can't find a product you're specifically after, please give us a call or drop us an email at sales@thegolfshoponline.co.uk.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

6 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(6.293)

92 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

This is the first time I have used this…

This is the first time I have used this company and it will not be the last !

I ordered a pair of golf shoes on the 22 of March 26.
They were too small, so I returned them for a larger size. They received my return on the 25th and my replacement arrived today the 27th!!

Overall, I'm very impressed with their efficiency and speed of service

27 de março de 2026
Avaliação não solicitada
logotipo da The Golf Shop Online

Resposta da The Golf Shop Online

Hi Alan, thank you for your feedback. We’re pleased you’re happy with the efficiency and speed of our service, and that the replacement shoes arrived quickly. We’re glad your first experience with us was positive. We look forward to your next visit.

Avaliado com 5 de um total de 5 estrelas

Excellent Service

I have ordered several items from this company all delivered promptly with no issues. I recently bought some shoes and when they arrived I was unhappy with the fit. The return was processed promptly and an immediate refund was processed. Excellent service. I would have no hesitation ordering again.

25 de março de 2026
Avaliação não solicitada
logotipo da The Golf Shop Online

Resposta da The Golf Shop Online

Hi John, thank you for your feedback and for your continued support. We’re pleased your orders have always arrived promptly and that the return and refund process was handled quickly for you. Thank you for choosing us, and we hope to see you again at TGSO.

Avaliado com 5 de um total de 5 estrelas

Would highly recommend this company…

Would highly recommend this company very professional. Most companies are great when you’re buying something but when you need to return something they offered let their selves down. Not this company seamless experience 10/10 all the way

8 de janeiro de 2026
Avaliação não solicitada
logotipo da The Golf Shop Online

Resposta da The Golf Shop Online

Hi Mr Mcleavy, thank you for your review. We are pleased to hear you found the experience professional and seamless, particularly when it came to returning an item. Thank you for your feedback and we hope to see you again at TGSO.

Avaliado com 5 de um total de 5 estrelas

Would use again

First time I've used this site having never heard of it before. Was only looking for some golf socks and found they were the cheapest for the FJ ones I wanted. Ended up buying a couple of things. Ordered late Wednesday night and delivered Saturday afternoon. Top service and would use again.

10 de janeiro de 2026
Avaliação não solicitada
logotipo da The Golf Shop Online

Resposta da The Golf Shop Online

Hi Murray, thank you for your feedback. We’re glad your first experience with us went so smoothly, from finding a great price to receiving your order quickly, and that you’d shop with us again. Thank you for choosing us, and we hope to see you again at TGSO.

Avaliado com 1 de um total de 5 estrelas

Terrible service

Terrible service
I ordered an expensive Christmas gift only for DX Express - your delivery company - to tell me they've tried to deliver twice when they haven't. I was in both times and have cameras, they never came. I've emailed you and sent a direct message on Instagram and no response. Please can someone track down my order and use a proper delivery company to get it to me asap. I'm now very concerned it won't arrive before Christmas.

19 de dezembro de 2025
Avaliação não solicitada
logotipo da The Golf Shop Online

Resposta da The Golf Shop Online

Hi,

We’re very sorry for the issues you experienced with your delivery. You contacted us on Friday evening, and as our offices are closed over the weekend, we responded first thing Monday morning at 8:36am.

I can see your order was successfully delivered today at 12:22pm. We take pride in our customer service and work hard, especially during this busy period, to get orders to our customers as quickly as possible. We hope your issue is now resolved, and if you would consider updating your review, we would really appreciate it.

If there’s anything we can assist you with in the future, please don’t hesitate to get in touch.

Kind regards,
The Golf Shop Online

Avaliado com 5 de um total de 5 estrelas

The John Lewis (in the 80s) of golf retailing

Purchased my kids golf set through them. We had issues with the quality of golf bag (twice). This was manufacturing issue and they immediately replaced the bag first time round. The second time it happened they offered to upgrade the bag for us to prevent a repeat. More recently my boy lost a club from the set. They were able to replace it for way less than I ever expected.

Their Customer Service is seriously impressive; incredibly quick responses, proactive, customer focussed. I wouldn't shop anywhere else!

8 de dezembro de 2025
Avaliação não solicitada
logotipo da The Golf Shop Online

Resposta da The Golf Shop Online

Hi Simon, thank you for your thoughtful feedback. We’re glad we could help with the bag issues and that the replacement club worked out, and it means a lot to hear you’ve been pleased with our service. Thank you for your feedback and we hope to see you again at TGSO.

Avaliado com 5 de um total de 5 estrelas

Ordered the wrong colour!

I placed an order online but ordered the wrong colour by mistake. I emailed my mistake and followed up with a phone call. By the time I spoke to customer service the mistake had already been corrected. Excellent service, helpful, friendly and very efficient!

1 de dezembro de 2025
Avaliação não solicitada
logotipo da The Golf Shop Online

Resposta da The Golf Shop Online

Hi Kirsty, thank you for your review. We’re pleased we could correct your order quickly and that you found our service helpful and friendly. Thank you for choosing us, and we hope to see you again at TGSO.

Avaliado com 5 de um total de 5 estrelas

Lors d'un premier achat ,j'avais été …

Lors d'un premier achat ,j'avais été facturé des taxes et droits de douane .Apres réclamation j'ai été remboursé de ces sommes.
Pour mes achats je privilégierai désormais ce site qui est moins cher que la concurrence pour des produits strictement identiques et de la meilleure qualité .Le prix est donc bien TTC.
Merci

1 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Misselling

I bought what was advertised and sold as powakaddy winter wheels last year. My club now tell me (and powakaddy agree) they are not winter wheels. The Golf Shop Online say I should sell them on eBay and won’t accepted back despite misselling them to me. £90 wheels !

The response say it was advertised as winter at the time - they absolutely were. I didn’t need wheels for the main season I already had them. Other sites also advertise them as winter wheels despite powakaddy being very clear (I asked them specifically) that they are not and that I had been missold.

24 de novembro de 2024
Avaliação não solicitada
logotipo da The Golf Shop Online

Resposta da The Golf Shop Online

Hi there, thanks for your review. We’ve checked your order and can confirm the item purchased was the PowaKaddy Universal Wide Sport Wheels. These are not described or advertised anywhere on our website as winter wheels.

They’re a standard accessory designed to enhance the stability of your trolley, and the product page doesn’t mention winter use at all.

Because the item supplied matches the listing and was delivered correctly, we’re not able to accept a return after this length of time (purchase date 24th October 2024).

We understand this isn’t the answer you were hoping for, but we haven’t mis-sold the product.

If you need help choosing the correct winter wheels for your trolley, we’re happy to point you to the right ones.

Kind Regards
Julia
The Golf Shop Online

Avaliado com 5 de um total de 5 estrelas

Great prices, excellent customer service and loyalty points!!

The golf shop online is my go to golf shop as I always get great prices and excellent service.

Goods are dispatched quickly and the staff are so helpful. Special thanks to Lauren who sorted my discount code query.

26 de setembro de 2025
Avaliação não solicitada
logotipo da The Golf Shop Online

Resposta da The Golf Shop Online

Hi, thank you for your review. We’re pleased you’re happy with our service, quick dispatch, and the help from Lauren. Thank you for your feedback and we hope to see you again at TGSO.

Avaliado com 5 de um total de 5 estrelas

Just purchased FJ Stormwalker golf boots

Just ordered some Foot joy stormwalker waterproof golf boots and can honestly say the service and delivery has been exemplary and would highly recommend this company

7 de outubro de 2025
Avaliação não solicitada
logotipo da The Golf Shop Online

Resposta da The Golf Shop Online

Hi Ian, thank you for your feedback. We're pleased you found both the service and delivery exemplary and that you’re happy with your FootJoy Stormwalker boots. We really appreciate your recommendation. Wishing you a good season of golf ahead.

Avaliado com 5 de um total de 5 estrelas

I honestly can’t recommend The Golf…

I honestly can’t recommend The Golf Shop Online enough. I’d always used American Golf before, but I stumbled across this company and thought I’d give them a go. Within a couple of weeks I’d already bought a Ping DLX bag, new golf shoes, waterproofs, and a few accessories — and I’ve been seriously impressed.

What really stood out was the customer service. On my very first round with the new Ping bag, I took the rain cover off and one of the studs came away. It was a Friday so I had to wait until Monday to get in touch, but as soon as I did they were straight on it. By 2pm the next day (Tuesday!) I had a brand-new replacement bag delivered to my door. Honestly, that kind of service is hard to find.

Prices are competitive, delivery is quick, and the whole process has been easy from start to finish. From now on, The Golf Shop Online will be my go-to for everything golf. Fantastic company, fantastic service.

23 de setembro de 2025
Avaliação não solicitada
logotipo da The Golf Shop Online

Resposta da The Golf Shop Online

Hi Robbie, thank you for your review. We're really pleased you’ve been so happy with your purchases and the service received, especially how we were able to resolve the issue with your Ping bag quickly. It’s great to hear that the prices, delivery, and overall experience have impressed you. Thank you for your feedback and we hope to see you again at TGSO.

Avaliado com 5 de um total de 5 estrelas

Really great service and when I…

Really great service and when I enquired about a scorecard holder they replied back within 24hours and were very helpful.

15 de setembro de 2025
Avaliação não solicitada
logotipo da The Golf Shop Online

Resposta da The Golf Shop Online

Hi Paul, thank you for your feedback. We’re glad you were happy with the quick and helpful response to your enquiry. We hope to see you again at TGSO.

Avaliado com 5 de um total de 5 estrelas

These guys are very helpful.


I needed a replacement Garmin distance measuring device and, shopping online, I mistakenly ordered a clip on version rather than a watch which was what I wanted. My email received a quick and friendly response and the return and replacement of the item happened extremely quickly.
I have ordered other golf equipment from this company and based on my experience I can thoroughly recommend Golf Shop Online !!

10 de setembro de 2025
Avaliação não solicitada
logotipo da The Golf Shop Online

Resposta da The Golf Shop Online

Hi Myrtle, thank you for your feedback and recommendation. We’re glad we could quickly help with your replacement and that you’ve had a positive experience with us before. Wishing you a good season of golf ahead.

Avaliado com 5 de um total de 5 estrelas

Brilliant customer service

Bought a golf trolley via golf shop online and decided to use Amazon Pay as the payment method. The payment got caught up at Amazon Pay who were very little help pointing me first to my credit card company then golf shop online. The customer service team (I spoke to three people -Julia, Lauren and Dan - hope I remembered your names correctly!) at golf shop online were brilliant sorting it all out quickly and easily even getting the order processed in time for next delivery and sure enough it arrived at 8.30 am the next day. Can't recommend you high enough, thank you and well done !

9 de setembro de 2025
Avaliação não solicitada
logotipo da The Golf Shop Online

Resposta da The Golf Shop Online

Hi David, thank you for your detailed feedback. We’re thrilled our team could resolve the payment issue quickly and ensure your trolley arrived on time. We’re pleased you were happy with the service received. Thank you for choosing us, and we hope to see you again at TGSO!

Avaliado com 5 de um total de 5 estrelas

Purchased a putter in August

Purchased a putter in August. On arrival it was evident I had ordered the wrong length, was sent a DPD return label within 10 minutes of contacting Julia on the chat, product was back with them the following day and the replacement landed with me the day after. I have to say the end to end process was very straightforward. Credit to the team at GSO for their efficiency, great people to deal with and would highly recommend giving them a try if you haven't already.

4 de setembro de 2025
Avaliação não solicitada
logotipo da The Golf Shop Online

Resposta da The Golf Shop Online

Hi Sally, thank you for your review. We're pleased the exchange process for your putter was smooth and efficient, and that you were happy with the service received. Thank you for recommending us, and we hope to see you again at TGSO.

Avaliado com 5 de um total de 5 estrelas

Faultless experience 👏

Just received my new callaway lazer golf shoes,from ordering to the delivery was faultless. I am very pleased with the shoes just what I wanted thanks 😊.

12 de julho de 2025
Avaliação não solicitada
logotipo da The Golf Shop Online

Resposta da The Golf Shop Online

Hi Ray, thank you for your feedback. We're pleased to hear everything went smoothly and that you're happy with your new Callaway shoes. Hope you enjoy your golf this season.

Avaliado com 5 de um total de 5 estrelas

Delivered in one day

Ordered two clubs on Wednesday they were despatched the same day and arrived today Thursday will definitely use the golf shop online again 10 out of 10 for me

10 de julho de 2025
Avaliação não solicitada
logotipo da The Golf Shop Online

Resposta da The Golf Shop Online

Hi Michael, thank you for your great feedback. We're so pleased the delivery was quick and that you're happy with your clubs. We look forward to seeing you again at TGSO.

Avaliado com 1 de um total de 5 estrelas

Ik betaalde een golf horloge, niets ontvangen!…

Ik bestelde op 26 mei een Garmin Golf horloge die een aanbieding was. Bevestiging van mijn order alles verliep normaal dacht ik. Toen ik na een paar weken vroeg waar mijn horloge bleef kreeg ik een mail van afdeling sales Het antwoord was uw order ligt bij de douane. Zelfde antwoord keer op keer. Ik kon in die tijd maar 1 slechte beoordelingen lezen die uiteindelijk was opgelost. Tot nu toe niets ontvangen. Ik ben dus opgelicht door Golf-eushop ook opererend onder the golfshop online. Wees gewaarschuwd voor deze boeven.

26 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Een dure Ogio tas gekocht

Een dure Ogio tas gekocht, de nieuwste.
Na 5 weken al de schouderband stuk. Stiksel laat over al los.

Retour sturen is heel lastig, en moeilijk in communicatie.

Kijken hoe dit word opgelost, zodat ik er 5 * van kan maken. De tas is verder namelijk wel top.
Maar zonder banden heb je er niks aan als golfprofessional.

The shop heeft contact gehad met de fabriek en die hebben een nieuwe tas toegezonden.
Super snel en goed opgelost

Dank jullie wel⛳️🙏

30 de junho de 2025
Avaliação não solicitada
logotipo da The Golf Shop Online

Resposta da The Golf Shop Online

Hallo,

Bedankt voor je feedback en het delen van je ervaring.

Het spijt ons te horen dat de schouderband van je Ogio tas zo snel defect is geraakt – dat is uiteraard niet wat je mag verwachten van een premium product.

Goed nieuws: Ogio gaat de tas voor je vervangen zonder dat je deze hoeft terug te sturen. We hopen dat dit de situatie voor je oplost en dat je snel weer met volle tevredenheid gebruik kunt maken van je tas.

Als er verder nog iets is waarmee we kunnen helpen, laat het ons gerust weten. We waarderen je geduld en hopen dat we die 5 sterren binnenkort mogen zien!

Met vriendelijke groet,
The Golf Shop Online Team

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