I received my Swift 360 keyboard yesterday and naturally, tested the heck out of it right away. Bottom line, I really like it. It's very well engineered and the keys are good size, with just the... Ver mais
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Veja o que dizem as avaliações
The product description said the "iPad Leather Portfolio Case" I was buying had an auto sleep/wake feature. It doesn't. Decided I wanted to use their "30-Days Hassle Free Returns" policy, only to find... Ver mais
I ordered the wrong case by mistake. Ella my support rep did an amazing job by helping me through the process of locating the correct case and made the transaction as easy as it possibly could’ve been... Ver mais
The directions are terrible on how to measure the wristband and cut it to fit. If you aren’t perfect the entire order is wasted. They will not sell you a band only to replace the band you mistakenly... Ver mais
Detalhes da empresa
Escrito pela empresa
Founded in 2021, MaveMall has come a long way from its beginnings in a Home Office. When we first started out, our passion for bringing you fine products and such drove us to do intense research, quit our day job, and gave us the impetus to turn hard work and inspiration into to a booming online store. We now serve customers all over the world, and are thrilled to serve you!
Informações de contato
71-75 Shelton Street, WC2H 9JQ, London, Reino Unido
- info@themavemall.com
- www.themavemall.com
3,3
Bom
100 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 4% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Initially service was great with regard…
Initially service was great with regard to communication and delivery, however, once we received the iPad cover it literally fell apart after a week.
I have emailed them and had no response, but keep getting emails to review.
21 de abril de 2025
I loved the case
I loved the case, was simple to put on and use. Looks great and it’s good quality
22 de março de 2025
Tracking number was wrong …
They haven't shipped the product for 3 weeks and given one yodel tracking when reached to yodel they said the product is still waiting to be shipped to yodel by mavemail. I paid 98 pounds for the iPad case. After I wrote this in a week's time I received the key board. It is working good . I think only problem is shipping timeline
24 de março de 2025
Avaliação não solicitada
Have to pay shipping on return.
25 de fevereiro de 2025
Great product!!!
I have never written a review before but this product deserves to be highlighted! It is amazing! I am very happy with my purchase.
11 de fevereiro de 2025
Horrifying experience Horrifying experience this people are…
Horrifying experience this people are fake selling $10 things is $200
Cheating customers and no customer support
15 de janeiro de 2025
Turned my iPad into a computer
Turned my iPad into a computer. The only down side is they both have to be charged individually.
13 de janeiro de 2025
Pefekt für ipad
Pefekt für ipad, paßt exackt hinein, funktioniert wie es soll, besser als jede Klaphülle.
19 de janeiro de 2025
What I ordered was the wrong size and I…
What I ordered was the wrong size and I was not able to return and get a refund, but was offered to buy the correct size. Not be able to return an untouched item because it was the wrong size is ridiculous. This was my first and last time ordering from your company
16 de janeiro de 2025
Resposta da MaveMall
Dear Michele,
Thank you for your feedback. We understand your frustration, and we sincerely apologize for any confusion. After reviewing your order, we can confirm that the correct keyboard was shipped based on your original order.
As per our return policy, if you would like to receive a refund, we kindly ask that you return the product to us in its original condition. Please email us to initiate the return process, and we’ll be happy to guide you through the next steps.
Thank you for your understanding, and we hope to resolve this to your satisfaction.
Best regards,
It took forever to be delivered
It took forever to be delivered. There are scratches on the case! It feels cheap. Would NEVER ORDER AGAIN.
13 de janeiro de 2025
Resposta da MaveMall
Dear Robyn,
I'm sorry to hear about your experience. We strive to provide high-quality products and fast delivery, and it's disappointing that we fell short in your case. Your feedback about the scratches and the quality of the product is important to us, and we would love to make it right. Please reach out to our customer support team with your order details so we can resolve the issue to your satisfaction.
Thank you for bringing this to our attention.
Long processing, fast shipping, great product
The processing of my order took over a week, I sent an email to customer support and they responded within the hour and were very nice and helpful. After that my package was shipped very fast and arrived within a few days. So maybe my order was "forgotten" or smth, but everything got cleared up quickly. The iPad case itself is also great, it's so helpful and I don't have any complaints about it!
13 de janeiro de 2025
I have not receive my order yet
I have not receive my order yet, and have not receive any update regarding my order.
30 de dezembro de 2024
Resposta da MaveMall
Hi Yvonne,
Thank you for your feedback, and we sincerely apologize for the delay and lack of communication regarding your order. We understand how frustrating it can be when expectations aren't met, and we truly appreciate your patience.
Upon reviewing your order, it shows that it was delivered within the estimated timeframe—although it did arrive 2 days later than originally anticipated. We always strive to ensure that our deliveries arrive on time, and we regret that this delay occurred.
We are actively working on improving our communication and order tracking systems to prevent this from happening in the future. If there’s anything further we can assist with, please don’t hesitate to reach out.
Thank you for being a valued customer!
Best regards,
I’m still waiting on my order which is…
I’m still waiting on my order which is crazy I can’t believe this scam of a site
4 de janeiro de 2025
Avaliação não solicitada
Resposta da MaveMall
Dear Jesus,
Thank you for sharing your feedback. We’re very sorry to hear about your experience and sincerely apologize for any frustration caused by the delay in receiving your order.
After reviewing the details of your order, we see that it was successfully delivered within the estimated delivery timeframe. However, we understand that delays can be inconvenient, and we truly regret any confusion this may have caused.
We always strive to improve our service and ensure timely deliveries. If there's anything else we can do to assist you, or if you have further concerns, please don’t hesitate to reach out to our customer support team.
Thank you for your patience and understanding.
I requested express shipping to get it…
I requested express shipping to get it before christmas. I STILL dont have it. I asked for my money back for the express shipping portion because it wasnt here in the time window it said. I was told some bs about how 3 days of prep time is not included in the shipping time?????? No one ever does that and you should be honeat about that. And not to mention i was told they could give me the express shipping money in the form of store credit.... to force me to spens more money on the site where my christmas gift for my grandpa was ruined because it was also the gift from my grandma.... yeah really wanna spend more here after that. Not to mention i still dont have what i paid for.
25 de dezembro de 2024
Resposta da MaveMall
Dear Vance,
We sincerely apologize for the frustration you've experienced with your order. We understand how important timely delivery is, especially during the holiday season. Due to the significant backlog with USPS over the holidays, there were delays beyond our control that affected delivery times. We deeply regret that your order did not arrive within the promised timeframe.
We also apologize for any confusion regarding the processing time and our policy on express shipping. Our team is working to ensure that our shipping information is clearer moving forward. We value your feedback and are committed to improving your experience.
As for the express shipping refund, we understand your disappointment, and we’re sorry that our offer of store credit didn’t meet your expectations. We never want to make you feel forced into another purchase.
We hope you'll consider giving us another chance to serve you in the future. If you have any other concerns or questions, please feel free to reach out directly, and we’ll do our best to make things right.
Thank you for your understanding.
I purchased a keyboard for my ipad 2021…
I purchased a keyboard for my ipad 2021 on November 28th in Mississippi. It is now January 3rd and I still don't have my product. They don't have a phone where you can call. They answered about 3 of my emails stating that I would receive my product, but I never did. They don't want to refund me my money. Lesson Learned. I will never buy from these theives ever again!
28 de novembro de 2024
Avaliação não solicitada
Resposta da MaveMall
Dear TB,
Thank you for your feedback. We're sorry to hear that you had trouble locating your order. According to the tracking information, your item was successfully delivered within the stated shipping timeframe. We always strive to ensure timely delivery, and we encourage you to double-check with any neighbors or household members who may have received it on your behalf.
If you still cannot locate the package, please reach out to our customer support team so we can further assist you and investigate the situation.
Best regards,
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