I got a text of this company threatening debt agencies Try to call them call times out after 2 mins. Can not log in as their website doesnt function- all in all - utter cowboys.
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Veja o que dizem as avaliações
The Money Platform went out of their way to help me on over 4/5 occasions with multiple pushbacks on my loan payment in a difficult period for me. Their service is top tier, including rapid response o... Ver mais
I can't speak highly enough of this company! The whole loan process from beginning to end was a great experience. Everything was very straight forward, and the loan completed amazingly quick! Unf... Ver mais
I have recently had a loan from them, they had no problem in rearranging my instalments after an unexpected expense occurred for me over this festive period. They replied very quickly and resolved my... Ver mais
Detalhes da empresa
Escrito pela empresa
The Money Platform is a next-generation fintech marketplace that connects people who want to lend with those who need to borrow. Powered by our proprietary TMP Score and advanced credit analytics, we’re reimagining lending — making decisions faster, reducing costs, and opening access to fair, affordable credit. Built on transparency and inclusion, we enable real people to lend directly to real borrowers, removing the middlemen and creating a fairer financial future for everyone.
Informações de contato
4,5
Excelente
484 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 80% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very flexible
Very quick, polite and helpful, give great options and flexibility in uncertain times
21 de março de 2025
Avaliação não solicitada
Great service always there too help and…
Great service always there too help and support you.
17 de março de 2025
Avaliação não solicitada
Absolutely appalling company over…
Absolutely appalling company over charge treat customers like a piece of the proverbial avoiding would be the best thing to do
14 de março de 2025
Avaliação não solicitada
Resposta da The Money Platform
Hi Gary,
Thank you for your review.
We have tried to find our your details to discover if we can help in anyway as your review was not specific about the issue you have faced.
The Money Platform has issued tens of thousands of crowdfunded loans to happy customers.
We are seeking to drive down interest rates through crowdfunding loans and improve outcomes for customers often excluded from mainstream finance. I am really sorry we weren't able to help you this time.
Please get in touch with us and we will be happy to help resolve any concerns you have.
Very quick and positive responses
Very quick and positive response from the money platform.always ready to help.i am happy with their professionalism.
12 de março de 2025
Avaliação não solicitada
Fully supportive in a situation and…
Fully supportive in a situation and quick to resolve and help! Thankyou
28 de fevereiro de 2025
Avaliação não solicitada
Absolutely outstanding company
Absolutely outstanding company and very easy to work with. Customer service are brilliant and understanding of your circumstances keep up the good work and thank you for your support
27 de fevereiro de 2025
Avaliação não solicitada
Excellent service..extremely quick at…
Excellent service..extremely quick at replying and very understanding..would highly recommend
14 de fevereiro de 2025
Avaliação não solicitada
Excellent customer service
I have used TMP multiple times. The service is quick and easy, the money platform have sorted me with loans despite poor credit history. On the occasions when I have been unable to to repay on the scheduled date they have been willing to delay repayment to a date that I can manage. The customer service from TMP is fantastic.
11 de fevereiro de 2025
Avaliação não solicitada
Late Payment
The whole process for applying is so easy, after becoming quite ill I ran into problems with my repayments. Contacted the customer services via email and so easy to deal with, really helpful and couldnt do enough to get me back on track without damaging my credit file . Really recommend this company, so nice to deal with real people that understand life is not always straight forward 10/10
10 de fevereiro de 2025
Avaliação não solicitada
Great customer service and very…
Great customer service and very understanding when you might fall behind.
5 de fevereiro de 2025
Avaliação não solicitada
Customer service is fantastic
Customer service is fantastic and the service really is worth it for short time borrowing
30 de janeiro de 2025
Avaliação não solicitada
Best loan company ever
Best loan company ever. Really helpful customer service. I wanted to change my payment date and with no mention off charges or “ this will affect credit rating” it was put back 2 weeks. Super company!!!
28 de janeiro de 2025
Avaliação não solicitada
Very helpful when I came into money…
Very helpful when I came into money problems, only good customer service I had. A star!!
28 de janeiro de 2025
Avaliação não solicitada
Platform Excellence
If you’re looking to lend this is a great platform
21 de janeiro de 2025
Avaliação não solicitada
Good service and helpful.
5 de janeiro de 2025
Avaliação não solicitada
What is important for people to know
Thank you for helping me in a difficult moment in my life. And for your quick response.
2 de janeiro de 2025
Avaliação não solicitada
Very good and understanding
Very good and understanding
31 de dezembro de 2024
Avaliação não solicitada
Very Happy Customer
Recently had financial issues which caused me to miss a payment. Contacted The Money Platform to request a change to my payment dates. They very kindly, and with no fuss, changed the dates. Not only did they help with this difficulty instantly I was not penalised in any way. Thank you The Money Platform
27 de dezembro de 2024
Avaliação não solicitada
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