The Money Platform Avaliações 

484
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I got a text of this company threatening debt agencies Try to call them call times out after 2 mins. Can not log in as their website doesnt function- all in all - utter cowboys.

Avaliado com 5 de um total de 5 estrelas

The Money Platform went out of their way to help me on over 4/5 occasions with multiple pushbacks on my loan payment in a difficult period for me. Their service is top tier, including rapid response o... Ver mais

Avaliado com 5 de um total de 5 estrelas

I can't speak highly enough of this company! The whole loan process from beginning to end was a great experience. Everything was very straight forward, and the loan completed amazingly quick! Unf... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have recently had a loan from them, they had no problem in rearranging my instalments after an unexpected expense occurred for me over this festive period. They replied very quickly and resolved my... Ver mais

Detalhes da empresa

  1. Agência de empréstimos

Escrito pela empresa

The Money Platform is a next-generation fintech marketplace that connects people who want to lend with those who need to borrow. Powered by our proprietary TMP Score and advanced credit analytics, we’re reimagining lending — making decisions faster, reducing costs, and opening access to fair, affordable credit. Built on transparency and inclusion, we enable real people to lend directly to real borrowers, removing the middlemen and creating a fairer financial future for everyone.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

484 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 80% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(484)

29 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Reliable

Reliable, quick and understanding as they can help you move the payment if you are struggling.

28 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company

Great company, they help you exactly when you need, after applying for dozens of scam company on the internet finally I fund them, THE MONEY PLATFORM, money in your bank in 2 hours, they deserve 10⭐️

24 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Your website is rubbish try and put a…

Your website is rubbish try and put a decent simplified 1 in place

18 de outubro de 2024
Avaliação não solicitada
logotipo da The Money Platform

Resposta da The Money Platform

Hi Andy,

Thanks for your feedback. We are continuously improving our website to make everything work better.

We hope that we have been able to resolve some of your concerns in your previous messages to us.

Thank you again for raising your concerns.

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

Excellent Customer Service! I was surprised how fast my queries were responded to via email. The process has been smooth. Thank you for your service.

8 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quick and simple no hidden charges

After having issues with debt from being young and stupid. I was nervous at being able to get my first loan in many years. Even know it was a small loan the process was very quick and simple I even had my last repayment delayed by a month due to car issues. Again very simple and quick process and this had no effect on my credit score. I will use them again and recommend to friends and family

11 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Honestly the easiest and most simple…

Honestly the easiest and most simple process, I got declined by so many people due to my credit score all because stupid mistakes I made when I was younger I have the money to pay it back and that’s what is annoying. The money platform helped me so much I needed the money for a funeral and I cant thank them enough thank you so much

9 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Helpful and understanding

I have had a great experience with The Money Platform, because recently my health has taken a bit of a hit which affected my pay. I found that I could not pay this months installment and The Money Platform helped me move my installment date to the next month without an additional charge or it affecting my credit. I really appreciated there help and understanding.

8 de outubro de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

SUPPORT REQUIRED

Team - could someone reach out. I used a 3rd party site which gave me a pre-approved guarantee of a loan. I was then transferred to your site and filled out an almost entirely new form despite being pre-approved. This was over 3 days ago. After being 'approved' your then requested my ID. I have sent this twice - both occassions I get an immediate decline. Stating my in date passport and / or drivers licence are not acceptable. I've contacted you by your web form [TWICE - no response] and I have been ringing your UK support number [during your customer service working hours] only to get a recorded message stating there are no agents and an immediate disconnection. This is not a good start,.
Update. I have now been able to speak to the team. The gentleman was friendly. However, getting through is not easy. It does tend to immediately disconnect, or, you get put in a hold, only for the system to then say, there are still no agents and it disconnects. The 'proof of ID system' is really challenging. I've uploaded ID 5 times now and eventually they accepted my original [passport] 3 days later after saving it in numerous formats and then re-issuing it in a format that their 'payment provider' prefers.

7 de outubro de 2024
Avaliação não solicitada
logotipo da The Money Platform

Resposta da The Money Platform

Hi Jason,

Thanks for your feedback and the update you provided.

I am pleased the support team were able to assist you.

Uploading an ID in a particular format is an important part of our and our payment providers KYC checks and unfortunately it can take time to get these formats correct.

I am pleased we were able to resolve the issue with you.

Thank you for your feedback

Avaliado com 5 de um total de 5 estrelas

Really seamless and uncomplicated…

Really seamless and uncomplicated process which helped me out in a great time of need, now, more importantly, they have co operated promptly with an important request of my & alleviated one less worry, of which i have many at the moment! As long as you are truthful & upfront, these guys will treat you firmly but fair, exceptional!

24 de setembro de 2024
Avaliação não solicitada

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