The New Hones Group excelled in all aspects. When they give a time to telephone they stuck to that time and this helps make the customer feel valued. Will dealt with us and never failed to give upd... Ver mais
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The prompt response from the staff of this organisation is amazing. Their smooth handover, their politeness and how attentive they are during conversation. I am particularly thankful to Ellie Co... Ver mais
Daisy Theokli was great....really helpful with chasing things for us when communications from solicitors became difficult. Was always prompt at returning calls and emails, which was really importan... Ver mais
Throughout the entire purchasing of the property, Menai Mews, Kelsey has been consistently supportive, professional and very responsive. If I had any concerns or questions, Kelsey would advise or se... Ver mais
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Helpful!
They’ve been super helpful and responsive so far! Nothings been too much trouble and they’ve always explained every step perfectly!
I had a great experience with New Home…
I had a great experience with New Home Group. The team was professional, friendly, and helpful throughout. Communication was clear, and everything was handled efficiently. I’m very pleased with the service provided and would happily recommend New Home Group to others.
Great organisation and staff.
Straightforward, clear and calmly presented service with Georgia's communication style being perfect. I really appreciate how this organisation is managing the property purchase so far and I recommend the New Homes Group.
Highly Recommended
We had a great experience throughout the purchase process with Mr. Luke Cox. He was very helpful, kept us updated, and follow up whenever needed. We really appreciated his support throughout the process.
Book house viewings and ghost you
Book house viewings and ghost you
Do not trust New Homes Group
New Homes Group set up our mortgage and insurance. We specifically asked for good insurance cover as we are self-employed. This was done and we were happy. After a cancer diagnosis we then discovered that our policies had been change, without our knowledge or consent and basically we could claim for nothing.
Insurance was discussed during remortgages but none of consultants advised on not having cover on our mortgage, even when they tried to sell us another insurance policy, despite us saying we didn't need it as we had mortgage cover.
They have left us in severe financial difficulties as we cannot work while undergoing treatment.
They only seem interested in their commission and kick backs with little or no concern for their clients. They take an age to respond to complaints, if they do respond and are completely incompetent with their advice and only advise on what best suits their commission and the easiest route for them.
We advise not to use IMH, New Homes Group for your mortgage or insurance needs.
Been dealing with Armani and she was…
Been dealing with Armani and she was brilliant very prompt at pushing everything along as you would wish !
New Home Purchase - Thank you, Ian!
We worked with Ian Stainer from having our offer accepted right through to completion on our first property. There was quite a long and stressful wait throughout the process, through no fault of New Homes Group or ourselves, but Ian was fantastic in supporting us through it. He was always friendly and willing to help with any queries, and consistently chased all parties involved on our behalf. He kept us updated at every stage, offered helpful advice to keep things progressing, and was always available for any questions we had throughout the sale and purchase. Would absolutely recommend the additional support Ian provided. Thank you, Ian!
It was a really smooth
It was a really smooth and straightforward experience thanks to the help of Emma Sandhu who was very clear and concise in what was needed
Elderly parents move to Great Cornard
I have moved my elderly parents to Great Cornard, Sudbury. The sales progression manager Kelsey was excellent, Kelsey phoned me on a weekly basis to check the progress status that I had and relayed any information that came from her side of the moving process, often Kelsey provided more information than I had been given myself!
Thank you Kelsey for all your help during this process, and always being cheerful and upbeat.
Lucinda was fantastic
Lucinda was fantastic! As first time buyers, we were unsure of how the process would work, and Lucinda made sure to keep us updated every step of the way. She chased everything up for us, and was an asset all the way from offer accepted to completion! Ironically, she was the person who we didn't pay and was the most help! Very helpful and was a pleasant experience.
Feels comfortable and friendly
Feels comfortable and friendly
Georgina made the process really easy…
Georgina made the process really easy to understand
Great experience so far
Great experience so far! I have dealt with Georgina Merlini, from the first phone call she explained everything well and with professionalism. I have also had speedy responses from her which is always great.
First Time Buyers
Ellie Cooper has been managing the first stage of our property purchase. As first time buyers, buying a house is daunting, but Ellie has eased the stress where possible.
She has maintained clear communication throughout, providing us with all relevant information required, in order to push the sale through as quickly as possible. She has also answered all questions and concerns we’ve had in a timely manner, reassuring us every step of the way. She is an asset to the team.
Very helpful.
Emma Sandu has been so helpful with the purchase of my new house. Much appreciated and highly recommended.
We dealt with Emma Wright at the new…
We dealt with Emma Wright at the new homes group and she was amazing! Very very comforting and helpful, happy to answer any questions we had and very fast at getting back to us with what we needed. we are first time buyers and she made this process a lot easier and a lot less stressful!
James Mulder follows a very professional worth…
James Mulder follows a very professional worth ethics, he was always ready to answer any questions that we had which ensured that our offer discussion with the seller took place on time and the sale was agreed at a reasonable timeframe. Thank you for your support.
Difficult Move Made Possible
Ollie and his colleagues dealt with a very problematic house downsize and I am now in my lovely flat enjoying the views! Thank you.
We are first time buyers and were…
We are first time buyers and were slightly concerned when we got told that the house we were buying was part of a part exchange and we had to deal with The New Homes Group instead of the estate agents. However, our contact Lucy was amazing! She was so quick at responding and really efficient at keeping us updated. She put all of our worries at ease and made it a really smooth process. Would highly recommend!
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