We recently moved house and our sellers were purchasing a new build through New Homes Group. Various issues in the process/chain could have ended up being very stressful and/or increasingly delayed,... Ver mais
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Throughout the entire purchasing of the property, Menai Mews, Kelsey has been consistently supportive, professional and very responsive. If I had any concerns or questions, Kelsey would advise or se... Ver mais
New Homes Group were very easy to communicate with and made the early stages of our purchase straightforward and stress-free. Ellie Cooper was always quick to respond to any queries, incredibly helpfu... Ver mais
Excellent Service from Matt We had an absolutely brilliant experience with Matt! He’s genuinely the best salesperson we’ve met so far. He was incredibly well-prepared, professional, knowledgeable,... Ver mais
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Lucinda was great
Lucinda was great. She was reliable, friendly and quick to sort out any problems that arose. We are very happy
New homes group
I found the new homes group provided excellent overall service and communication at each stage of the sales process for our house sale which was complicated due the length of the sales chain .
Samantha Bak was particularly proactive and supportive keeping us informed and up to date and provided a calm and friendly voice during this process which is stressful at times . We have now completed our sale and looking forward to our new house . Very timely and responsive support .
Ellie cooper is friendly and helpful
Ellie cooper is friendly and helpful. Gets the job done!
Throughout the entire purchasing of the…
Throughout the entire purchasing of the property, Menai Mews, Kelsey has been consistently supportive, professional and very responsive.
If I had any concerns or questions, Kelsey would advise or seek advice if it was needed to make the process quick and simple.
Thank you Kelsey for your 5 star service
Purchase - Early Stages
New Homes Group were very easy to communicate with and made the early stages of our purchase straightforward and stress-free. Ellie Cooper was always quick to respond to any queries, incredibly helpful, and clearly outlined what was required from me throughout the process.
Ellie was professional in dicharging…
Ellie was professional in dicharging her duty, she is good at her job, the experience i had with her was amazing, keep it up
Efficient, great communication! Especially Kelsey!
We recently moved house and our sellers were purchasing a new build through New Homes Group. Various issues in the process/chain could have ended up being very stressful and/or increasingly delayed, however Kelsey was overseeing this and she was amazing! Every week, she called me with an update, and when things needed more frequent attention, she was “on it”, being the person who kept communication and action “active” up and down the whole chain. We were really impressed and appreciative! Thanks Kelsey!
We also organised our mortgage and life insurance policy through New Homes group and that service was excellent as well.
Hayley has been absolutely outstanding…
Hayley has been absolutely outstanding throughout my experience. Her professionalism, exceptional communication, patience and willingness to help have truly stood out. She is approachable, attentive and incredibly efficient, always ensuring that queries are handled and that I feel supported every step of the way. What makes Hayley exceptional is not just how well she does her job, but the genuine warmth, dedication and attention to detail she brings to it. She is a real credit to the team and her outstanding customer service has made a genuinely positive difference to my experience. Thank you, Hayley, for going above and beyond. You are a star and your efforts deserve to be recognised.
Great service
Lucinda was great, she made the experience of buying a new home and selling my previous house really easy. She kept me informed throughout the process and made sure I got a good deal. She made the process really smooth.
Very helpful
Megan was helpful and professional, very informative as well as all the staff who we spoke with. Definitely recommend.
Really happy with the service provided…
Really happy with the service provided from TNHG. Daisy has been with me through the early stages of buying my first home and she’s been incredible. No question was a problem and i was always kept up to date. Daisy was always more than willing to help with whatever i needed. Thank you so much❤️
Excellent Service from Matt
Excellent Service from Matt
We had an absolutely brilliant experience with Matt! He’s genuinely the best salesperson we’ve met so far. He was incredibly well-prepared, professional, knowledgeable, and friendly, making the whole viewing a pleasure.
His presentation of the house was outstanding, and his attention to detail, enthusiasm, and approachable manner really set him apart. He made a fantastic impression on us and went above and beyond our expectations.
Matt is a real credit to his team and the company. We can’t praise him highly enough and wouldn’t hesitate to recommend him. Thank you, Matt, for such a positive experience!
Fantastic communication
Fantastic communication throughout from Megan Pollicott.
Professional, enthusiastic and true to her word. Cannot thank Megan enough for her service.
Oliver is polite
Oliver is polite, very informative and always willing to answer any queries. very positive experience
Shocking
Shocking, they could do with some training in communication. No updates, no half way review, didn’t manage the estate agents very well, didn’t provide any feedback after viewings, I had to do all the chasing. Their idea of marketing is to drop the price. Never again will I use them.
Only took 6 weeks
Only took 6 weeks
We started our journey with viewing our future house on the 28th Aug 26. And today (15th Oct 26) we have exchanged contracts and all is complete. The only thing left is exchange keys.
With the amazing help from Katie Dalgarno, we have been updated through phone calls regularly, answering any questions we had as first time buyers and new to the process with terms we're not familiar with. Through an out of the blue email address change. This was not as stressful as I feared and heard this process can be. We have been in amazing hands with Katie.
I've had great chats with Katie, she's friendly, kind and thoughtful, we are very grateful Katie was in our corner.
I would absolutely recommend New Homes Group anyone who would be in need of help buying a house.
Excellent service
The service we received by Harry was second to none. Very professional
From my first contact with Armani
From my first contact with Armani, she has always been very polite and proffessional, she had the answer to any questions, no delays in emails being responded to at all, absolute start and a credit to the company.
Great customer service from Lucinda
Our experience dealing with Leila and Lucinda from TNHG has been very good. They both responded quickly to our enquiries and have always been very helpful. If we ever have to do business with TNHG again, I would like to have Lucinda as our point of contact.
Very happy with the assistance from…
Very happy with the assistance from NHG, in particular the care and attention given to us by Lucinder during the sale and purchase of our home!
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