Ordered a couple times from the podblock and will definitely keep on ordering, some amazing flavours and most of the time great quality !!! I have encountered ripped or snus which has been dried... Ver mais
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Veja o que dizem as avaliações
Great customer service, loads to choose from… been stung and scammed by other sellers so great to find a reliable supplier at reasonable prices. Been using The Pod block now for a number of years. No... Ver mais
A empresa respondeu
I have been waiting for 3 months for my order, no news, no way to contact them, everything I send to them fails to deliver. This is a scam everyone do not order anything from these guys.
I've just ordered from The Pod Block for the 1st time and I'm very impressed with the quality of service. Ordered 19th Oct received 21st Oct. I had to contact customer service after I had an issue wit... Ver mais
Detalhes da empresa
Escrito pela empresa
The Pod Block is a newly established business based inside of the United Kingdom. With one goal! To supply HIGH quality Nicopods (nicotine pouches).
Informações de contato
Office 1, Izabella House, 24-26 Regent Place,, B1 3NJ, City Centre, Birmingham, Reino Unido
- 0121 798 0169
- info@thepodblock.co.uk
- www.thepodblock.co.uk
3,3
Bom
222 avaliações
Pede aos clientes que avaliem
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Como esta empresa usa o Trustpilot
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I didn’t get my package
I didn’t get my package, nor any delivery or tracking information
29 de maio de 2024
Resposta da The Pod Block Ltd
Hey Arthur,
Have you checked the tracking number via email? Or have you checked it via your account when you login?
Kind Regards
The Pod Block Team✌️
Products not received
I didn’t receive the products I ordered. Not sure what went wrong however, there was minimal communication about an arrival date or when to expect the parcel. Not sure if the products are still in transit but once again, I haven’t received any communication. Quite disappointing.
5 de junho de 2024
i orderd on 3 may no shipping number yet
12 de maio de 2024
Avaliação não solicitada
Resposta da The Pod Block Ltd
Hello,
Please check your spam folder for the tracking number, if you still haven't received it, email your order number or full name and address: to info@thepodblock.co.uk
Kind Regards
Matthew - Sales Manager
ordered 24 hr tracked royal mail and…
ordered 24 hr tracked royal mail and they didnt send me the tracking number until 3 days after,they also sent the wrong flavour snus and wasn’t notified about it.bad customer service for a small business
31 de março de 2024
Resposta da The Pod Block Ltd
Hey,
We are sorry to hear you didn't enjoy your experience.
::UPDATE::
One of our colleagues has now resolved the situation for you.
We are glad to hear you are still purchasing off our store, and are satisfised with all the orders.
Please update your review when you have the chance.
Thank you
Matthew - Sales Manager
I have been waiting 2 weeks for 4 pots…
The very polite sales manager sent me a message regarding the delay and was very kind and helpful wonderful store to order from and very polite workers
16 de fevereiro de 2024
Resposta da The Pod Block Ltd
Hi,
Thank you for your feedback, we appreciate it :)
Kind Regards
The Pod Block Team
Resposta da The Pod Block Ltd
Hey,
We tried contacting you on your phone, however we never received a response.
We ran out of Pablo Banana Ice and contacted you to see what other replacement you would have liked as an alternative.
We appreciate this is a longer turnaround than our standard 24hour delivery, however our stock for Pablo Banana Ice ran out and has been taking longer to arrive than expected.
Please contact us on
+44 7309 967696
We will give you 5 extra tubs for the delay and a £10 voucher our store.
Kind Regards
Matt - Sales Manager
Good service
Bought from them multiple times, always dispatched quickly and I like the spend £35, get free 24hr delivery offer they have so I can get my snus quickly :)
2 de fevereiro de 2024
Avaliação não solicitada
Resposta da The Pod Block Ltd
Hi,
Thank you for your feedback, we really appreciate it :)
Kind Regards
The Pod Block Team
Fast shipping and good prices…
Fast shipping and good prices definately recommend
25 de janeiro de 2024
Avaliação não solicitada
Well not really the company’s fault but…
Well not really the company’s fault but snus without tobacco is illegal in Norway.I hope that in the future they will remove norway from the country’s that they ship to so if others in norway try to purchase they won’t get their snus taken away. But still kinda my fault for not checking in the first place.
29 de dezembro de 2023
Resposta da The Pod Block Ltd
Hi Mikael,
We are sorry to hear to you didn't receive your order, and will have Norway removed from our site.
Kind Regards
Matthew - Sales Manager
The Pod Block Team✌️
Delivery is quick with great service as…
Delivery is quick with great service as it gives
You recommendations similar to items already in basket and gives you offers when brought up in bulk
28 de dezembro de 2023
Resposta da The Pod Block Ltd
Hi,
Thank you for your feedback, we really appreciate it :)
Kind Regards
The Pod Block Team
10/10 used for few years
26 de dezembro de 2023
Resposta da The Pod Block Ltd
Hi,
Thank you for your feedback, we really appreciate it :)
Kind Regards
The Pod Block Team
Great quality, friendly and fast
Great quality, fast delivery, friendly service!
23 de dezembro de 2023
Avaliação não solicitada
Resposta da The Pod Block Ltd
Hi,
Thank you for your feedback, we really appreciate it :)
Kind Regards
The Pod Block Team
good snus quick delivery
delivery really quick barely 2 days snus is great but be careful this stuff strong as hell
22 de dezembro de 2023
Avaliação não solicitada
Resposta da The Pod Block Ltd
Hi,
Thank you for your feedback, we really appreciate it :)
Kind Regards
The Pod Block Team
Always on time and has the best snus in…
Always on time and has the best snus in brum
9 de dezembro de 2023
Avaliação não solicitada
Resposta da The Pod Block Ltd
Hi,
Thank you for your feedback, we really appreciate it :)
Kind Regards
The Pod Block Team
Highly recommend
Highly recommend! Fast delivery + top shelf snus💯
9 de dezembro de 2023
Avaliação não solicitada
Resposta da The Pod Block Ltd
Hi,
Thank you for your feedback, we really appreciate it :)
Kind Regards
The Pod Block Team
Great buissness
Great buissness, easy to use website , fast shipping and multiple selections ! I would recommend
8 de dezembro de 2023
Avaliação não solicitada
Resposta da The Pod Block Ltd
Hi,
Thank you for your feedback, we really appreciate it :)
Kind Regards
The Pod Block Team
Received everything but one was…
Received everything but one was supposed to be frosted mint instead of passion fruit , apart from that all good 👍🏽
7 de dezembro de 2023
Avaliação não solicitada
Resposta da The Pod Block Ltd
Hi,
Thank you for your feedback, we really appreciate it :)
Kind Regards
The Pod Block Team
highly recommended!!
Amazing products and shipping was quick!! Definitely going to repurchase from hereee
26 de novembro de 2023
Resposta da The Pod Block Ltd
Hi,
Thank you for your feedback, we really appreciate it :)
Kind Regards
The Pod Block Team
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