Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have been a client of TPO for 3 years and been advised by Steffan Alemanno throughout that time. He has been extremely helpful with all my financial planning and pension advice. After every meeting... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Initially I sought pension advice from Steffan Alemanno and Jacob Jerome in July 2021 as I approached retirement, this proved to be extremely informative and I found the advice to be extremely profes... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A very informative couple of sessions with David and Grace. I received good solid advice that underpinned some initial planning I had done. They where able to validate some of my thinking and also giv... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The Private Office has been helping me with my finances for many years now, and I have always found them approachable, helpful and knowledgeable. For the last several years I have been consulting Geo... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Consultor Financeiro
  2. Serviços de Investimentos

Informação fornecida por fontes externas variadas

We are committed to helping our clients create, protect and grow their wealth.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

44 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Informative, Professional , Knowledgeable advice on all aspects of finace

Initially I sought pension advice from Steffan Alemanno and Jacob Jerome in July 2021 as I approached retirement, this proved to be extremely informative and I found the advice to be extremely professional and helpful. In 2024 my wife also transferred her saving investments to Steffan and Jacob at TPO. They have reviewed our situation very thoroughly and diligently & we are very pleased with the outcomes to date , it has given us peace of mind. We have regular meetings, with forecasting and suggestions, both are very easy to speak to and are very knowledgeable.

9 de outubro de 2025
Avaliação não solicitada
logotipo da The Private Office

Resposta de The Private Office

Thank you for taking the time to share your feedback - it is very much appreciated. We're glad to hear that you are on track with your retirement plans and more importantly that the work that Steffan and Jacob have done collectively are giving you the peace of mind that you need. Teamwork is something we are very passionate about at The Private Office. - JK

Avaliado com 5 de um total de 5 estrelas

I have been a client of TPO for 3 years…

I have been a client of TPO for 3 years and been advised by Steffan Alemanno throughout that time. He has been extremely helpful with all my financial planning and pension advice. After every meeting we have he sends me a thorough review of my position with regard to planning my future. Steffan is very knowledgeable and has been a great help to me . He is always available for a conversation if I have any queries and I would highly recommend him to anyone seeking independent financial advice.

27 de outubro de 2025
Avaliação não solicitada
logotipo da The Private Office

Resposta de The Private Office

Hi Dominic - Having an adviser that's available to answer any queries, especially during uncertain times, is incredibly important. We're really glad to hear that your relationship with Steffan is incredibly positive - we'll be sure to let him know. Thank you for sharing your experience. JK

Avaliado com 5 de um total de 5 estrelas

A very informative couple of sessions…

A very informative couple of sessions with David and Grace. I received good solid advice that underpinned some initial planning I had done. They where able to validate some of my thinking and also give me a number of alternative scenarios. Provided very detailed prese tation and followed up with a detailed written report on each scenarios and recommendations.

21 de agosto de 2025
Avaliação não solicitada
logotipo da The Private Office

Resposta de The Private Office

Dear Gavin - thank you for taking the time to share your feedback on your experience with David and Grace - it's very much appreciated. Their combined expertise and attention to detail truly reflect the strength of collaborative teamwork at TPO. - JK

Avaliado com 5 de um total de 5 estrelas

A trusted and respected financial advisor adept in exceeding my financial hopes and aspirations!

Dean has been my financial advisor for approximately 8 yrs, following a recommendation from a personal friend of mine. I have found him to be approachable, helpful, friendly and that no challenge or problem is beyond him; I’ve found that his knowledge and expertise from day one has been invaluable in managing my superannuation and retirement goals. I would also add that I like Dean’s tailored advice with regard to my retirement aspirations, always being mindful that I was not looking to invest in any sort of high risk investment strategy.
Dean is very much a client-centric and well-regarded amongst his peers- nothings ever too much trouble for him- he always goes “above and beyond” when required and there have been a couple of incidents where Dean’s suggested planning and/or intervention has ensured that I have not been subject to higher taxation because I wanted to pursue a particular investment strategy.

10 de outubro de 2025
Avaliação não solicitada
logotipo da The Private Office

Resposta de The Private Office

Hi Dennis - Thank you for your kind words about Dean. We’re pleased his tailored, client-focused advice continues to support your retirement goals with professionalism and care. It's great to hear how it all started from a recommendation by a friend :) - JK

Avaliado com 5 de um total de 5 estrelas

Donna was amazing

Donna was amazing. She has given me so much free advice after solicitor wrongly advised me to take out a trust on my property. I cannot thank her enough.

7 de outubro de 2025
Avaliação não solicitada
logotipo da The Private Office

Resposta de The Private Office

Hi Barbara - we're glad Donna could be of help and thanks for taking the time to leave your feedback. - JK

Avaliado com 5 de um total de 5 estrelas

Highly recommended!

Donna Buffham has been trusted financial advisor to me and my family for many years. She has helped me, over the years, to negotiate my way through a minefield of financial issues, with knowledge, wisdom, good humour and sensitivity, explaining everything in clear English, and providing excellent, effective advice and financial management. Highly recommended.

6 de outubro de 2025
Avaliação não solicitada
logotipo da The Private Office

Resposta de The Private Office

Thank you for sharing such thoughtful and positive feedback. It’s clear that Donna's guidance and support have made a meaningful impact over the years, and we’re pleased to know that her expertise and ability to explains things clearly have been so valuable to you and your family. - JK

Avaliado com 5 de um total de 5 estrelas

Exceptional Later-Life Financial Support

We recently had an introductory virtual appointment with Susan Tait, who took the time to review a highly complex set of financial circumstances for an older family member. After carefully considering all the details, she advised what was in our best interest and did so with complete openness, clarity, and without financial gain for the company.

What really stood out was the way she handled the situation, with sensitivity, professionalism, and genuine care. It was reassuring to have someone so knowledgeable confirm that we were already in the right place, without any pressure to take unnecessary steps.

I would not hesitate to recommend Susan to anyone looking for advice on later-life finances, trusts, or retirement planning for older relatives. She offers exactly the kind of guidance you hope for: honest, expert, and compassionate during a time of considerable difficulty.

5 de agosto de 2025
Avaliação não solicitada
logotipo da The Private Office

Resposta de The Private Office

Many thanks for taking the time to leave such positive feedback for Susan. As a Partner at TPO, she is experienced in dealing with some of the more complex scenarios, but to acknowledge how she combines her expertise and compassion, is even more meaningful. - JK

Avaliado com 1 de um total de 5 estrelas

No help - left alone to sort everything out yourself

I have been a customer with TPO for over a year and a half. They leave you to manage everything - after a full year of trying I still haven't managed to make contributions to my pension. I get left to do everything myself with zero help and they never follow up to check everything is working. You have to chase them constantly - and the responses are perfunctory at best. Avoid

2 de outubro de 2025
Avaliação não solicitada
logotipo da The Private Office

Resposta de The Private Office

Thank you for sharing your feedback and we're obviously very disappointed you haven't experienced the service we aim to deliver at TPO. Your adviser will be reaching out to you directly to better understand what has gone wrong and how we can make it right. - JK

Avaliado com 5 de um total de 5 estrelas

The Private Office has been helping me for many years.…

The Private Office has been helping me with my finances for many years now, and I have always found them approachable, helpful and knowledgeable. For the last several years I have been consulting George Hicks, who has been amazingly helpful and supportive. He is friendly, understands my personal needs, and also what my future needs might be, including my worries over inheritance tax implications. He has most recently guided me through the dispersal of the funds in a Trust to my two Children. Above all I have found him completely trustworthy and always courteous. He answers emails and questions promptly, I really can't fault him, or the other members of staff in the background who help him to help me. So thank you George for all your support and advice.

1 de outubro de 2025
Avaliação não solicitada
logotipo da The Private Office

Resposta de The Private Office

Hi Kathy, thank you for taking the time to leave such comprehensive feedback for George and the team at TPO. Knowing that we are helping our clients is what drives us to always do our best. Helping to remove the worry around your financial plans is what we're here for. - JK

Avaliado com 5 de um total de 5 estrelas

I found Donna Buffham very…knowledgeable.

I found Donna Buffham very knowledgeable and helpful in helping me to secure equity release along with her colleague Katrina. I would definitely recommend The Private Office for anyone thinking of doing equity release. Well done team.
Thank you.
Patrick.

27 de setembro de 2025
Avaliação não solicitada
logotipo da The Private Office

Resposta de The Private Office

Hi Patrick, thank you for taking the time to leave feedback for Donna and the team at TPO, it's much appreciated. - JK

Avaliado com 5 de um total de 5 estrelas

David Dodgson has been advising myself…

David Dodgson has been advising myself and my family for nearly 25 years. His advice has always been tailored perfectly to recognise our current and future needs. He and his colleges have always acted in a professional and timely manner.

We have previously recommended David to Friends and family with great success and would not hesitate to recommend his services to anyone in the future.

16 de setembro de 2025
Avaliação não solicitada
logotipo da The Private Office

Resposta de The Private Office

Hi David. Thank you for taking the time to leave your feedback on the service that David and TPO have provided to you over the years. We especially love to hear when clients are happy to recommend us to their friends and family - it's the highest form of endorsement! - JK

Avaliado com 5 de um total de 5 estrelas

The private office have done an…

The private office have done an excellent job with my investments. They have always increased in value even during turbulent times.

18 de setembro de 2025
Avaliação não solicitada
logotipo da The Private Office

Resposta de The Private Office

Hi Sarah - thanks for leaving a review and good to hear that your plans are on track :) - JK

Avaliado com 5 de um total de 5 estrelas

House Purchase for the over 60's

I must say that my partner and I were so pleased to have found The Private Office and Donna Buffham, with Donna's help we were able to buy a house using an Equity release purchase Mortgage as part of the funding. As an older semi retired couple we would have struggled to buy our house without The Private Office and Donna Buffham. 5 Stars all the way.
Gary & Anne

21 de julho de 2025
Avaliação não solicitada
logotipo da The Private Office

Resposta de The Private Office

Dear Gary & Anne - thank you for sharing your experience of working with Donna and The Private Office and for the 5-star review. We're glad we could help you with your plans - JK

Avaliado com 5 de um total de 5 estrelas

Review of the private office

I used the services of David Gruenstein of TPO around 5 years ago initially as a professional check of how we were managing our own money. The report was comprehensive covering not just my selection of funds but also the various benefits and faults of each provider.

The recommendation was to transfer some of what I had to a new provider to improve flexibility before my retirement but also to tailor the investments to when I would be likely to draw them which seemed sensible. They highlighted 2 of my policies as having special benefits and to keep them in place.

I have just had an annual review and all is on track. I have full confidence in recommending them based on my experience to date.

15 de julho de 2025
Avaliação não solicitada
logotipo da The Private Office

Resposta de The Private Office

Thank you for taking the time to leave your feedback for David and TPO - it's very much appreciated. We're even more delighted that your plans are on track - as that's our number one priority!

Avaliado com 5 de um total de 5 estrelas

Exceptional service from Robert and Ellie

I have had the privilege of working with Robert Morse and Ellie Jarvis for several years, both personally and through our family investment company. They consistently provide an exceptional level of service, balancing professional expertise with a genuine sense of care and reassurance.

Following a capital event, Robert and Ellie have been steadfast in their support, helping me navigate the transition to a new reality with clarity, patience and empathy. At every stage they have taken the time to explain complex issues in a way that feels approachable, while ensuring that I feel both comfortable and confident in the long-term plan we are building together.

What sets them apart is the combination of technical skill and personal commitment. They do not just manage investments, they create real peace of mind. I could not recommend them more highly to anyone seeking trusted, long-term financial partners.

9 de setembro de 2025
Avaliação não solicitada
logotipo da The Private Office

Resposta de The Private Office

Thank you very much for taking the time and putting together such comprehensive feedback of how you have been working in partnership with Robert and Ellie. Feeling supported, comfortable and confident in your long-term plan is a genuine sign of a successful relationship - we really appreciate you sharing your experience. JK

Avaliado com 5 de um total de 5 estrelas

Financial advice on retirement

I have been advised by Donna Buffham at TPO for many years and most recently on my retirement. She is always well informed and prepared for our meetings and explains all aspects clearly and concisely. Most importantly I trust her to handle and advise on my financial affairs.

3 de setembro de 2025
Avaliação não solicitada
logotipo da The Private Office

Resposta de The Private Office

Thank you for sharing your experience of working with Donna over a number of years. We really value and respect the trust you place in her to look after your finances - JK

Avaliado com 5 de um total de 5 estrelas

Trusted Independent Advisers

I have dealt with TPO for about 10 years. I recently met with Jonathan & Jack and went over a review of my portfolio. In the light of the IHT changes they advised me about my various options. They were thorough in their review and helped me decide the best course to take for now. We will review again prior to April.

31 de julho de 2025
Avaliação não solicitada
logotipo da The Private Office

Resposta de The Private Office

Hi Ms Paine. Thanks for the feedback for Jonathan & Jack - it's really appreciated. Given the ever-changing financial landscape, you can get in touch with them at any point should you wish to. Regards, JK

Avaliado com 5 de um total de 5 estrelas

Introductory Session with Jason Wood

Just entering retirement phase of life and with some additional pension investments to progress, sought out TPO as recommended for initial reviews. Meeting online with Jason Wood was to a high standard of preparation and understanding of my situation, with both outline information and suggestions discussed. Some considerations I had not outlined were also provided. In all this was a very positive and helpful session, and I would like to highlight and compliment Jason's supportive style and open/straightforward considerations throughout, a very positive experience, including over-running our timeslot! Thanks.

6 de agosto de 2025
Avaliação não solicitada
logotipo da The Private Office

Resposta de The Private Office

Thanks for sharing your positive experience talking with Jason, we really appreciate you taking the time to leave feedback. Entering retirement can sometimes feel over-whelming and we would highly recommend seeking advice. We're glad you found it helpful - JK

Avaliado com 5 de um total de 5 estrelas

Matthew Cole…

Matthew Cole has been my trusted financial adviser at TPO for six years, giving me excellent advice during my retirement, looking after my financial position and performance of my funds throughout the year, and always keeping an eye on the future. He has a natural empathy as well as an astute and impressive financial brain and has always acted in my best possible interest.

27 de junho de 2025
Avaliação não solicitada
logotipo da The Private Office

Resposta de The Private Office

Hi and thank you very much for taking the time to leave a review for Matthew and The Private Office. It is great to hear that the personal traits that Matthew has with his personal empathy, sit alongside his technical financial planning, investment and retirement planning skills. Much appreciated feedback, Regards John G

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais