I physically went to store to make purchase. Clean, modern, climate controlled, genuinely nice store to be in. I left with 2 free cokes from the fridge—if you know, you know. It was more like buying a... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Really happy shopping and using TPC. Buying a bike, I felt at ease knowing they go a rigorous testing protocol before shipping their bikes. Also felt at ease knowing there was a 30 day back guarantee.... Ver mais
I visited the store in CO while in Denver while on a work trip, & I received outstanding support from one of the TPC in-store experts, Ari. Ultimately, he helped me make a wise choice for a road bike... Ver mais
I unsubscribed from Pros Closet well over two years ago. A few weeks ago I started getting bombarded by unsolicited emails from the company. They make it impossible to unsubscribe if you don't "sign... Ver mais
Detalhes da empresa
Escrito pela empresa
The world’s largest and most trusted source for hiqh-quality certified pre-owned used and new road, mountain, triathlon, gravel, and cx bikes as well as cycling components, apparel, and accessories. 30-day no questions asked returns.
Informações de contato
1900 Taylor Ave, 80027, Louisville, Estados Unidos
- 1-866-401-9636
- rideguides@theproscloset.com
- www.theproscloset.com
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 25% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
What an incredible team!
What an incredible team!
I had problems with my DuraAce front brake. Clint, the service manager had me come back right away. As soon as I arrived one of the mechanics looked at the brake made a few adjustments and it worked perfectly. About 8 hours later the brake was spongy and it would not activate the caliper. I brought the bike back and another mechanic determined that the bled screw was damaged (it’s nice to know I wasn’t crazy) they replaced the entire brake/shift lever immediately on the spot. The bike now works absolutely like a brand new bike. Fantastic costumer service. From now on every bike I ever buy will be from The Pro’s Closet.
Communication was great
I keep coming back to these guys
I keep coming back to these guys. Great shop, service, and it’s fun to browse for deals on trick bike stuff.
Quick Shipping on Bike
Ordered a new bike at a great deal. Quick shipping and bike was ready to go. I opted to have it built by a local shop, but everything was as expected.
Have bought two road bikes from TPC
Have bought two road bikes from TPC. Each purchase was a great experience. My next bike will definitely be another purchase from them.
TPC is one of my go-to retailers
TPC is one of my go-to retailers. They have a good selection and great prices.
The wheelset
The wheelset I received was not tubeless ready. Secondly freehub and body not shimano compatible. It is SRAM compatible only. So additional expenses incurred did not warrrant price for this wheelset. I will be more careful ordering from pro’s closet. Staff could have been more attentive and help w a solution. Learned my lesson when shopping next time
Excellent product selection and prices
Excellent product selection and prices; Also, excellent customer service!
Item shipped quickly and arrived in…
Item shipped quickly and arrived in mint condition ! Thank you
Great service and explaining during the…
Great service and explaining during the purchase experience...
Completely Honest and Forthcoming
The Pro's Closet is completely honest and forthcoming in their description of the condition of the bicycles listed on their website. They provide multiple high-resolution photos of each bicycle, including any nicks and scratches, so that prospective buyers know exactly what they're getting. They thoroughly inspect all pre-owned bicycles for deficiencies, all of which are then taken care of by their team of mechanics. The Pro's Closet has its own YouTube channel where you can see just how professional their operation is. The only way I would ever purchase a pre-owned bicycle via the internet is through The Pro's Closet.
Your customer service team is…
Your customer service team is fantastic, great follow up!!!
Bike is being assembled now
Best cycling gear source!
As always, the price, description and quality of the jacket was perfect. Quick shipping too. I've trusted this company for many years and have never been disappointed.
Always a great experience shopping at…
Always a great experience shopping at the pros closet.
Great products and expertise.
Keep up the awesome quality.
Excellent quality bike
Excellent quality bike! info regarding bike. Simple to order, delivery quick and easy. And post delivery contact was excellent.
Looking made easy
Looking made easy. Good website to search for possible dream bike :).
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