I physically went to store to make purchase. Clean, modern, climate controlled, genuinely nice store to be in. I left with 2 free cokes from the fridge—if you know, you know. It was more like buying a... Ver mais
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Veja o que dizem as avaliações
Really happy shopping and using TPC. Buying a bike, I felt at ease knowing they go a rigorous testing protocol before shipping their bikes. Also felt at ease knowing there was a 30 day back guarantee.... Ver mais
I visited the store in CO while in Denver while on a work trip, & I received outstanding support from one of the TPC in-store experts, Ari. Ultimately, he helped me make a wise choice for a road bike... Ver mais
I unsubscribed from Pros Closet well over two years ago. A few weeks ago I started getting bombarded by unsolicited emails from the company. They make it impossible to unsubscribe if you don't "sign... Ver mais
Detalhes da empresa
Escrito pela empresa
The world’s largest and most trusted source for hiqh-quality certified pre-owned used and new road, mountain, triathlon, gravel, and cx bikes as well as cycling components, apparel, and accessories. 30-day no questions asked returns.
Informações de contato
1900 Taylor Ave, 80027, Louisville, Estados Unidos
- 1-866-401-9636
- rideguides@theproscloset.com
- www.theproscloset.com
4,2
Muito Bom
256 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Knowledgeable staff
Knowledgeable staff, friendly, fast shipping and great products
11 de maio de 2023
When I needed to talk with a real human…
When I needed to talk with a real human I spoke with intelligent, knowledgable employees and had questions answered clearly.
4 de abril de 2024
Excellence
Excellent product lineup. Excellent pricing. Excellent customer service.
1 de dezembro de 2023
I only had a question and I got a…
I only had a question and I got a knowledgeable answer.
This company is the best
26 de abril de 2024
My Surly Karate Monkey was in beautiful…
My Surly Karate Monkey was in beautiful brand new condition even better than described. I’m thrilled.
10 de janeiro de 2024
Offering me less than 1,500 for a very…
Offering me less than 1,500 for a very lightly used Pegoretti Marcelo w/ Campy Super Record 12 is an insult. I severed all my ties with Procloset and will no longer take my bikes for service there.
13 de novembro de 2023
Resposta da TPC - The Pro's Closet
Hello Jeffrey, I'm Nick from The Pro's Closet.
I'm sorry to hear our offer didn't meet your expectations. At TPC, we consider a wide range of factors when making purchasing decisions, from model year to current demand, and everything in between.
Our team of expert buyers researches each submitted item individually and performs daily market analysis so we can initially put forward our best offer. We understand trying to get the most out of your submission, but we also must take into account our processing costs around shipping and tuning up each item. We strive to make the entire process of selling to us simple and stress-free.
If you have further questions regarding your submission, our team is always happy to help.
Please contact us at 1-866-401-9636 .
Alternatively, you can email us at: rideguides@theproscloset.com
Top notch
I like USA companies that you can speak clearly to without the hassle of a huge network of service agents. Great company top notch gear, absolutely stupid to spend money on new equipment that is way too expensive for the average cyclist.
10 de abril de 2024
I was truly impressed
I was truly impressed: professional advice, prompt service and impeccable delivery! I already recommended TPC to at least 3 more friends and people also at the gym where I workout.
Aaaaand....I llllooove my Bianchi Arcadex!!!
25 de março de 2024
Straight forward and easy to deal with.
17 de junho de 2023
Really great staff at this location
Got what we needed and were able to try everything on… something that is increasingly difficult in this stupid day and age of internet shopping. Also the people at this particular store are really good people. I only hope/ wish this store would grow and have more selection.
7 de maio de 2024
Extremely helpful staff
27 de julho de 2023
Well Done
Hats off to a solid platform. Easy to use, works well, gets you stuff you want at discounted prices... what's not to like??
11 de maio de 2023
Excellent quality items for an…
Excellent quality items for an excellent price!! Easy exchange. Love this!!!
29 de agosto de 2023
Incredible collection of amazing used…
Incredible collection of amazing used bikes! All the team members I dealt with were extremely helpful and the bike I got, a 15 lb Kestrel, is absolutely fantastic. Highly recommend The Pro’s Closet!
14 de junho de 2023
I’ve been a TPC customer for many…
I’ve been a TPC customer for many years. They have excellent customer service and great products at reasonable and fair prices. Buying used bikes and components online can be risky, but TPC takes the risk and uncertainty out of the equation.
10 de julho de 2023
Customer service was fantastic
Customer service was fantastic, charger was missing for our e-bike and they sent one right away without a hassle.
26 de abril de 2024
I talked to Megan
I chatted with Megan and she helped me find the crank arms I wanted with the bike I wanted to purchase. Thank you so much!
9 de maio de 2024
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