Horrible customer service. I sent in for a return on time and requested return label. The first one didn’t work. When I requested again they said it was too late. Literally by a week only yet I ask... Ver mais
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Horrible customer service. I sent in for a return on time and requested return label. The first one didn’t work. When I requested again they said it was too late. Literally by a week only yet I ask... Ver mais
A empresa respondeu
I just recently purchased the Mariposa healed leather boots. Wow absolutely amazing. I have several from Fairfax in favour and Penelope Chilvers but you cannot beat the value for money of these boots.... Ver mais
A empresa respondeu
Beautiful boots. Soft leather, look amazing, great fit. Excellent customer service. I sought advice regarding sizing and actually sized down 2 sizes and the fit is perfect. Can't speak about longevi... Ver mais
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Very timely delivery to the USA. I used the size chart on their website and followed the instructions on measuring for their Women’s Spanish Riding Boots classic: Brown (tread sole) and ordered size... Ver mais
A empresa respondeu
We offer a collection of Spanish leather boots for equestrian & country pursuits. Stylish yet practical many of the designs are classic and timeless. They are beautifully hand made in southern Spain. As a company we aim and in the most part succeed to provide good customer service responding to emails immediately where possible but certainly within 24 hours (excluding weekends). We are always on the end of the phone to answer all your queries! Statutory refund and exchange policy please refer to terms & conditions.
6D Exchange Close, Exchange Road, LN6 3TR, Lincoln, Reino Unido
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Horrible customer service. I sent in for a return on time and requested return label. The first one didn’t work. When I requested again they said it was too late. Literally by a week only yet I asked within the 30 days. Customer service person was absolutely awful (DJ). At h out if you have wide feet and super tight and rubs.

Resposta da The Spanish Boot Company
Fantastic boots and the best customer service 5 ⭐
I recently purchased ankle boots and very impressed with the quality. The boots are incredibly comfortable to wear too
Very pleased with the efficient handling of my request for a replacement stud for my boot tassels.
Great experience, both in delivery time and quality of my boots.
I fell in love with the Tall Riding Boots but couldn't decide between two styles of sole and so Gemma (who had helpfully sent photographs of both) suggested, as returns were free of charge, I order them both and return the unwanted pair. I placed the order at 1:53 on the 6th and DPD delivered them at 2pm the following day! Beautifully made boots but I was devastated to find that neither pair would zip to the top, above my calf. Gemma emailed a returns label and the refund went back to my account a couple of days later. With her help, I have now decided on a shorter style with a wider calf. Apart from the upset that my boots didn't fit, it was a pleasure doing business with this company and I am counting down the days until the new stock arrives in the warehouse. I have no hesitation in recommending the Spanish Boot Company.
Good looking boots as a present for my husband. He finds them very comfortable especially as he has high arches. One of the tassel pins fell out on its 2nd outing. And they were brilliant at sending another one straight away. All in all a very nice company to deal with and super boots.

Resposta da The Spanish Boot Company
I normally buy my boots from another company , not again ,these boots are comfortable, smart and feel great .all round great quality.
Thank you

Resposta da The Spanish Boot Company
Lovely boots delivered quickly, and a much better price than another well-known brand! I have long legs and narrow calves and these boots fit well.

Resposta da The Spanish Boot Company
Beautiful boots and a very fast service. I'll be back for more boots!

Resposta da The Spanish Boot Company

Resposta da The Spanish Boot Company

Resposta da The Spanish Boot Company
Amazing customer service, I called to discuss the fit and to check which courier they use (DPD for my boots) as soon as I got off the phone, having been reassured that the boots were likely to fit me well, I ordered the cascada boots and they were delivered in less than 24 hours. They are so comfortable and the lady was correct, they do fit me perfectly.

Resposta da The Spanish Boot Company
They responded quickly and honestly to questions about sizing. Delivery internationally was fast and the quality of the boots is amazing!

Resposta da The Spanish Boot Company

Resposta da The Spanish Boot Company
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