The WATCH Lab Avaliações 

Bluewater Mall, Dartford 29th April 2026
Excellent job completed on the spot by friendly, knowledgeable and courteous guys. Highly recommend. Thank you.
Andy SE3

WATCH LAB . MILTON KEYNES. 2 CHEAP WATCHES TAKEN TO MILTON KEYNES BRANCH OF WATCH LAB . NEEDED 2 LINKS TAKEN FROM 1 WATCH , AND A BATTERY FITTED IN THE OTHER . WAS TOLD IF I HAD BOTH DONE TOGETHER £45. HAVE JUST CHECKED MY BANK STATEMENT AND BEEN CHARGED £45 FROM IN TIME[WHO IS THAT] AND £14 FROM MK WATCHES. I FEEL RIPPED OF . PART OF THE TIMPSON GROUP .

Josh was extremely helpful and even added an extra link to the strap as it was too tight. I only went in for a new battery but he went the extra mile. Branch 1342 and repair number W13429448AA

Fast and efficient service - battery replaced and watch returned within 4 days.

Quick, efficient & friendly too - great combination.
Guy knew his stuff and showed confidence which reflected well on him & the organisation

Matt at Colchester Fenwicks cleaned my silver starfish necklace beautifully . It was a very quick efficient service and he was very helpful and friendly.

Absolutely terrible £69.95 to change a battery absolutely disgusting charging oap this price

Told to wait twenty minutes
Cost would be £35
Returned after twenty minutes and they couldn’t do it.
Went somewhere else (not saying) but took five mins and cost £12.99
Shop around

I needed new battery in my watch got it done and even 2 years warranty. After receiving my watch everything was expected how to use it and what to do. Thank you

Een prachtige vintage Frederique Constant chrono opgestuurd. Hopeloos geval. Slijtage, beschadigingen wat al niet. I didn't care, voor mij was ie dierbaar. Diverse horlogemakers hadden 'm al geweigerd. The Watch Lab kreeg 'm weer aan de praat! Gewoon schoonmaken en nieuwe batterij: kom er maar eens op. Maar waarom zagen de gerenommeerde verkopers dat niet? En omdat het iets langer had geduurd, werd mij niets gerekend. Niets! Ik ben ze zeer dankbaar en kan hun inspanningen niet hoog genoeg prijzen. Als het The Watch Lab niet lukt, dan moet je echt een nieuw klokje kopen...

I have a new omega watch and in the first month of ownership managed to scuff the main clasp. The guys in st Enoch centre in Glasgow helped me out on the spot and managed to restore to factory brushes finish in 20 mins. Delighted with the work thank you 🙏

I unfortunately broke a pin in my watch strap took it in to sarah and she was great put a new one in while I waited great service thank you very much definitely recommend x

Always get excellent.aervice at the Romford branch. I've been using it for years with no problems. Thoroughly recommend you give them a try.

David was very polite and helpful at the Leicester branch in the shires he repaired watch very quickly

Put my watch in to Tag in Glasgow to get a service and some repairs and fit a new battery and seal
Sent it away and got it back and was told the parts were now obsolete and they didn’t even put a new battery and seal in it
Took it to John at the Watch Lab
He fitted a new battery and seal and checked the workings of the watch and tried to fix a small problem with it
Watch now working and a 3rd of the price Tag we’re going to take to not even try to fit a new battery and seal

Will at the Leicester Highcross branch provided outstanding service—he’s a real credit to your business. Five stars!

Emporio Armani watch taken in as long hand was fixed at 12 o'clock. Watch was initially checked and as initial inspection showed further investigation was required. We returned a coupke of hoyrs later and were advised it was the mechamism thst needed to be replaced and the watch would need to be sent away. The work did take longer than originalky quoted (5 weeks) but on collection was very pleased with the result. All staff in the store (Manchester Arndale) wete friendly, approachable and helpful. I was also reassured that The Watch Lab is part of the Timpson Group. I woukd highly recommend.

Paul in the Glasgow Buchanan Galleries store was superb. I popped in having lost a pin from one of the links in my watch and the glass on the front had fallen off.

Paul very kindly fixed it for free whilst I waited. Had a few batteries from the Watch Lab over the years, but now wont go anywhere else.

A really friendly guy and had my watch sorted for a battery and seal in 30 minutes, the first battery I had the jewellers said it had to go to Switzerland for a battery and it took 3 weeks to get it back.

Took an Asprey Chrono Automatic for a service to CARDIFF(1387) branch on 16 Feb.2026. Quoted £250 to service,plus if parts required I would be contacted with revised price. £25 deposit paid.The Manager,Jag, did not know the brand and when I mentioned that their on-line Advertisement showed that a ROLEX could be serviced/repaired he told me that was not correct.
I subsequently received a message from the Workshop Team telling me the service price was now £395. I explained what I had been told by Jag,at Cardiff-only to be told to take it up with him!
Today,11 Mar 2026,I collected the watch,and when I asked the name of the young man at St David's Arcade,Cardiff, he took off his name tag and would not give me his name!!. I am sure Sir W.J.A.TIMPSON CBE( a Director) would be disappointed with this incident.